INFINITI of Elk Grove

Great Customer Service I give this rating because I get great customer service at this location. I've purchased 3 cars from there and each sales went smooth and quick. Assoc I give this rating because I get great customer service at this location. I've purchased 3 cars from there and each sales went smooth and quick. Associates take good care of me each and every time. They have gone above and beyond to make me feel at ease. I will come back to buy from them in the future. More

Used Car Purchase Mohamed Mossa took his time with us, my wife and I appreciated his laid back approach to finding the right car and working with us to get us a payment Mohamed Mossa took his time with us, my wife and I appreciated his laid back approach to finding the right car and working with us to get us a payment that we could afford we are very happy with our purchase and would recommend this dealership to anyone in the future Ask for Moh More

Excellent Will Is great!! He is very knowledgeable, fair, and helpful. We would recommend him to anyone. Everyone at the dealership is very nice and helpful. Will Is great!! He is very knowledgeable, fair, and helpful. We would recommend him to anyone. Everyone at the dealership is very nice and helpful. More

INFINITI of Elk Grove got me back on the road!! For the past five years my 1999 Range Rover has been my daily driver, and along with the fun of driving a luxury Land Rover those few years have mostl For the past five years my 1999 Range Rover has been my daily driver, and along with the fun of driving a luxury Land Rover those few years have mostly been filled with frustration, tears, and countless maxed out credit cards due to the high cost of maintenance/parts/repairs. When the most recent incident happened rendering the car not drive-able and needing a new front bumper, I knew it was finally time to consider what my other options were. I had been pondering something more practical yet still stylish and the type of car I kept coming back to was the Infiniti G35. I love and cherish the Rover too much to ever get rid of it but it was getting to the point where (even if I had the bumper replaced to get it back on the road) it was not a practical daily driver anymore as something mechanical goes wrong every couple of months. Without the ability to sell the Rover and use what little savings I have to buy a car from a private seller, it became pretty clear to me my only two options were to either keep fixing the Range Rover or to purchase a car through a dealership. Since I was already considering a later model G35 the first website I went to was Infiniti of Elk Grove and searched inventory under $10,000 and lo and behold the first result was a beautiful Infiniti G35 coupe!!! I input my contact information in the Infiniti website and within an hour was contacted by Mohammed Mossa who was wonderful and very understanding of the situation and that I needed a little bit of time to figure out whether I was going to fix the Range Rover or go with getting another car. The more I looked at the car's listing on the dealer's website, the more infatuated I became with the car. Infiniti of Elk Grove stayed in touch with me and after a few days of giving it some thought I came down and met with Lee Mahoney to test drive the car and see what kind of loan I qualified for. As soon as I got behind the wheel of that 2003 G35 coupe I fell in love with how solid and well taken care of the vehicle was. Again, Infiniti was very understanding of the situation I was in with my other car and gave me the time I needed with absolutely zero pressure to figure out if I wanted to go the route of getting the G35 instead of fixing the Range Rover. I had my Mom come down to the dealership to look at the car and give me her input on what she thought about the vehicle and what I should do about my situation. We came to the conclusion that it would be best just to retire the Rover for now and get the G35. Lee, Steve, and Anthony treated my Mom and I like we were family and worked hard to get us in the car for a great deal - which they did! At Infiniti of Elk Grove I never once experienced any of the concerns or fear I had about getting a car through a dealership, they made the process so smooth and easy that I've already recommended them to a family friend who's in a similar situation and looking to get a new car! Thank you Lee, Steve, Anthony, Mo and everyone at Infiniti of Elk Grove for putting me in a car I love and getting me back on the road! More

100% satisfaction I booked an appointment for a pre-purchase inspection on my 2015 Q40. Mohamed Mossa and Richard Parr handled my request. To say the least, i have neve I booked an appointment for a pre-purchase inspection on my 2015 Q40. Mohamed Mossa and Richard Parr handled my request. To say the least, i have never had a better service than this. Professional, quick, hospitable, customer oriented, and overall just exceptional. Infiniti, you have a new loyal customer! More

Standing out I had been to 3 Infiniti dealerships before I got to Elk Grove. I was looking at the QX50 and another brand. Mo greater us and it was to a great start I had been to 3 Infiniti dealerships before I got to Elk Grove. I was looking at the QX50 and another brand. Mo greater us and it was to a great start. He was upfront with no BS mentality which I appreciate because the other dealerships were giving me the run around. After all said and done I chose the Infiniti over the Mercedes because thr car was amazing and customer service I received was beyond helpful. Both Mo and the GM Steve put a lot of time in getting me an amazing deal. I would highly recommend this dealership over all the others in the area and I know this because I drove 1.5hrs just for the customer service. More

Came here in support for a friends purchase! Came here with my friend who was purchasing a car for the wife, Mo along with Steve were very professional and pleasing to deal with that I ended up d Came here with my friend who was purchasing a car for the wife, Mo along with Steve were very professional and pleasing to deal with that I ended up driving off with a car too! They were very up front with numbers and were zero hassle to work with. We drove over an hour because our previous experience at our local Infiniti dealership didn’t treat us with respect. Would highly recommend these two if you’re looking for an honest and up front type of person. Thanks again guys! More

Very smooth experience! I came in to look at the QX50 and Moh(Mohamed Mossa) was super helpful and knowledgeable. He paid attention to all the details I needed in a car and w I came in to look at the QX50 and Moh(Mohamed Mossa) was super helpful and knowledgeable. He paid attention to all the details I needed in a car and went above and beyond to accommodate them. He also offered up help with transportation as I was new in town and didn’t have a car. His calm demeanor and ability to listen carefully makes working with him very efficient. I felt like I was in trusted hands. I highly recommend him. More

Helped Bring Me Up To Speed My 2001 Ranger died on me recently and I wanted to make a smart decision about my next car. I'd been to several dealerships in recent weeks and kept f My 2001 Ranger died on me recently and I wanted to make a smart decision about my next car. I'd been to several dealerships in recent weeks and kept feeling pressured or rushed. My experience with Infiniti of Elk Grove had none of that -- Lee was calm, easygoing, and even relaxing to work with during the process. They even took me next door to test drive another car from a different lot for comparison (even though if I'd bought it, it wouldn't have been their sale). They were understanding that I wasn't trying to get something new and flashy but something reliable, comfortable, and quality, and they didn't try to upsell me about the actual car, which I really appreciated. It seems like they are about building long-term customer service and it's working -- I'll be back! More

2017 Pathfinder Platinum 4WD I have purchased 10 new cars in my lifetime and the purchase at Infiniti of Elk Grove was the smoothest most professional buying experience. Thanks I have purchased 10 new cars in my lifetime and the purchase at Infiniti of Elk Grove was the smoothest most professional buying experience. Thanks Alan More