INFINITI of Elk Grove

To Infinity and Beyond! I was in the market for a Chevrolet Suburban and there was a listing at this dealership. Upon our arrival we were warmly greeted by Mr. William Ng. I was in the market for a Chevrolet Suburban and there was a listing at this dealership. Upon our arrival we were warmly greeted by Mr. William Ng. He quickly presented us our interest and took us for a test drive. William, Cooper, and Farhan listened to our wishes and fully delivered beyond our expectations. I highly recommend Infinity of Elk Grove for purchasing new and used vehicles solely based on their customer service. Free Pizza was a plus! Thanks to hanging with Mr. Cooper and his Wife. More

Christian Gonzalez is the MAN. You always hear horor stories of car sales people BUT today I met a true champion. Mr. Gonzalez listened and delivered without any haggling! If you You always hear horor stories of car sales people BUT today I met a true champion. Mr. Gonzalez listened and delivered without any haggling! If you need a vehicle go see Mr. Christian Gonzalez. More

"Excellent Customer Service " Meeting and surpassing expectations. Every employee was friendly,helpful, and show how important I was to them. Great Team Work :) LOYAL,RETURNING CU Meeting and surpassing expectations. Every employee was friendly,helpful, and show how important I was to them. Great Team Work :) LOYAL,RETURNING CUSTOMER... Thank you, Infiniti of Elk Grove! More

Great Expereience at Elk Grove Infiniti My wife and I had a great experience at Elk Grove Infiniti. Our sales representative, Cooper provided excellent service throughout the process and tru My wife and I had a great experience at Elk Grove Infiniti. Our sales representative, Cooper provided excellent service throughout the process and truly assisted us with identifying the best vehicle for our current and future lifestyle. We highly recommend Elk Grove Infiniti! -Vincent T More

Best experience I came in knowing what I wanted but wanted to test drive and was expecting to leave and come back to buy. How ever lee Mahoney was very informative an I came in knowing what I wanted but wanted to test drive and was expecting to leave and come back to buy. How ever lee Mahoney was very informative and patient. Lee made me feel very comfortable the whole process that I needed up buying same day. Lee is excellent and would recommend everyone to go to him More

New car I just had the best car buying experience I’ve ever had and I’ve bought a lot of cars. Infiniti of Elk Grove and especially Alexis were great to deal I just had the best car buying experience I’ve ever had and I’ve bought a lot of cars. Infiniti of Elk Grove and especially Alexis were great to deal with. You never get turned over to anyone else until the deal is made. Alexis was fun and knowledgeable. Sreve, the manager took us through the paperwork. He makes it easy. The Finance Nanager, Farhan, made spending money easy. A great experience and a great car. More

Great Salesperson- Mohammed Mossa Mohammed worked with us several months to insure our complete satisfaction with the QX50. We would not work with anyone else and highly recommended Mohammed worked with us several months to insure our complete satisfaction with the QX50. We would not work with anyone else and highly recommended him. More

Most Efficient and Satisfying Car-purchasing Experience! My new car purchasing experience at Infiniti of Elk Grove was, in a word, exceptional. I’m not one to add hyperbole, especially for a car purchase, bu My new car purchasing experience at Infiniti of Elk Grove was, in a word, exceptional. I’m not one to add hyperbole, especially for a car purchase, but it was so easy and pleasant. Sales consultant Mohammed Mossa worked with me. He was exceedingly professional and pleasant, direct and to the point, and didn’t leave out any important details. My family has purchased several cars in the past (Infiniti, Lexus, Acura) and this was by far the best experience. Very refreshing. I would easily work with “Moh” again and would definitely recommend others to work with him. The financial consultant Farhan was also excellent. Working through the loan process is never a 2-minute job. Farhan was efficient and thorough at the same time. I was impressed with the high quality of customer service I received. Thank you to these two individuals. And thank you Elk Grove Infiniti. I would drive from San Francisco again to purchase another car if/when the time comes. More

Wholesale parts Talk about someone who knows what I am talking about... Spoke with Lorena and based off of my description was able to email me a diagram while I was o Talk about someone who knows what I am talking about... Spoke with Lorena and based off of my description was able to email me a diagram while I was on the phone and point out the part. The part was exactly what I was looking for and was delivered sooner than expected. This helped me service my customer and keep business flowing smoothly. I'll be using your facility more frequently, and feel I will get the same service from all of your staff. Thank you, Mike Made in America/Japan More

Best Infiniti dealership ever This is my third time coming here. I moved to EDH and I live closer to the Roseville Infiniti dealership. Knowing how great the customer service is ov This is my third time coming here. I moved to EDH and I live closer to the Roseville Infiniti dealership. Knowing how great the customer service is over at Elk Grove Infiniti, I ended going over there. The sales person Alexis Renteria and the sales manager Will Ng are awesome. If you want the best service you really need to go see them two. I would never go anywhere else but Infiniti of Elk Grove. More