INFINITI of Flemington (Ciocca)

Excellent Customer Service By far the best Infiniti dealership I have ever visited. Rob Heyducek and the staff in the service department truly treat their customers with exempla By far the best Infiniti dealership I have ever visited. Rob Heyducek and the staff in the service department truly treat their customers with exemplary service. I can always get an appointment on my schedule and a loaner car is always offered. I wish that were the case in my home state of Maine. More

knowledgeable and efficient I have been using this person for service advice and repair for over ten years. I have found him to be polite and efficient. S Also, very capa I have been using this person for service advice and repair for over ten years. I have found him to be polite and efficient. S Also, very capable of answering service questions. More

My fourth Infiniti from this dealership. There is an important reason why I've purchased 4 Infiniti vehicles from Flemington since 2005. They are simply the best for customer service and sati There is an important reason why I've purchased 4 Infiniti vehicles from Flemington since 2005. They are simply the best for customer service and satisfaction- these people care. Seriously, they truly care and not just the salesmen, but the staff want you to truly be satisfied. Infiniti as a brand also stands by its dealerships to do what it takes to make the customer happy. Ultimately, the journey of buying a car is about you and the machine, and Flemington Infiniti wants you to be in the machine that is "you". George will help you find the car that fits your needs and desires. I can't say enough how this dealership made me happy because they went above and beyond the call of duty to rectify a mistaken choice I had previously made. I'm very happy now! More

Incredibly Professional This was one of my favorite experience in a dealership. Everything from beginning to end was wonderful; friendly, professional! Patti Serridge and Mic This was one of my favorite experience in a dealership. Everything from beginning to end was wonderful; friendly, professional! Patti Serridge and Michael Schlemovitz went over & beyond. I have never had this level of service anywhere and am extremely impressed. More

Wonderful experience! Very informative and professional. They were the first dealership to explain the security deposit account. This is where I can put more money down for Very informative and professional. They were the first dealership to explain the security deposit account. This is where I can put more money down for a security deposit to lower the payment but the money is refunded to me at the end of the lease. Helped us choose the right vehicle and figure out the right deal. More

Great Service! Dawn Taylor was so helpful with the new purchase of my QX50. She made the whole process easy. She was so informative about the all the new features an Dawn Taylor was so helpful with the new purchase of my QX50. She made the whole process easy. She was so informative about the all the new features and changes and how they all worked. Flemington Infiniti makes purchasing a new car easy. Thank you! More

Excellent experience buying a new car I purchased a new QX60 after trading in my 6yo JX35. Steve Kiley, Robert Presuto, and David Younan went out of their way to make sure the deal was don I purchased a new QX60 after trading in my 6yo JX35. Steve Kiley, Robert Presuto, and David Younan went out of their way to make sure the deal was done fairly and quickly. In fact, after I signed my contract they lowered my total price by a few hundred dollars more to make sure they beat all competitors. My total time spent at the dealership was less than an hour spread over the initial negotiation and the pick up of the car. Absolutely flawless. Thanks guys. See you again in six years. More

Amazing Experience at Flemmington Infiniti We arrived and the vehicle was ready to be viewed. Dawn took her time explaining the different features, packages and options. We took a test drive, n We arrived and the vehicle was ready to be viewed. Dawn took her time explaining the different features, packages and options. We took a test drive, no pressure, no expectations, just a nice drive. We did not even visit another dealer. We asked for a price on our trade in, Steve gave us more than we asked. We arrived the next night to make the deal. No hidden fees, no bait and switch, no games. Just a professional enviroment and transaction. I would go back in a minute. I have bought 10 cars in my life and this was the most pleasant. More

Flat tire trouble Good service. Maddie is nice and helpful. Got my tire and was back on the road all in one day. Go see Maddie. She is the best. Good service. Maddie is nice and helpful. Got my tire and was back on the road all in one day. Go see Maddie. She is the best. More

Amazing Customer Service!! I was traveling on vacation when my 2016 Q70L started having problems. Without an appointment I dropped into the dealership for help. Paul was fanta I was traveling on vacation when my 2016 Q70L started having problems. Without an appointment I dropped into the dealership for help. Paul was fantastic! He had my car issues solved and back on the road in no time. My experience with Flemington and Paul was amazing! More