INFINITI of Elk Grove

Seamless purchase! Each of the employees we dealt with at your dealership were kind, thoughtful, conscientious, and provided excellent communication. We were most happy Each of the employees we dealt with at your dealership were kind, thoughtful, conscientious, and provided excellent communication. We were most happy with not having to take time out of our busy schedule to drive two hours to deal with buying the vehicle. Everyone was professional and courteous and the service of delivering the vehicle was most appreciated. More

Great Customer Service! We bought our first Infiniti from the Elk Grove dealership and it was both the car and the customer service that made the experience so enjoying. We l We bought our first Infiniti from the Elk Grove dealership and it was both the car and the customer service that made the experience so enjoying. We loved the stress free environment, knowledgeable staff and quick buying process. Most of all we don’t feel like the purchase was the end, Ive been extremely impressed by the follow up calls and e-mails. We’ll definitely purchase from them again! More

I had a great experience!!!! This is my first experience at Elk Grove Infiniti, and I will return for future purchase. I would like to thank everyone who was involed in this proce This is my first experience at Elk Grove Infiniti, and I will return for future purchase. I would like to thank everyone who was involed in this process. Thank you all More

Wonderful experience I had an extremely great deal with my vehicle! The employee I dealt with was Mr. Alan Maes whom was very friendly and caring. His knowledge regardin I had an extremely great deal with my vehicle! The employee I dealt with was Mr. Alan Maes whom was very friendly and caring. His knowledge regarding the vehicle I purchased was extremely well. It was the first time I met him and he already made me feel like I had known him for a long time! Everyone with this dealership were very nice. Mr. Maes even keeps contacting me regarding my feeling with the vehicle I purchased, that's great! Not like the other dealerships I dealt with whom considered that it's a done deal once you left the dealership with your purchase! I definitely will refer this dealership to my friends whenever chances come up in the future! More

Excellent Customer Service My name is David Chew and I bought my car from Alan Maes he went above and beyond and got me the car I wanted My name is David Chew and I bought my car from Alan Maes he went above and beyond and got me the car I wanted More

Routine service and inspection. I just had my 2014 Q60 IPL in for it's routine service. Ashley was professional, knowledgeable, and efficient. All the staff are courteous and attent I just had my 2014 Q60 IPL in for it's routine service. Ashley was professional, knowledgeable, and efficient. All the staff are courteous and attentive to customers. The service was completed quickly and I was in my way. Thanks. Ok, next time maybe donuts with my coffee !! More

Purchase Very professional and fast. These guys handled business. This was just the experience I needed returning from a deployment. I am very happy with the Q Very professional and fast. These guys handled business. This was just the experience I needed returning from a deployment. I am very happy with the Q70 More

Getting rid of the old and bringing in the new. I had own my car for over 12 years and was shoping for another luxury sedan. Elk Grove Infiniti made my car shopping experience a positive one. T I had own my car for over 12 years and was shoping for another luxury sedan. Elk Grove Infiniti made my car shopping experience a positive one. Thanks to the salesman Mohammed Mossa, he listened to my requests, was very informative and with his expertise I felt comfortable enough to purchase a CPO Infiniti Q60. I also would like to thank Alan and Farhan. More

Excellent Service - Repairs only what's needed I've owned my Infiniti for three years, and all of my car repair service has been with Infiniti of Elk Grove. I'm in good hands with Ashley. She has a I've owned my Infiniti for three years, and all of my car repair service has been with Infiniti of Elk Grove. I'm in good hands with Ashley. She has amazing Customer Service care and she always looks for the best options for repairs. My brakes had about 3 more months on them and I was able to stretch it out and get the full wear on my brakes. This dealership gives me superb personal service. Ashley is prompt and drop off is always timely. More

Best Car Buying Experience Ever! When it comes to car shopping, I am probably one of the most difficult customers. I am in the financing world and tend to over think everything but kn When it comes to car shopping, I am probably one of the most difficult customers. I am in the financing world and tend to over think everything but know little about cars. I went to several dealerships and knew that I was in the right place to purchase my new car when I starting working with Alan Maes. He was very patient, knowledgeable, honest, polient and changed My perception of car sales professionals. My experience working with Alan was excellent! So excellent that I am Infiniti obsessed and plan to do future business and send referrals. Customer obsessed and winning customers seems to apart of the culture at the dealership. Thank you Alan for being patient, Love the new car. More