INFINITI of Hoffman Estates

No pressure, serious dealership I went there kind of late, around 5:30 pm, Saturday. However, still I was welcomed with a smiling face. Walt showed me the car that I was interested, I went there kind of late, around 5:30 pm, Saturday. However, still I was welcomed with a smiling face. Walt showed me the car that I was interested, and we took it for a test ride. We then take a video to send my parents, which are actually my sponsors for my first car. He answered my questions even after the normal business hour has been passed. More

why visit I arrived at the dealership at 11:37 a.m. No one greeted me or said hello can I help you. I looked at 3 vehicles. QX60 , QX50 , and QX70 all three I arrived at the dealership at 11:37 a.m. No one greeted me or said hello can I help you. I looked at 3 vehicles. QX60 , QX50 , and QX70 all three vehicles battery where dead. I was alone. I left the dealership at 12:01 p.m So why ever visit More

buying new car me and my wife loved everything about this dealership we will recommend it to everybody that we know and in the future we will come back and do more b me and my wife loved everything about this dealership we will recommend it to everybody that we know and in the future we will come back and do more business with them More

Purchased a new QX60 Easiest car purchase ever -I will definitely go back to this dealer for my next car. Price was right and everything else was completed promptly. Easiest car purchase ever -I will definitely go back to this dealer for my next car. Price was right and everything else was completed promptly. More

Great experience with my q50 I wanted to thank this dealership, they went above and beyond my asking and took care of me, Malik the new car sales manager did a great job taking ca I wanted to thank this dealership, they went above and beyond my asking and took care of me, Malik the new car sales manager did a great job taking care of my request and I want to thank him personally! Great experience and I got to meet the whole management staff Job well done More

Leasing Infiniti Q50 Overall experience was Great. We are new to Infiniti. Bryce Mulso helped us with Q50 purchase from start to end. He is very patient in answering all o Overall experience was Great. We are new to Infiniti. Bryce Mulso helped us with Q50 purchase from start to end. He is very patient in answering all our questions. He also think from customer standpoint which eased out our buying experience. Exceptional service. Would defiantly recommend. More

Pleasent and easy The manager was reasonable and not pushy. The process for buying a car is mostly daunting and exhausting for me. Even though I was tired at the end of The manager was reasonable and not pushy. The process for buying a car is mostly daunting and exhausting for me. Even though I was tired at the end of things it wasn't due to "fear of better pricing or options" . Negotiations were smooth and I didn't feel like I was being taken advantage of. The manager kept all of the necessary employees 3 hours past close because I got out of work late. Overall it was a pleasent experience and a fair deal. More

Great car buying experience! I bought a pre-owned BMW last month. Chad Blanton was a great salesman, very knowledgeable & professional, not pushy at all. Gen Mgr Rick Ayash made t I bought a pre-owned BMW last month. Chad Blanton was a great salesman, very knowledgeable & professional, not pushy at all. Gen Mgr Rick Ayash made the deal happen and saw to it that Finance Mgr Ryan Martin got me a great finance deal after I added an extended warranty on the car. Two days after buying the car, I had an issue with a small defective part. Rick saw to it that the service department corrected the issue. I set up a time with Service Mgr Dave and brought the car in. Victor Pagan realized the repair would take a bit longer, so he put me in a loaner car for a few hours so I could run errands. A great group of employees! Excellent customer service!!! I was very satisfied!!! More

Great experience at Hoffman Estates Infiniti I have been a customer at Motor Werks, when I made my first purchase of 1997 Infiniti Q45. Joel Gappa was my sales person for the first Infiniti Vehic I have been a customer at Motor Werks, when I made my first purchase of 1997 Infiniti Q45. Joel Gappa was my sales person for the first Infiniti Vehicle and now, for my 4th Infiniti. I just purchased the 2017 Infiniti Q60 Red Sport and was very happy with how everything went from the initial inquiry to the day of the purchase. Joel was in contact with me on the updates, since we needed to wait for the vehicle to go into production. I appreciate the patience in answering the questions and concerns I had during this process. When I purchase another Infiniti, I will be talking to Joel again. More

Honest, Helpful Sales Associate If you go to the MotorWerks Infiniti of Schaumburg, I would recommend that you speak with Irwin. he is laid back and pleasant to deal with. he will If you go to the MotorWerks Infiniti of Schaumburg, I would recommend that you speak with Irwin. he is laid back and pleasant to deal with. he will give you his honest assessment of any vehicle and work with you to get the best deal that he can get for you. More