INFINITI of Elk Grove

Great Experience!! I recently purchased a used 2012 Volkswagen Passat from Infiniti of Elk Grove. As a first time car buyer, I could not be more happy with the service I I recently purchased a used 2012 Volkswagen Passat from Infiniti of Elk Grove. As a first time car buyer, I could not be more happy with the service I received. I never felt pressure from Lee to purchase the vehicle and he was able to answer all of my questions. More

Best Car Purchase Experience, Ever! From the moment I started the phone inquiry on a car that I saw online, I was met with friendly and courteous service. Lee Mahoney provided me with a From the moment I started the phone inquiry on a car that I saw online, I was met with friendly and courteous service. Lee Mahoney provided me with all the information I needed and helped me on the negotiations over the phone, such that I decided to make the purchase the same day and drove to Elk Grove from the Bay Area. Once I met Lee at the dealership, he treated me with the utmost respect and courtesy, and he made sure to go over the car characteristics which gave me the confidence that I had made the right choice on the car and the dealership. The 130-mile ride to make the purchase was worth it, the car is great, and the purchasing experience was unmatched. I would recommend this dealership to anyone, especially if you are to be helped by Lee. This was the best car purchase experience ever. More

Great customer service We were looking for a midsize SUV. We drove six different luxury models. Three we weren’t fond of and three, including the INFINITI QX50, we loved. Th We were looking for a midsize SUV. We drove six different luxury models. Three we weren’t fond of and three, including the INFINITI QX50, we loved. The QX50 had all the safety and comfort features that we were looking for. However, the thing that set INFINITI of Elk Grove apart, was the customer service, our salesman, Will Ng, listened to our needs and gave us just what we wanted with no high pressure. After Will had finished his job, Ferhan at the finance desk got us the best interest rate available. I’m totally satisfied and will be returning to INFINITI of Elk Grove the next time I’m in the market for a new vehicle. That might be awhile though, this QX50 is awesome. More

Very helpful. Quick, easy, straight forward, and mannerful. Helpful in all aspects of car buying. Gave honest opinions and weighed other options that best suited my Quick, easy, straight forward, and mannerful. Helpful in all aspects of car buying. Gave honest opinions and weighed other options that best suited my needs. More

Satisfied Customer I got exactly the car I was looking for from Elk Grove infinity. I went to other dealerships in different towns but they either had cars with less thi I got exactly the car I was looking for from Elk Grove infinity. I went to other dealerships in different towns but they either had cars with less things I wanted or more. It did take us most of the day but I was completely satisfied! Thanks More

Exceptional service As expected, they deliver exceptional service to customers. I came in early for the appointment and they entertain me right away. They also have v As expected, they deliver exceptional service to customers. I came in early for the appointment and they entertain me right away. They also have very good quality of work. Please continue in what you’re doing. More

Amazing Experience From the test drive through the paperwork, it was a very smooth experience. I am extremely satisfied with my purchase! Thank you William Ng and Farhan From the test drive through the paperwork, it was a very smooth experience. I am extremely satisfied with my purchase! Thank you William Ng and Farhan Khan. More

Awesome experience Lee was very helpful with my purchase. Great person to talk to as well. Doesn’t make you feel pressured into buying a car. 5 stars for his service. Lee was very helpful with my purchase. Great person to talk to as well. Doesn’t make you feel pressured into buying a car. 5 stars for his service. More

The best deal ever on my new 2019 QX50!!! From beginning to start Mo Mossa gave me the best customer service ever! Mo was very professional and personable. He really knows his stuff and was a From beginning to start Mo Mossa gave me the best customer service ever! Mo was very professional and personable. He really knows his stuff and was able to get me a way better deal than I expected! The car I wanted was out of stock and he looked far and wide to find my dream car equipped with exactly what I wanted to the “T”! He definitely went over and above and even came in on his day offf to turn the car in to me. The entire process was very smooth. My overall experience at this dealership was excellent!!! From 1 to 10, I give it a 10+!!! More

The BEST! While in Sac for fun over the Memorial Day weekend, our 2017 Q60 was hit while parked in a hotel parking garage. Since we could not assess the extent While in Sac for fun over the Memorial Day weekend, our 2017 Q60 was hit while parked in a hotel parking garage. Since we could not assess the extent of the damage, we did not want to drive the car home to Anderson, CA. Steve (Sales Manager, INFINITI of Elk Grove) arranged for our car to be delivered to the repair shop so that my husband and I could return home and back to work. The EXCEPTIONAL service of INFINITI of Elk Grove has been a great surprise to us new INFINITI owners! They had already earned our business; and this experience confirms why we will keep coming back from out of town! More