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INFINITI of Lafayette

Lafayette , LA

Overview
Reviews
4.6
148 Reviews
Call Dealership (877) 342-7898
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6201 Johnston St

Lafayette , LA

70503

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Showing 148 reviews

November 22, 2022

I have used them for the past several years and the staff has always been professional, knowledgeable and very helpful, especially Amanda. More

by dianabwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bourqe
Report | Print
Nov 24, 2022 -

INFINITI of Lafayette responded

Dianabwest, we are glad we could help! Thanks for taking the time to leave us this information about your recent visit. Take care!

Helpful
September 18, 2022

Service is amazing and quick everyone was very helpful explained everything checked and advised only what was needed to be fixed no hassles. More

by bobbyarin
Recommend Dealer
Yes
Employees Worked With
Cassey, Taylor Smith, Nathan Bodin
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Oct 18, 2022 -

INFINITI of Lafayette responded

Bobby, thank you for the 5-star review.

Oct 19, 2022 -

INFINITI of Lafayette responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 08, 2022

My experience at this dealership was amazing and extremely non stressful. My sales associate Taylor Landry made me feel comfortable during the process. She also made me feel confident that she would More

by Debra W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
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Oct 18, 2022 -

INFINITI of Lafayette responded

Debra, thank you for taking the time to write us a review. We are glad Taylor and the team could make your purchase experience enjoyable. Thank you for choosing INFINITI of Lafayette.

Oct 19, 2022 -

INFINITI of Lafayette responded

Hi Debra W! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 30, 2022

This is my go to dealership, great cars and great people. They make certain customers satisfaction is meant More

by BPGID10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luay Alshehabi
Report | Print
Jul 28, 2022 -

INFINITI of Lafayette responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
June 19, 2022

Excellent service from the front to include Cassie and Amanda. Their expertise is what the dealership needs. More

by charlespeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda and Cassie
Report | Print
Jun 28, 2022 -

INFINITI of Lafayette responded

Charles, thank you for taking the time to write us a review. We are glad our team could make your purchase experience enjoyable.

Helpful
May 02, 2022

I highly recommend the Infiniti dealership of Lafayette. The staff is very Knowledgeable and polite More

by Macfoti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Smith
Report | Print
May 04, 2022 -

INFINITI of Lafayette responded

Thank you again for taking the time to let us know how we did. Thank you, and have a fantastic day!

Helpful
April 05, 2022

Thank you to Taylor for her help. It was a great experience , so easy, informative, the intire staff at the dealership was great . Big change from truck to the QX50. The car is comfor More

by Darwinlebouef
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snead
Report | Print
Helpful
February 24, 2022

Have always been very satisfied and pleased with the service and performance of the entire staff. More

by rdd1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Hebert
Report | Print
Feb 26, 2022 -

INFINITI of Lafayette responded

Hi Rdd1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
October 21, 2021

They have the worst service department I have ever had experience with. Absolutely horrible it is a shame how they operate. More

by Vaque04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda
Report | Print
Nov 16, 2021 -

INFINITI of Lafayette responded

Vaque04, we are disappointed to hear that you did not have a more positive experience with us at Infiniti Of Lafayette. Thanks for bringing this matter to our attention.

Helpful 1
August 20, 2021

Bought a QX80/LEMON and they didn't help me. More

by Eric014me
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Nov 16, 2021 -

INFINITI of Lafayette responded

Eric014me, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention.

Helpful
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