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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

April 29, 2018

Great experience The customer service at Infiniti Elk Grove is amazing. Will was very accommodating and open. Answered any concerns or questions I had. Farhan(in finan More

by Tommyc916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ng, Farhan Khan
Apr 30, 2018 -

INFINITI of Elk Grove responded

Tommy, Thank you for sharing your 5-star experience with Will and Farhan. We value you as a customer and look forward to being here for all your automotive needs.

April 26, 2018

Great Experience I had a very good experience dealing with The staff at Elk Grove of Infinity. Everyone was super helpful and very attentive to all of our needs. Chris More

by Infinity qx60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Seese, Christian Gonzalez, Farhan Khan
Apr 30, 2018 -

INFINITI of Elk Grove responded

Congratulations on your new QX60! We are so happy Christian, Farhan and Mark went above and beyond to ensure all your needs were met. Your business is truly appreciated and we look forward to the relationship ahead.

April 23, 2018

Excellent service Customer service and ease of deal was a pleasure. Would recommend this dealership, management, sales, and services team to anyone who is interested More

by Dodson’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ng
Apr 25, 2018 -

INFINITI of Elk Grove responded

Thank you so much for taking the time to share your positive experience with Will and our INFINITI team. It's wonderful to hear you are enjoying your new SUV with your family! We appreciate your business and are always here for all your automotive needs.

April 20, 2018

Thanks for the great service! I dropped my wife’s 2018 Q50 off for service and Anthony made sure that everything was taken care of perfectly. Jack in Service called me with updates More

by Ron K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Sung, Anthony Triggs
Apr 24, 2018 -

INFINITI of Elk Grove responded

Ron, Thank you for sharing your positive experience with Jack and Anthony. We truly value your family's business and look forward to being here for all your service needs.

April 19, 2018

Love them! I have always had a great experience coming to Infinity of Elk Grove. Today was no different. Mohammed was amazing and got me the best trade in deal h More

by Teeneya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa, Steven Adragna
Apr 20, 2018 -

INFINITI of Elk Grove responded

Teeneya, We love you! Thank you so much for sharing your positive experience with Mohammed and Steve. We truly value your business and look forward to the continued relationship.

April 18, 2018

Excellent Buying Experience Chose this dealer because the lease special they offered for the Q60 was very good. The communication between me and my sales associate named Alan was More

by Neo33009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Triggs, Alan Maes, Lee Mahoney
Apr 19, 2018 -

INFINITI of Elk Grove responded

Thank you so much for sharing your 5-star experience with Alan. We truly value you as a customer and are so happy to hear you enjoyed your time with us. If you ever have any additional questions we're always here to help!

April 18, 2018

GREAT EXPERIENCE!!! Alen our sales rep was THE BEST, and Farhan the finance guy was AWESOME! The whole experience the day we bought our car was OUTSTANDING! There was no More

by Barkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager don’t remember his name, Farhan Khan, Alan Maes
Apr 19, 2018 -

INFINITI of Elk Grove responded

Barkley, Thank you for sharing your positive experience with Alan and Farhan. You are AWESOME! We value your business and look forward to the continued relationship.

April 17, 2018

Amazing service For the last 3 months I have been trying to find a car, and I love the Q50. I had to file for bankruptcy last year to be able to move home after getti More

by Jamhall09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Apr 18, 2018 -

INFINITI of Elk Grove responded

Thank you so much for the 5-star review and the opportunity to earn your business. It's so great to hear Christian went above and beyond to find your Q50! We look forward to the continued relationship!

Apr 18, 2018 -

Jamhall09 responded

I did this review before everything was complete because of all the help that had already taken place. I’d also like to add that after Christian’s great service FARHAN KHAN in finance was also amazing. Extremely helpful, no time wasting, it was very clear that for FARHAN the customer’s happiness truly is first priority.

April 17, 2018

First Auto Purchase I financed my first vehicle through Elk Grove Infiniti and I would have to say both Will and Farhan went above and beyond my expectations to help me w More

by Jason Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ng, Farhan Khan
Apr 18, 2018 -

INFINITI of Elk Grove responded

Jason, Thank you for taking the time to share your positive experience with Will and Farhan. Your recommendation and business are truly valued here. We look forward to seeing you at your first service in a few months!

April 16, 2018

Excellent Experience Car Shopping My husband and I experienced a very excellent experience of car shopping since it had been a long time since we had gone car shopping. Our questions w More

by Skippy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ng, Farhan Khan
Apr 16, 2018 -

INFINITI of Elk Grove responded

Skippy, Thank you for the 5 star review! We are glad to hear that you and your husband received quality customer service and had an excellent car buying experience during your visit. Congratulations on your new INFINITI and welcome to the INFINITI of Elk Grove family.

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