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INFINITI of Grand Rapids
Grand Rapids, MI
111 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 111 reviews
Verified Customer
February 19, 2026
Waiting in the waiting room was delightful. Service to my car was quick and thoroughly explain to me after service was complete. I felt very confident in what they provided me. Service to my car was quick and thoroughly explain to me after service was complete. I felt very confident in what they provided me. More
by NANCEL49
Employees Worked With
Adam
February 18, 2026
Excellent service from start to finish. Adam is always very professional, friendly, and helpful. They made the whole process easy any car was ready in a timely fashion. Highly recommend! Adam is always very professional, friendly, and helpful. They made the whole process easy any car was ready in a timely fashion. Highly recommend! More
by VIVIANCAROLINA
Employees Worked With
Adam
February 18, 2026
Adam is the best. Went the extra to work out a plan for fixing what my way overdue oil change has created👏🏻👏🏻👏🏻. The guys even cleaned my winter dirty carpets❤️ Went the extra to work out a plan for fixing what my way overdue oil change has created👏🏻👏🏻👏🏻. The guys even cleaned my winter dirty carpets❤️❤️ More
by POLLARDM
Employees Worked With
Adam underwood
February 16, 2026
Infiniti of Grand Rapids continues to impress us! We bought two cars from IGR this year and in a few years possibly do it again. Ha is amongst the very best sales reps that we have had the pleasure We bought two cars from IGR this year and in a few years possibly do it again. Ha is amongst the very best sales reps that we have had the pleasure to deal with - straightforward, knowledgeable, professional and honest. We can't say enough about this young man. Also, we very much enjoyed our working with Alec in the finance department. He was absolutely a joy to work with in our purchase. Our experience to date is reason to believe we will have a long lasting relationship with IGR. Looking forward to the next time!!! More
by proulxstuff
Employees Worked With
Ha and Alec
