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INFINITI of Grand Rapids
Grand Rapids, MI
111 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 111 reviews
February 16, 2026
They remember me. Very reliable, they are ready when I arrive. I'm always in and out as promised! When an issue arises, they provide a detailed explanation along with Very reliable, they are ready when I arrive. I'm always in and out as promised! When an issue arises, they provide a detailed explanation along with options on how to resolve the problem best. More
by DOUG.PARTINGTON
Verified CustomerEmployees Worked With
Adam and Geicyomani
February 15, 2026
I've been doing business with this dealership since 2013 when I purchased my first Infiniti JX 35. I traded it in on a QX60 lease in 2023 with Ha Truong's help. I am happy to lease a 2026 QX60, again wit when I purchased my first Infiniti JX 35. I traded it in on a QX60 lease in 2023 with Ha Truong's help. I am happy to lease a 2026 QX60, again with Ha's help. More
by LOIS.RAINERO
Employees Worked With
Ha Truong
February 14, 2026
Very pleasant and friendly people. They will go the extra mile to help you. All you need to do is ask. They might even be a step ahead of you. They will go the extra mile to help you. All you need to do is ask. They might even be a step ahead of you. More
by Jamaica W
Employees Worked With
Ha Truong
February 13, 2026
Adam Underwood at Infiniti Grand Rapids is the best. He is outstanding and exemplifies what it means to be a servant and focused on customer service. He is respectful, honest, always helpful, and profes He is outstanding and exemplifies what it means to be a servant and focused on customer service. He is respectful, honest, always helpful, and professional. I will drive whatever is necessary to have service provided by Infiniti Grand Rapids because of Adam. More
by dejonge01
Employees Worked With
NA
