INFINITI of Las Vegas

This dealership does not respond to customer inquiries. I have called multiple times for service, parts, and for returning my leased vehicle and the staff just bounces you from place to place to leave voi I have called multiple times for service, parts, and for returning my leased vehicle and the staff just bounces you from place to place to leave voicemails for generic mailboxes of people who do not return your call. I have LOVED my two Infiniti cars that I leased in another state but am going to choose a different luxury car brand based on the poor service quality of the Las Vegas dealership. More

Scheduled maintenance and their Service Dept always takes good care of my car! Repeat customer of 2 Infinity car’s Ken in the service Dept was super nice good care of my car! Repeat customer of 2 Infinity car’s Ken in the service Dept was super nice More

For the price of services charged, it would have been nice to have someone explain what was done to the vehicle instead of just being pointed to the cashier to pay for the bill. nice to have someone explain what was done to the vehicle instead of just being pointed to the cashier to pay for the bill. More

Geoff Conlin was great in helping me with information on my 2014 Infiniti Q50 and was very nice and helpful. I highly recommend him and his service. my 2014 Infiniti Q50 and was very nice and helpful. I highly recommend him and his service. More

Friendly and honest . I appreciate a good customer service and professionalism . I have one more year left with my lease I I looking ahead in leasing my next car at the same dealership service and professionalism . I have one more year left with my lease I I looking ahead in leasing my next car at the same dealership More

I have been going to Park Place Infiniti of Las Vegas for over 5 years. they provide the best customer service and great quality of work. over 5 years. they provide the best customer service and great quality of work. More

Arthur -GSM at Infinity provides a No-pressure, didn't feel rushed. Trustworthy They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or feel rushed. Trustworthy They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or in-person) No games. Final price was exactly as negotiated (no last-minute surprises) Professional and polite salesperson. Outstanding Service Department especially Kevin. More

Slowest body shop I have ever seen. And they keep blaming the tech doing the work, now it’s the insurance company’s fault. Going into 3 weeks for fixing car the tech doing the work, now it’s the insurance company’s fault. Going into 3 weeks for fixing car More

I only take my car to this dealer to be serviced. I am always extremely satisfied, and Kevin is always amazingly helpful. It makes for a satisfying experience. always extremely satisfied, and Kevin is always amazingly helpful. It makes for a satisfying experience. More

I have been to a few Infiniti delerships for service. I have been to a few Infiniti delerships for service. Geoff has been the best service advisor I have delt with. The Las Vegas Team has been more than I have been to a few Infiniti delerships for service. Geoff has been the best service advisor I have delt with. The Las Vegas Team has been more than helpful and always leaving me more than satisfied. Customer service is top notch. More