I work down the street from Infiniti GR and I am embarrassed that I bought a car there. It was the worst and most irritating sales experience of my life by far. In less than a month, if you expect to pay 3 thousand bucks extra for repairs like a bad brake installation which no other mechanic would find, be treated like absolute garbage (you know "things happen"), and take off work 4 times, then sure management there is great. Unless you have an attorney on staff and mechanic inspect the paperwork and each bolt on the car, I wouldn't trust Ha or Craig or Dave or any papers they show you about safety inspections, and I wouldn't trust these BS social media reviews at 5 stars. The Pfeiffer experience is long gone since I think it's ran by Ohio landlords. Ask yourself... do you want to buy a car where they literally wouldn't even pay for a bolt from the sweet brake job they did because you can't prove it like it's a murder trial. I Pray you have a better time or are just as slick.