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INFINITI of Grand Rapids
Grand Rapids, MI
259 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 259 reviews
Verified Customer
August 22, 2026
Raiden and his team were excellent. Beautiful waiting area . They kept me informed of their progress and able to solve my issue in an hour. Beautiful waiting area . They kept me informed of their progress and able to solve my issue in an hour. More
by STARONM21
Employees Worked With
Raiden Miller
August 22, 2026
Ha Truong was awesome. He was professional and very helpful every step of the way. He was transparent and never pushy. He made the whole process smooth and easy. Alec was a He was professional and very helpful every step of the way. He was transparent and never pushy. He made the whole process smooth and easy. Alec was also very helpful getting everything wrapped up. Both of these guys were genuine and a pleasure to work with. Come check them out when you need a vehicle! More
by Fred
Employees Worked With
Ha Truong and Alec
August 15, 2026
Outstanding service, from driving into the garage to the delivery of the vehicle. The service representative was professional throughout the entire process. delivery of the vehicle. The service representative was professional throughout the entire process. More
by MICHELLE.MCHALE
Employees Worked With
N/A
August 15, 2026
Adam did a wonderful job communicating and understanding the issues He made sure the vehicle was ready when he promised I would highly recommend him and Infiniti the issues He made sure the vehicle was ready when he promised I would highly recommend him and Infiniti More
by MDENSLOW
Employees Worked With
Adam Underwood
