INFINITI of Lynbrook

Repairing my 2009 vehicle with a dishonest dealership!!!!! In November 2012 I brought my 2009 Infiniti to the service department to repair my radiator. I left the dealership with a ("so-called") new radiator. In November 2012 I brought my 2009 Infiniti to the service department to repair my radiator. I left the dealership with a ("so-called") new radiator. In June 2015, I was driving home from work and my car began over heating. My husband towed my 2009 Infiniti to his friends repair shop. My husbands friend, an experienced mechanic stated, "The is an old radiator...never replaced and you will need a new one." My husband and I were appalled and extremely upset..we couldn't believe within 2 years and 6 months we would have to purchase a brand new radiator. My husband was able to drive the car to Infiniti of Lynbrook. Once the service department completed their diagnostic test, the service department manager contacted my husband and I. He stated,"The radiator needs to be fixed, the last radiator we put in was under warranty, you don't have warranty and will need to pay for the repair." I then contacted the Infiniti complaint head office and spoke to a gentleman who stated, "Well.....you didn't pay for the 1st radiator replacement therefore you will need to pay for this radiator!" Honestly, this dealership is a "rip-off"...... the entire company has proven to be disloyal to their customers!!!!! When I went to pick up my vehicle with my husband, he opened the hood of the car, the radiator hose was not attached, allowing anti-freeze to leak. My husband was annoyed because the service department did not properly reattach the hose. I was happy that my husband was present because I would have simply driven the car with a detached hose, blowing the engine. The service manager and another employee attached the hose and the car was able to start. We researched and found a wonderful repair shop. My car was fixed in one day, with warranty. I recommend you conduct your research before you decide to give Infinti of Lynbrook any money, they are unprofessional, misleading...liars. More

Used car purchase Scott and his team did a great job taking care of me when I recently purchased a 2014 Infiniti from them. They stayed late two nights in a row (as I Scott and his team did a great job taking care of me when I recently purchased a 2014 Infiniti from them. They stayed late two nights in a row (as I was coming in to Lynbrook from the city) to get the deal done. Scott did exactly what he said he would do every step along the way and Tiffany was also very responsive/ helpful during the process. I got a fair deal on the trade-in and I got what I was expecting as far as price on the purchase. Fair transaction. Anthony was also great on the financing piece. More

Easy Buying Experience What a great experience. My salesman Tim Keegan and his used car manager Scott Gallo were so patient and took the time to educate me. I test drove 7 d What a great experience. My salesman Tim Keegan and his used car manager Scott Gallo were so patient and took the time to educate me. I test drove 7 different cars and I got an amazing price on the car I decided on. I would highly recommend anyone to ask to work with Tim and Scott by name. Enjoy the same wonderful feeling of purchasing a car at a deep discount and never feeling pressured at any point. More

Tallis made it happen This was probably the best experience in purchasing my Infinity. Tallis, the sales manager made it happen and worked with me. I totally recommend th This was probably the best experience in purchasing my Infinity. Tallis, the sales manager made it happen and worked with me. I totally recommend them... I drove over an hour to use this dealership and wouldn't go anywhere else!! Very nice employees. More

my best experience purchasing a vehicle. I was shopping around for a family truck and Infiniti of Lynbrook was my 3rd dealership, who offered me the best deal possible. I had the pleasure of I was shopping around for a family truck and Infiniti of Lynbrook was my 3rd dealership, who offered me the best deal possible. I had the pleasure of dealing with the sales manager Tallis. he was very courteous, respectful and patient with me and my wife. he was very honest and candid with us about the whole buying experience. this was my best customer service experience dealing with Tallis because of his professionalism. he really cared about what me and wife wanted to achieve. I did not feel pressured or forced into buying the car. I would definitely recommend family and friends to see the sales team at Infiniti of Lynbrook. thank you guys so much or this great experience. More

Amazing I would recommend this dealership to anyone!!!! Kenneth helped me with everything from the point I walked in to the point I walked out WITH A Q70!!! H I would recommend this dealership to anyone!!!! Kenneth helped me with everything from the point I walked in to the point I walked out WITH A Q70!!! He seriously deserves more then 5 stars!!! Thank u so much Kenneth!! More

MY WONDERFUL EXPERIENCE AT INFINITI OF LYNBROOK! I have visited other dealerships in the past and I felt as though I was being pressured into buying a car or someone was just trying to make a quick s I have visited other dealerships in the past and I felt as though I was being pressured into buying a car or someone was just trying to make a quick sale. At INFINITI OF LYNBROOK I didnt feel that way at all. It was a very friendly atmosphere and my SALES CONSULTANT, TIFFANY HERBERT WAS DYNAMIC!!!! She was very FRIENDLY and PROFESSIONAL and also very HELPFUL in helping me make my choices. I would return to INFINITI OF LYNBROOK for future purchases and would HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE! More

Seamless Process Leasing the Q50 was made quick and easy thanks to a strong, honest and professional team. I had many choices of dealerships I am so glad I went with I Leasing the Q50 was made quick and easy thanks to a strong, honest and professional team. I had many choices of dealerships I am so glad I went with Infiniti of Lynbrook. More

Great Customer Service! Jeri was great from the moment we walked into the showroom! Everyone was very helpful and made the experience go smoothly. Thanks again! We will be su Jeri was great from the moment we walked into the showroom! Everyone was very helpful and made the experience go smoothly. Thanks again! We will be sure to come back to Infiniti of Lynbrook! Thank you to the managers and Jeri! More

Truly exciting Excellent service. As soon as I walked in the door, a sales rep named renoy greeted me & assisted me with finding the right car for me. Excellent service. As soon as I walked in the door, a sales rep named renoy greeted me & assisted me with finding the right car for me. More