INFINITI of Flemington (Ciocca)

This team provides the ULTIMATE car buying experience. From the first (text) conversation with Courtney, who patiently answered my questions, explained the different trims, color options, and provided me From the first (text) conversation with Courtney, who patiently answered my questions, explained the different trims, color options, and provided me with pictures, which helped me find my dream car. Then Courtney introduced me to Robert, who walked me through the next steps of the car buying process. Robert was also patient, and answered all my questions, he kept me informed, and provided frequent updates on when the car would arrive. The day my husband and I walked into the dealership, we were greeted with smiling faces, (Robert right near the front door) and coffee. Courtney even came over to personally introduce herself. Robert took the time to explain many things about the car, helped me set up the infinity phone app, introduced me to the service team, and explained how many of the features on the car worked. I can’t leave out the great experience signing the financial forms, which could have been stressful, but David took his time explaining all the forms, answering my questions, and ensuring I had adequate maintenance coverage for the next few years. From my inquiry to the finish line, this team was ABSOLUTELY AMAZING!!! Thank you Courtney, Robert, David, and the rest of the smiling team!!!! I absolutely love my new car!!!!! More

The dealership was very easy to work with. Cortney called me as soon as she got my lead and gave me enough information to make the 1 hour trip. Upon arriving Rob was very courteous and helpfu Cortney called me as soon as she got my lead and gave me enough information to make the 1 hour trip. Upon arriving Rob was very courteous and helpful. Met Steve and David, who were both welcoming. Rob spent time giving me all the details of the car upon pickup and on his day off even called the insurance company to have everything ready to go for my pick up. More

Rob Wolf was awesome! He had an answer to all of my questions and made purchasing my car a very easy and exciting process. Kept up the communication even after I purchased He had an answer to all of my questions and made purchasing my car a very easy and exciting process. Kept up the communication even after I purchased the car and had been very helpful. More

This is my second time at Infiniti of Flemington, Rob Wolf was extremely helpful. Rob was the reason why I came back for my next Q50. Rob is also very knowledgeable on Infiniti products. I would recommen Wolf was extremely helpful. Rob was the reason why I came back for my next Q50. Rob is also very knowledgeable on Infiniti products. I would recommend him to everyone!! More

Steve Kiley, the sales manager is beyond the best in the business. We’ve bought three cars from the dealership and our initial salesperson left and so Steve recommended Rob Wolf. Rob has been extremely at business. We’ve bought three cars from the dealership and our initial salesperson left and so Steve recommended Rob Wolf. Rob has been extremely attentive and helpful from day one! Ask for Rob when you go. He’s the guy to help you with whatever it is your looking for, he won’t stop until you’re beyond satisfied and very happy. We’ll go back for a 4th car now! More

Very pleasant to work with. Listened to my needs. Easy to organize test drive. Sold me a car that fits my needs. Listened to my needs. Easy to organize test drive. Sold me a car that fits my needs. More

It was a really fantastic experience working with Cortney Callanan and Michael Brandt. They were extremely professional, knowledgeable and patient with me. Callanan and Michael Brandt. They were extremely professional, knowledgeable and patient with me. More

Very bad experience. Went with AC noise. First visit cost me$650. They changed the motor. Noise came back in 2 days. Second visit cost me $190. They claimed that a mou Went with AC noise. First visit cost me$650. They changed the motor. Noise came back in 2 days. Second visit cost me $190. They claimed that a mouse made a nest where the blades were. They even took pictures of a huge nest. That was a very busy mouse. Two days and a huge nest done. I didn't question that and paid. They cleaned the nest and said everything is fixed. On my way home the noise came back. I was not a happy camper. I didn't want to go back and end up with another charge. I decided I will call the service manager and tell him about my experience. I left a message and never got a call back. More

Can't thank Rob and Flemington Infiniti enough for going above and beyond for our family vehicle. Rob even came with me to show the vehicle to my wife at home watching our son. Process with simple, even the above and beyond for our family vehicle. Rob even came with me to show the vehicle to my wife at home watching our son. Process with simple, even the GM was extremely friendly making it feel like a family dealership versus just a transaction. More

Had another fantastic service experience at Flemington Infiniti this week. Paul and Mike the the best! As always, they care for my car as if it was their own. And of course absolutely no pressure for any Infiniti this week. Paul and Mike the the best! As always, they care for my car as if it was their own. And of course absolutely no pressure for any extra services. They do as you ask and recommend if something is found for you to decide. Complete honesty! That's why I keep going there with all my vehicles. More