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INFINITI of Grand Rapids
Grand Rapids, MI
287 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 287 reviews
Verified Customer
October 22, 2026
Great service and quality. Been going there for 11 years and never disappointed. Adam underwood is a very good person to deal with Been going there for 11 years and never disappointed. Adam underwood is a very good person to deal with More
by PAUL@PAULMEDAWAR.COM
Employees Worked With
Adam is an amazing communicator
October 20, 2026
Grand Rapids Infiniti dealership I have nothing but praise for them. Over the last months or a year my car has been giving me lots of different headaches. The car is a 2009 but not ready mentally or fi praise for them. Over the last months or a year my car has been giving me lots of different headaches. The car is a 2009 but not ready mentally or financially to replace. The two service gentlemen being.Raiden and Adam were huge and helping with the financial piece that was going to cost a bit of money. I understand Adam came up with an idea that saved me about $1500 and so I’m so very grateful to him and the team. More
by CE1950
Employees Worked With
Raiden Miller and Adam Underwood
October 19, 2026
The service at Infiniti is always nice and friendly and the service people are always honest and tell you what completely wrong with your vehicle the service people are always honest and tell you what completely wrong with your vehicle More
by ACHALL62
Employees Worked With
Most of the time I speak with Adam he’s a great man always honest and upfront with you
October 15, 2026
By far I’ve had the best complete experience at this dealership over any other. By complete i mean all departments, sales, service, parts, greeters. As well as having an excellent atmosphere. dealership over any other. By complete i mean all departments, sales, service, parts, greeters. As well as having an excellent atmosphere. More
by CAMPBELL1571
Employees Worked With
Adam
