
INFINITI of Flemington (Ciocca)
Flemington, NJ
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2,258 Reviews of INFINITI of Flemington (Ciocca)
The most professional and reliable service I have ever known I bought my first car with them. Michael Brandt A professional and reliable salesman. He accompanied me through the process. Although I came to them f I bought my first car with them. Michael Brandt A professional and reliable salesman. He accompanied me through the process. Although I came to them from Brooklyn (because of the recommendation of a good friend) it was worth it. So thank you very much Michael Brandt and the rest of the team. Other dealers have a lot to learn from you. More
Service Department Excellent. I don't write reviews so consider this special! I have owned 4 Infiniti Vehicles and none have really needed much attention. They work. In this cas I don't write reviews so consider this special! I have owned 4 Infiniti Vehicles and none have really needed much attention. They work. In this case my 2013 G37 convertible had water on the floor, it leaked and was worsening. Yes I still have it 5 years later but they no longer make a convertible. Anyway, the leaks are Very difficult to find. Flemington is a small dealership and year after year you see and deal with the same people. The other 2 dealers I have purchased from are the opposite. They are factories, people all leave, no one knows you, you are a number, no one really cares. They are about today's commission. Flemington actually remembers selling you a car years later. They stand behind them. The service gentleman, Edward Shoemaker was absolutely superb. I was given a loaner vehicle for the entire time my car was in service. It took a long time to completely reseal the convertible up. They kept testing it. Many hours of labor. He kept in touch with me constantly. At the end it took a long time and the bill was far higher than first estimated. What did he do? He convinced the dealership to eat almost 30% of the bill, and charged me only the estimate. Phenomenal is the word. Hard top Convertibles are complicated and it gives me a view into perhaps why they stopped making them. Still its a joy! I'll enjoy it as my 3rd car toy for a long time. 3 weeks later, after a week of rain storms, the inside is completely dry. Well done! This is the dealership to buy from, and its the dealership to service at. I like up in Northern NJ, and even though it is far for me, the trip is well worth it. More
This has been the best car buying experience I have ever had The team at Flemington Infiniti was great to work with. Big Mike was very helpful and respectful of my time. They did not pull typical hard pressure The team at Flemington Infiniti was great to work with. Big Mike was very helpful and respectful of my time. They did not pull typical hard pressure sales tactics and did everything to ensure that we came to a mutually agreeable deal. I will definitely purchase my next car here as well. More
Great Experience The people were easy to work with and did not pressure me into buying my Q50. The car was in great shape and Rob was very accommodating. The people were easy to work with and did not pressure me into buying my Q50. The car was in great shape and Rob was very accommodating. More
Dealership and the people that helped me Everyone was very helpful, cooperative and accommodating. All were very friendly and devoted enough time to me and answered all my questions promptly Everyone was very helpful, cooperative and accommodating. All were very friendly and devoted enough time to me and answered all my questions promptly and in detail. More
Easy and Fair Entire process took about a week and I did it entirely over text/email. Worked with Robert Presuto and he was great. Robert was extremely accommodatin Entire process took about a week and I did it entirely over text/email. Worked with Robert Presuto and he was great. Robert was extremely accommodating and helped me explore all options. I did not want to be at the dealership for long and I literally spent an hour there as promised to pick the car up after agreeing upon a deal over text. Glad I got my first car from an honest car salesman (never thought I'd say that). More
Stress Free Buying Experience/Excellent Service I just took delivery on my fifth vehicle from Flemington Infiniti. The manager, Steve Kiley, sets the tone of this dealership. It is a friendly, hones I just took delivery on my fifth vehicle from Flemington Infiniti. The manager, Steve Kiley, sets the tone of this dealership. It is a friendly, honest and no-pressure environment to buy a car. My sales associate, Mike Brandt, and finance guy, Ryan Orsi were helpful and informative about the vehicle and additional products/service. They allow the buyer to decide what he or she wants with total transparency. Oh, did I mention the discount price beat the numbers I found online? In addition I've found the service department to give an appointment time that is convenient or offer a courtesy loaner if desired. Their prices are fair and I've never been skeptical about recommended work. Buying here is a no-brainer. More
Fan Belt Repair Another GREAT experience @ Flemington Infiniti! Saturday morning I noticed a strange noise coming from the car. I assumed it was an air condition pr Another GREAT experience @ Flemington Infiniti! Saturday morning I noticed a strange noise coming from the car. I assumed it was an air condition problem so I called the dealership right away. After explaining the problem, they agreed and asked if I could bring the car in first thing Monday morning. I said yes, as long as I could get a loaner car to work for the day. They assured me that would not be a problem and it was not. I arrived bright and early Monday morning. The dealership gave me a loaner and assured me my car would be done by 3, as I requested. As it turns out, it was the fan belt and my car was repaired and cleaned by 3 pm sharp. It is nice to know that when I call the dealership, the people I speak with are understanding and helpful with all of my needs. They work hard to keep the customer happy and informed as to any concerns with the car. Thank you Flemington Infiniti for always going above and beyond to see that all my needs are met! More
Infiniti Rocks Very pleased with the experience.!! Friendly service, Great team at Flemington Infiniti. And the QX-30 is a dream to drive.... absolutely love this Very pleased with the experience.!! Friendly service, Great team at Flemington Infiniti. And the QX-30 is a dream to drive.... absolutely love this car ! More
Excellent Experience What an amazing car buying experience! They beat the best offer I had in a single phone call. I would buy all my cars from this dealership! What an amazing car buying experience! They beat the best offer I had in a single phone call. I would buy all my cars from this dealership! More