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INFINITI of Lafayette

Lafayette , LA

Overview
Reviews
4.6
148 Reviews
Call Dealership (877) 342-7898
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6201 Johnston St

Lafayette , LA

70503

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Showing 148 reviews

December 20, 2023

Excellent dealership. Luay is a great salesman. This is not the first time we deal with him but are always satisfied with the people and dealership More

by BFCJJM53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luay Alshehabi, Jordan Fabre
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Helpful
October 05, 2023

Nice and knowledgeable staff. Great environment. Overall a great experience, highly recommend this dealership. Will buy from them again. More

by NewInfinitiDriver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Lafave
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Helpful
April 04, 2023

It is just hard to find a sales person to help you. We had to come back twice to find help. More

by Dustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Luay Alshehabi
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Apr 06, 2023 -

INFINITI of Lafayette responded

Dustin, we hate to hear you had trouble finding someone to assist you. We are passing this along to our Managers and Sales team. Please let us know if you are still in need of assistance.

Helpful
March 31, 2023

Thank you-we had a very good experience at Lafayette Infinity. I would shop there again. More

by Dkleinpeter40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 04, 2023 -

INFINITI of Lafayette responded

Dkleinpeter40, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lafayette!

Helpful
March 29, 2023

Nice and clean and everyone is friendly. Great customer service overall I loved it alot More

by She she
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Luay Alshehabi
Report | Print
Mar 31, 2023 -

INFINITI of Lafayette responded

She She, we are so happy to read such a great review about Infiniti Of Lafayette! Thank you, and have a fantastic day!

Helpful
February 13, 2023

Bad Attitudes +horrible service= lost revenue for you ;). I used to bring my car to infiniti for all of maintenance needs. Well after moving here, i can assure you that this dealer will never get a dime from More

by Unknown1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Smith, Stephen Tankersley, Aaron Martin, Edwin Greene, Cedric Hebert
Report | Print
Feb 14, 2023 -

INFINITI of Lafayette responded

Unknown1983, we would like to get more information on your visit with our service department. We alwasy strive for excellent customer service and we apologize for any inconvenience during your visit. Our Service Manager would like to reach out to you but we can't look up your visit without a name or VIN number.

Feb 14, 2023 -

Unknown1983 responded

Let’s just leave it at that. You only want to be nosey. I won’t be giving my name or VIN. I already have an appt to get my car issues resolved. Again, it’s lost revenue for you guys!

Helpful
February 01, 2023

Very helpful people and no pushy sales pitches. The car is more than I expected. Hope the service department is run like the rest of the dealership. More

by bpcgrem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luay Alshehabi
Report | Print
Feb 03, 2023 -

INFINITI of Lafayette responded

Bpcgrem, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

Helpful
January 10, 2023

Amazing dealership with outstanding service! They always get the job done! I will continue to do business here without a doubt. More

by mroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bourque
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Jan 12, 2023 -

INFINITI of Lafayette responded

Mroyer, thanks for taking the time to leave a review. We're so happy we were able to help you out!

Helpful
December 21, 2022

Good sales group. Explained car feathers. Spent time needed to help us understand how all the cars options worked. More

by HooverRon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Adams, Luay Alshehabi
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Dec 21, 2022 -

HooverRon responded

Thanks Luay. We love the QX60

Helpful
December 09, 2022

Very professional and knowledgeable staff and excellent service. The people really seems to care about their customers. More

by wjohn1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hebert
Report | Print
Dec 13, 2022 -

INFINITI of Lafayette responded

Hi Wjohn1919, we are very happy to have provided you with such a positive experience!

Helpful
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