INFINITI of Elk Grove - Service Center

Took my Infiniti M35 in for service (husband drove it to get gas the day before) because the engine light went on. Called to make an appointment for inspection. As I drove it to the dealership, the engine light did not appear. The service associate, Ashley Richey, greeted us with a smile and informed us she would do a diagnostic inspection, which would take about 45 minutes. When we came back to Infiniti, the car was being washed. Ashley said no problems arose in the diagnostics and we were able to take the car. I must mention, it as been a pleasure to take in my car to Infiniti in Elk Grove and always look forward to having Ashley take care of the service!

Ashley is my go to person when my car has any issues. She’s extremely helpful & knowledgeable anytime I need assistance. I highly recommend you go to her!

Ashley was very knowledgeable and listen to all my issues of my car wrote down everything on the work order follow through reviewed work accomplished

I have always been pleased with the service I receive from Infiniti of Elk Grove! They are prompt, thorough, and always a pleasure to work with! This visit I received videos sent to my phone while I waited of the work being done on my car. Just an added feature of the quality of service they provide!!!!

Infiniti of Elk Grove has been servicing my vehicle for several years and I have always been satisfied with the service advisor and the service.

I have always had a good experience with service wouldn't trust my car to any one else. Ashley Richey was very helpful and friendly. In fact every body was friendly.

Friendly staff, very knowledgeable, Definitely plan to take my car there for my next service, took advantage of your Uber ride service and made it easier to get the service done

The service provided at Infiniti of Elk Grove is simply the best in my opinion. I have been having my Infiniti vehicles service at the dealership since it opened and have had nothing but exceptional experiences with the service department. My "GO TO" Service advisor is Ashley Richey. She has always been friendly, knowledgeable about the products, and even keeled. She is simply the best in my opinion.

The service I have received from Ashley at Infiniti of EG over the last 4 years has been nothing but a great experience. She's detailed oriented with regards to issues that have come up with my vehicle and provides options for repairs. Enjoy working with her.

This service department and the two Richards (Parr and Wirth) are the best and easiest customer service persons I’ve ever experienced. i always feel like they are on my side and both very knowledgeable.