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INFINITI of Grand Rapids
Grand Rapids, MI
181 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 181 reviews
May 23, 2026
The customer service representative was outstanding addressing my unexpected battery replacement need. The dealership facilities was clean with excellent accommodation. All of the staff was professiona addressing my unexpected battery replacement need. The dealership facilities was clean with excellent accommodation. All of the staff was professional and friendly. More
by MAN-SAIL
Verified CustomerEmployees Worked With
Adam
May 19, 2026
I always have a great experience at Infiniti of Grand Rapids. The dealership is always immaculate and comfortable if you have to wait, and I have been given a loaner vehicle if the service takes longer. Rapids. The dealership is always immaculate and comfortable if you have to wait, and I have been given a loaner vehicle if the service takes longer. Adam is my usual service advisor, he is always so helpful and is a great communicator. Would recommend to anyone. More
by TLSMLIS
Employees Worked With
Adam Underwood
May 14, 2026
Adam was proactive about reaching out to explain the service that was needed and estimating the cost ahead of time. I appreciate the loaner vehicle too. service that was needed and estimating the cost ahead of time. I appreciate the loaner vehicle too. More
by VANDYKEFAM
Employees Worked With
Adam Underwood
May 12, 2026
The Infiniti dealership in Grand Rapids is very professional and thorough. Ha, our salesman, was attentive and knowledgeable. It was very easy to purchase our QX60. I will definitely tell everyone professional and thorough. Ha, our salesman, was attentive and knowledgeable. It was very easy to purchase our QX60. I will definitely tell everyone I know how awesome this dealership is and how pleasant our experience was in buying our car from there. More
by brdsmb1961
Employees Worked With
Ha
