INFINITI of Coral Gables

Outstanding Customer Service We leased an Infinity Q50 on April 30 and were pleasantly surprised by the level of professionalism exhibited by employees at the dealership, esp We leased an Infinity Q50 on April 30 and were pleasantly surprised by the level of professionalism exhibited by employees at the dealership, especially salesman Josh Gonzalez. As soon as I contacted Infinity of Coral Gables to inquire about lease offers, Mr. Gonzalez provided a variety of available options. He was thorough and knowledgeable when explaining the features of the car and the nature of the deal. He answered all my questions and patiently tried to accommodate my requests. Mr. Gonzalez is an extremely professional employee that sincerely cares about the customer. His pleasant and respectful demeanor, paired with his eagerness to close a deal, allowed me leave the dealership very satisfied with my new lease. Furthermore, he offered his support with any issues that could arise after the sale, and has been available to answer questions whenever contacted. Mr. Josh Gonzalez is definitely an asset to your company, and we look forward to leasing/buying other cars in the near future with his help. Thank you as well to managers and employees in the finance department for working on this deal. We are very satisfied with the treatment received at Infinity of Coral Gables, and confidently give the overall experience the highest possible rating. More

Painless and very professional! Very nice dealership, the salesman Joshua was very professional and the whole team was very easy to deal with. No pressure sale or unreasonable reques Very nice dealership, the salesman Joshua was very professional and the whole team was very easy to deal with. No pressure sale or unreasonable request from me. All of my requests and counter offers were very respectfully considered. More

amazing service Excellent service and was done when they said it would be. Mr. Saurez was very knowledgeable and helpful. He kept me informed during the service and I Excellent service and was done when they said it would be. Mr. Saurez was very knowledgeable and helpful. He kept me informed during the service and I would definitely recommend a friend to go to your location. More

Great place! Nice showroom and facility! Great place! New car pricing and programs are decieving and not clear. A better pricing strategy would be advised. Lease program and purchase price ar Great place! New car pricing and programs are decieving and not clear. A better pricing strategy would be advised. Lease program and purchase price are excessive then you negociate not knowing if you get the best price. Did not feel comfortable buying a car due to the uncertainty of the real price. More

Excellent Customer Service I couldn't be happier as a customer, I receive outstanding service and honesty From Javier Torres I was very happy with my service and everything . I couldn't be happier as a customer, I receive outstanding service and honesty From Javier Torres I was very happy with my service and everything . Highly recommend More

amazing!!!!!! Jimmy Gonzales was my sales consultants AND the experience with him was out of this world. He definitely knows what CUSTOMER SERVICE is. From the be Jimmy Gonzales was my sales consultants AND the experience with him was out of this world. He definitely knows what CUSTOMER SERVICE is. From the beginning to the end of the transaction and the follow up was extordinary. I would recommend anyone that would like to buy a car from Infiniti Coral Gables to see Jimmy. He is compassionate and you can see he loves what he does and it is not all about the money. Jimmy, Ed and I don't know how to thank you for the wonderful experience. Ed & Michelle Cudworth More

Amazing service. Thank you I received an amazing service from this agent! Abdiel Suarez was the person in charge of that service quickly and wonderful work performed! Thank you I received an amazing service from this agent! Abdiel Suarez was the person in charge of that service quickly and wonderful work performed! Thank you very much. More

Great Experience!! I gave a 5 star rating to this dealership because they are great. I went for my car service and Marylu Acosta was the person that helped me. She went I gave a 5 star rating to this dealership because they are great. I went for my car service and Marylu Acosta was the person that helped me. She went above and beyond to help me with my needs. She is a very nice and friendly person. More

No place like Infiniti of Coral Gables Brought my car for 1000 miles maintenance and everything went better than perfect. Everyone in the Service Department is amazing. Courtesy is above av Brought my car for 1000 miles maintenance and everything went better than perfect. Everyone in the Service Department is amazing. Courtesy is above average and I tell everyone I know that there is no place like Infiniti of Coral Gables. More

Tire replacement Abdiel Suarez was a pleasure!! He took care of the replacement of my tire and dealt with insurance company to get it paid in full !!!Great Service!!! Abdiel Suarez was a pleasure!! He took care of the replacement of my tire and dealt with insurance company to get it paid in full !!!Great Service!!! More