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INFINITI of Flemington (Ciocca)

Flemington, NJ

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rated
2,259 Reviews

204 US-202

Flemington, NJ

08822

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2,259 Reviews of INFINITI of Flemington (Ciocca)

July 07, 2023

THEY WERE VERY PLEASANT AND EASY TO SPEAK WITH; COMFORTING, NO HIGH PRESSURE; THE SALES MANAGER CAME IN AND MADE SURE THERE WERE NO QUESTIONS; OFFERED TO MATCH THE INTERNET PRICE; More

by DESANTI4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBERT MONTGOMERY, RYAN ORSI, DAN (FINANCE)
Jul 14, 2023 -

INFINITI of Flemington (Ciocca) responded

DESANTI4, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

July 06, 2023

Steven was concise, detailed, and helpful. I would recommend Infiniti to anyone. Thanks for the help More

by C.LOPEZ11
Recommend Dealer
Yes
Employees Worked With
Steven Ambrosio
Jul 14, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

July 01, 2023

Mike always is quick to help you and explain what is needed. He has everything from coffee to a loaner always ready for me. More

by JDK85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Michael Daly
Jul 05, 2023 -

INFINITI of Flemington (Ciocca) responded

JDK85, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 28, 2023

Great people and very attentive and communicative. Always a pleasure dealing with them. They truly care. More

by greggp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Jun 28, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for the rating, Greggp! We are extremely happy to hear you found our service to be attentive and always a pleasure.

June 25, 2023

Excellent dealership. The entire team is very professional from the general manager to the sales people. 4 th infinity from this excellent team More

by H_BARTOLI
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Michael Brandt
Jun 26, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you found our staff to be wonderful and knowledgeable.

June 23, 2023

My service performed on time and as promised. Scheduling by phone and text was easy. More

by Ungermichael
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Jun 26, 2023 -

INFINITI of Flemington (Ciocca) responded

Ungermichael, thank you for taking the time to leave us a review! We're thrilled to hear that you had a wonderful experience with our staff and service.

June 17, 2023

The service was excellent. They discovered a problem, it was explained to me and. it was fixed. Thank you More

by WANDZIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Michael Brandt, Paul Hickman, Robert Presuto, Tom Ashforth, Rob Wolf, Michael Daly
Jun 19, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so glad to hear this, WANDZIAL! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 12, 2023

Once again Infiniti displayed professionalism and answered all my questions with the utmost knowledge. Very happy experience. More

by Bukslay912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Jun 12, 2023 -

INFINITI of Flemington (Ciocca) responded

Bukslay912, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 12, 2023

Great service staff and waiting area. Friendly atmosphere. Very easy to pick up loaner car More

by langemjsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hickman, Michael Daly
Jun 12, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for your review! We are happy to hear that our team at INFINITI of Flemington has continued to provide you with a friendly atmosphere. We appreciate your business and hope to see you again in the future.

June 08, 2023

My questions were answered Calling into the dealership is a pain in the neck I called in later on Monday and never got a return call More

by AJESPOSITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve who was great
Jun 09, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for the review, AJ. We apologize for the issues you received when trying to call us. We will work with our team to make reaching the dealership more accessible!

Jun 09, 2023 -

AJESPOSITO responded

My questions were never sent to Infinity since it takes too long to get someone on the phone

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