INFINITI of Fort Wayne

issue with key fob checked the problem, checked battery on fob. fixed a recall that we didn't know about. got us into dealership quickly. Nice staff followed up next day checked the problem, checked battery on fob. fixed a recall that we didn't know about. got us into dealership quickly. Nice staff followed up next day. i felt they wanted me to be satisfied thanks More

Thank you Have been a customer of dealership since I bought my 2013. Service staff, especially Herbie, has always been professional and helpful. Nice facility a Have been a customer of dealership since I bought my 2013. Service staff, especially Herbie, has always been professional and helpful. Nice facility and waiting room also. Josh, the service manager, especially helpful and a real pro. More

Theives Garbage company... never had any real issues with my car until taking it there. I pay their WAAAAY overpriced service because I don't trust anyone un Garbage company... never had any real issues with my car until taking it there. I pay their WAAAAY overpriced service because I don't trust anyone unless they really know Infiniti. Huge mistake. After misdiagnosing my car and charging me about 10x the amount for the fix, they made the car worse, only to take it back in and recharge me for the correct fix, but not before they first tried to act like it was my fault that the first fix didn't work.... I WASNT EVEN COMPLAINING, just their knee jerk reaction to their shady dealings on a daily basis. Please take your car to a different service place. More

Professional/Quick They are quick, began working on the vehicle right away. Very professional with suggestions for the vehicle. Love the cookies while waiting. Thank They are quick, began working on the vehicle right away. Very professional with suggestions for the vehicle. Love the cookies while waiting. Thank you for the easy and quick service times. More

Very clean and bright. The customer service was excellent and timely. I had a nail on the side wall of my tire and I needed an oil change. Herbie had to order my tire. When I met Herbie he was very pleasan and timely. I had a nail on the side wall of my tire and I needed an oil change. Herbie had to order my tire. When I met Herbie he was very pleasant and knowledgeable. He even handled the recall issue on my truck. More

Very pleased with the service I had. Everyone was very polite and very helpful. Service was quick. From what I was able to see the dealership was very clean polite and very helpful. Service was quick. From what I was able to see the dealership was very clean More

Excellent Staff and Stellar Vehicles at INFINITI of FW! We highly recommend INFINITI of Fort Wayne! Everyone we talked with during our search for a vehicle was kind, helpful, open, honest, well-educated on We highly recommend INFINITI of Fort Wayne! Everyone we talked with during our search for a vehicle was kind, helpful, open, honest, well-educated on the products, and patient with our repeat visits and endless questions. The sales force was genuinely interested in exploring our needs and investigating with us how different products may match those needs and desires. Never did we feel pressured to buy : the vehicles sell themselves. After we made the decision to welcome a QX50 into our family, Dom in Finance expertly guided us through the process of making our acquisition complete. We applaud Cody, Desmond, Dom, and the whole team for their knowledge and professionalism in helping us acquire the right INFINITI for us! More

Great Experience working with John. Provided information about vehicles we were interested in. Answered all our questions. Very laid back no pressure approach. Love our new vehicle!! about vehicles we were interested in. Answered all our questions. Very laid back no pressure approach. Love our new vehicle!! More

Set up appointment, arrived in time they got me in right away. They where very attentive, kept me up to date on status on my oil change and maintenance. away. They where very attentive, kept me up to date on status on my oil change and maintenance. More

Everything went well, quick and adequate service. The service department received my car before my scheduled appointment and was able to fit me in to get me in and out as soon as possible. service department received my car before my scheduled appointment and was able to fit me in to get me in and out as soon as possible. More