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INFINITI of Coconut Creek

Coconut Creek, FL

4.5
910 Reviews

5501 West Sample Road

Coconut Creek, FL

33073

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910 Reviews of INFINITI of Coconut Creek

September 29, 2023

From start to finish, the process was easy and professional. I expressed what I was looking for in a vehicle and the payment budget and Jose and the sales manager worked to meet my goals. More

by Lpsayles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz, Robert Spencer
Oct 01, 2023 -

INFINITI of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jose delivered such a great experience! Michael Crowley General Manager INFINITI Mike@infcc.com

September 29, 2023

It was great and Jose was awesome. He exceeded expectations and made the process very easy. Great experience! More

by Lr8408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Oct 01, 2023 -

INFINITI of Coconut Creek responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

September 29, 2023

I loved it, it gave me all the information I needed about the car I wanted!!! More

by Andyorten12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Oct 01, 2023 -

INFINITI of Coconut Creek responded

We look forward to sharing your compliments with our team, Andy, and don't hesitate to let us know if we can be of further assistance. Michael Crowley General Manager INFINITI Mike@infcc.com

September 29, 2023

Jose diaz was great he got the job done and the car of my dreams great person I would truly recommend him thank you Jose diaz More

by Ybula89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Oct 01, 2023 -

INFINITI of Coconut Creek responded

Thank you for your business and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Crowley General Manager INFINITI Mike@infcc.com

September 29, 2023

Jose is outstanding! He's knowledgeable, patient, and transparent. He found me the perfect car, negotiated a great deal, and provided top-notch service. Highly recommend! More

by E.bula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Oct 01, 2023 -

INFINITI of Coconut Creek responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

September 16, 2023

They were nice. However when it came to communicating about the car avaliable they were not effective. More

by Blessn10
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Bowman
Sep 18, 2023 -

INFINITI of Coconut Creek responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at INFINITI of Coconut Creek are glad to have you as a customer. Michael Crowley General Manager INFINITI Mike@infcc.com

September 12, 2023

If you ever want a genuine salesman you should absolutely go see Marvin. He was extremely patient, kind and made sure I did not leave without the car I wanted. He was a shark and did not give up on me. I wil More

by ellisettecandelaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
Sep 13, 2023 -

INFINITI of Coconut Creek responded

Ellisette, Thanks for your feedback on your recent visit to INFINITI of Coconut Creek. It's great to hear that Marvin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Michael Crowley General Manager INFINITI Mike@infcc.com

September 09, 2023

Ralph Reichold was my salesman and was easy to talk to and answered all my questions, intelligent and friendly. Alex Alvarado was our sales manager and was fair and informative with his negotiation presen More

by pdhendra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
Sep 11, 2023 -

INFINITI of Coconut Creek responded

It's great to hear that Ralph and Alex were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

August 19, 2023

Very professional and caring. They tell you what & why the work has to be done. The car was finished when I was told it would be finished. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 21, 2023 -

INFINITI of Coconut Creek responded

Thanks, Michael, for sharing about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

Aug 21, 2023 -

michael responded

Every time I go to Infinity of Coconut Creek I get wonderful-service. Will return when service is needed.

July 19, 2023

This dealership sold us a Certified Preowned car that had never been serviced. Car broke down after 3 days and now they refuse to make it right. Buyer Beware More

by DOUGLAS TINKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe Nadar
Jul 22, 2023 -

INFINITI of Coconut Creek responded

Good Afternoon Mr. Tinker, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

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