INFINITI of Coconut Creek - Service Center

Great Service. Did not have to wait for an excessive amount of time. Will recommend dealership to all if my colleagues for future business. Good Job amount of time. Will recommend dealership to all if my colleagues for future business. Good Job More

I contacted the collision center at approximately 3 p.m. regarding collision repairs via my insurance claim. The received my vehicle that same day and I was out of the office by 5:15 p.m. with a promise th regarding collision repairs via my insurance claim. The received my vehicle that same day and I was out of the office by 5:15 p.m. with a promise that I could come back and pick up my vehicle a week later. Exactly one week later I was back at the collision center collecting my shiny vehicle and one would not be able to tell that it had ever been involved in an accident. I mainly dealt with Heather and she was very professional, courteous and helpful. I will definitely recommend Infinity of Coconut Creek Collision Center for very well done collision repairs. More

I take my Ex35 to be services and Will in service department was my services guy, he was friendly attentive and provided me with great services. I buy an Infiniti not because of the car that much bu department was my services guy, he was friendly attentive and provided me with great services. I buy an Infiniti not because of the car that much but because of the awesome service i get when you bring your car in for services, My previous car was also bought at infiniti and the service was excellent at all time. I would recommend Infinit at coconut creek to any and everyone. More

Going into this Infiniti dealer is quite a good experience. Everyone is friendly and always willing to make your stay a most enjoyable one. The service and the sales department are very helpful. experience. Everyone is friendly and always willing to make your stay a most enjoyable one. The service and the sales department are very helpful. More

STAY AWAY FROM THIS DEALERSHIP. In 2004, we purchased a very nice 2000 I30 from this dealership. The sales experience was great and they seemed to honor the Internet price that was $2k lower than sticker o very nice 2000 I30 from this dealership. The sales experience was great and they seemed to honor the Internet price that was $2k lower than sticker on the car. We were so pleased with the sales experience, we bought a second vehicle from them a year later. HOWEVER, 1 1/2 years later when the transmission started to go and the driver's seat motor went out, we realized how badly we had been taken: During the sale, we were told we had to purchase the "Certified Used" warranty; that even though advertised as a certified pre-owned Infiniti, it was not. So, we bought the package. We did not look too closely at the final paperwork, though, and it turns out that the salesman did not note the $595 charge as for the warranty. He put the price in and left the description blank. Wait, it gets better!! When we first took the car in for an oil change, which was supposed to be free b/c of the warranty, the service guy, Shad Kipfer, told us that they had lost our paperwork. I had to go home and get it. He took it, said he'd make a copy, then left me to sit in his office for almost an hour. Of course, I forgot to get the paperwork back and never saw it again. Little did we know this was our only evidence of the warranty at that time. A year later, when major mechanical problems set in, we called to get the warranty repairs. But suddenly, they had no record of the warranty, and the sales contract with the mystery charge isn't good enough. They were ugly about it, terribly rude, as well. We called Infiniti corporate, and they said, rudely, "Not our problem, handle the dealership yourself--it's a franchise." End of story--we were fraudulently sold a warranty that has not been honored on a car with a known major transmission problem (defective valve body--same on Maxima). We will never buy another Nissan or Infiniti, and we strongly advise that you avoid any Infiniti or Nissan. Not only was this dealership complete sleaze, but the corporate Infiniti doesn't even care about its brand or reputation. xxxx at the top does trickle down. More