INFINITI of Coconut Creek - Service Center

Just Like Family I came into Infinity of Cocount Creek to see Nash - the best service advisor I have met in 30 years. I came to make an appointment for an oil change a I came into Infinity of Cocount Creek to see Nash - the best service advisor I have met in 30 years. I came to make an appointment for an oil change and filter. Nash said "How about Now" He checked my cars history and said he could get me in and out in about an hour (Which I was)! As usual the service was great, Nash was friendly and informative and as this is the first time I waited for my car as opposed to getting a loaner, I was able to watch the car being serviced. I was impressed. The service area was clean, and Anthony who worked on my car was friendly, spoke about what he was doing, did not rush the service and checked just about everything imaginable. I could never see taking my Infinity anywhere else. In fact the Infinity is my wife's car and I drive an older Nissan Murano. I am going to start servicing my Murano at Infinity of Coconut Creek as well. Why go anywhere else! More

Great Service This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues with my car, but whenever I needed anything from a nail in my tire, a light that went on, or just needed a car wash, Steve Sellick in service was always great, getting me in and out of the dealership fast. More

2015 Infiniti service I was in and out of the service area in less than an hour.., fantastic service from Nassim as well.,, and it was also coveted under the warranty I was in and out of the service area in less than an hour.., fantastic service from Nassim as well.,, and it was also coveted under the warranty More

they seem to truly want to make you feel very good. Helpful beyond what I had expected. Naseem was my service person, and he took care of every detail for me. I would strongly recommend doing business w Helpful beyond what I had expected. Naseem was my service person, and he took care of every detail for me. I would strongly recommend doing business with this firm. More

Replace leather cover on driver's seat Great service from dealership. Mark was very helpful and so was Steve Bossius. Both were courteous, knowledgeable and friendly. Highly recommend both Great service from dealership. Mark was very helpful and so was Steve Bossius. Both were courteous, knowledgeable and friendly. Highly recommend both employees. Steve gave me a great loaner car and let me keep it an extra day. More

Service on my Infiniti Qx50 2016 TI had a puncture in my Tire, took car to service and informed service center of the problem..the staff were courteous and listened to what i needed. TI had a puncture in my Tire, took car to service and informed service center of the problem..the staff were courteous and listened to what i needed. when in the waiting room the service person kept informing me of the progress on the car More

Great Service from Dealership My name is Daniel Klapper, I like this Dealership and its employees best of all excellent Service for every Infiniti I have ever leased. I know Bill My name is Daniel Klapper, I like this Dealership and its employees best of all excellent Service for every Infiniti I have ever leased. I know Bill DeEduardo for many years and he is an Excellent Service advisor. Mike Crowley, the General Manager is truly a people person in every way and extremely knowledgeable. Jeff Choate of the Service Department is an Excellent Excellent Foreman and always there to lend a helping hand when needed, super knowedgeable. More

Service call Anthony was responsive to my needs, car was ready when indicated. Anthony called and made sure I was satisfied I felt welcomed entire time I was Anthony was responsive to my needs, car was ready when indicated. Anthony called and made sure I was satisfied I felt welcomed entire time I was at your facility's More

Service apointment with Steve Sellick I am writing this review because of the very personal attention the service representative - Steve Sellick - always provide. This time it was unusual I am writing this review because of the very personal attention the service representative - Steve Sellick - always provide. This time it was unusual annoying noise while I have been driving new Q70. Steve Sellick instead of the placing the car at the stand always want to understand the issue by himself. This time he was making the road test by himself before placing the car at the shop. Just a few hours after I have been already driven my car with the great pleasure. The problems were fixed. More