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INFINITI of Grand Rapids
Grand Rapids, MI
259 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 260 reviews
Verified Customer
September 02, 2026
The customer waiting room is clean, comfortable and has nice amenities. The service staff is well trained and efficient. getting the desired appointment nice is fairly easy. nice amenities. The service staff is well trained and efficient. getting the desired appointment nice is fairly easy. More
by TLCCHEEKS
Employees Worked With
Mr. Carrancho
September 02, 2026
Hands down the most enjoyable car buying experience I have had. For it being my first time purchasing from this dealership, they treated me as if I was a customer of 20+ years. They were extremely friend have had. For it being my first time purchasing from this dealership, they treated me as if I was a customer of 20+ years. They were extremely friendly and listened to all of my requests and needs. They provided me a loaner vehicle while getting my vehicle ready for delivery, and when I came in to sign paperwork it took all of 15 minutes. They have set new expectations for me when it comes to purchasing a new vehicle and I can’t say enough good things about Ha and the entire team I worked with. 10/10 More
by sdavis75
Employees Worked With
Ha, Alec
