Who would think spending the day at a car dealership would be pleasant? Well then you have not purchased a car from here!
Joel was beyond informative, nurturing and helpful throughout this process. We never once felt pressured. He walked us through each step and even spent an HOUR with us at the end to make sure we knew all that our car had to offer. I will never buy a car from anywhere or ANYONE else! Customer for life.
"The whole experience of purchasing car at Infiniti of..."
The whole experience of purchasing car at Infiniti of Hoffman Estates was wonderful. We have been client of Motor Werks/ Infiniti of Hoffman Estates for more than 20 years. Since our regular salesman was busy, we dealt directly with manager Geno Cabana. Geno helped me purchased the car that we wanted from another dealer. He was very pleasant and it did not take long before we made a deal.
Normaly I dread dealing with finance people. But I was extremely pleased with Amin Smith the way he handled the all paperwork. He had kept all papers ready and did push to sale anything. We enjoyed talking to him about his and our personal details.
Joel Gappa is our salesman for last thirteen years. He goes out of his way to explain all the details of new car. He is very friendly and pleasant to work with. I can't say enough about this amazing salesman from whom I have bought three cars.
All in all, nice experience with Infiniti of Hoffman Estates for purchase of our fourth new Infiniti.
"Thank your Daniel for making this such an easy and..."
Thank your Daniel for making this such an easy and enjoyable process! Best car experience i ever had . The managers and Daniel worked like Family and Treated us like family through it all ! Thank you !