INFINITI of Hoffman Estates

This was the best car buying experience I've ever had. When I walked into the dealership there were 3 possible makes/models I was still considering and I planned to stop in at least three more dealerships When I walked into the dealership there were 3 possible makes/models I was still considering and I planned to stop in at least three more dealerships. I didn't know if I would buy a new or pre-owned vehicle or if I would buy or lease. Nik was very patient and helpful working through all of the Infiniti options with me. Once I made a decision I told Nik and Chris the time at which I needed to leave the dealership in order to make another committment. Knowing that the time-frame was shorter than any other I've experienced when purchasing a vehicle I suggested that I take delivery a different day so that there was enough time. They insisted that we could get through everything in-time which included getting the vehicle from another dealership. When it came to the financing, I spent significantly less time in Dave's office then with any other buying experience. In the end, I walked out of the dealership 15 minutes before the tight deadline I requested. More

Infiniti of Hoffman Estates, under the dedicated leadership of Chris Conglis, creates a wonderful experience for purchasing and servicing of vehicles. I just purchased my second consecutive M seri leadership of Chris Conglis, creates a wonderful experience for purchasing and servicing of vehicles. I just purchased my second consecutive M series and every part of the transaction was enjoyable. Nik Joshi was very helpful and a wealth of information on setting up my new M series and David Abraham in finance also helped create a terrific experience. Let's do it again! More

I've just purchased my car this Thursday. Christian Hieras was my sales rep. He is very nice and knowledgeable about the vehicles. I appreciate his quality of work and his sincere care about the custo Hieras was my sales rep. He is very nice and knowledgeable about the vehicles. I appreciate his quality of work and his sincere care about the customers. The overall buying experience outstanding. Yes, I would recommend your store to friends & family, and encourage to see Christian H.(if possible). Thank you again for excellent customer service. More

Dorothy helped to make our car buying experience extremely pleasurable. She spent the time with us to explain all the great features of the car we ended up purchasing. We spent the afternoon consi extremely pleasurable. She spent the time with us to explain all the great features of the car we ended up purchasing. We spent the afternoon considering many different vehicles, and she took us for test drives in all; taking the time to explain the features of each car, and helping us with our decision. We ended up purchasing a G37x, and we love it. No pressure, we quickly agreed on a price, and made the decision to purchase. Dorothy spent the rest of the day with us to explain the many features of the car, navigation system, and other things we needed to know. She stayed with us well past closing time to make sure we understood all the features, and to congratulate us on our purchase. Thanks Dorothy! I highly recommend this dealer, and ask for Dorothy! More

When I visited I wasn't sure that I was going to buy a car. Christian who was the new rep who assisted me was not only VERY low pressure, but incredibly knowledgeable and very friendly. At no point did car. Christian who was the new rep who assisted me was not only VERY low pressure, but incredibly knowledgeable and very friendly. At no point did I feel like he would force me to purchase the car, or give me a hard sales line. During the test drive I felt as if he was one of my friends helping me understand the vehicle and giving me his thoughts. He was extremely helpful in reaching out after the purchase to verify if everything was ok and if there was anything that he could do more to assist me. When I realized I didn't have the manual he went even further (again after the sale) and found one and had it mailed off to me. I would strongly recommend anyone to look for Christian Hieras when you go to this dealership. More

We met with Dorothy at the dealership. She was very helpful and friendly and was not pushy at all. We were never rushed by Dorothy or Mike, the manager. She answered all of our questions. We are very h helpful and friendly and was not pushy at all. We were never rushed by Dorothy or Mike, the manager. She answered all of our questions. We are very happy with the service we received at this dealership. We have been treated very well, even after the purchase. We would purchase another vehicle here. More

I was new to Chicago & liked couple of cars that I saw on the internet at this dealer, went to check them out. Nik was patient, helpful in understanding my needs and fulfilled them as he promised. I I saw on the internet at this dealer, went to check them out. Nik was patient, helpful in understanding my needs and fulfilled them as he promised. I also got good rate for my loan. I am satisfied with the car and the complete buying process that went smooth. I would recommend Nik and dealer for any one who is looking to buy a car. I hope this helps you in making a decision. All the Best. Thanks, Paida More

I was new to the whole process of buying a car and Nik was extremely helpful and made the process run smoothly. I told him the aspects I needed in car and he came back the next morning and found exactly was extremely helpful and made the process run smoothly. I told him the aspects I needed in car and he came back the next morning and found exactly what I wanted! Nik was very easy to reach by telephone and email. Also, Nik made sure all of needs were met! More

My husband and I had a very pleasant and professional experience with this dealership. Nik maintained his composure very well during my husband's "bargaining" process. I LOVE my new EX35 and everythin experience with this dealership. Nik maintained his composure very well during my husband's "bargaining" process. I LOVE my new EX35 and everything that Infinity of Hoffman Estates has to offer their customers! I was missing part of my key chain to my remote and Nik was extremely helpful in getting that for me. The whole process from showroom to financing was very enjoyable. I look forward to using them for any issues I might have in the future. More

Nik (Saleman)and Chris (the GM) were a delight to deal with. I appreciated their collective salemanship and they with which they conducted the sale. I ultimately purchased a G37 X. I am really enjoying with. I appreciated their collective salemanship and they with which they conducted the sale. I ultimately purchased a G37 X. I am really enjoying the care and look forward to driving it for several years to come. Jim Blandi More