INFINITI of Lynnwood

Service work was unexpected - radiator blew on way to work one morning. I had the car towed to this dealer, obviously without the usual appt, and was greeted friendly and sat me to down see what happened work one morning. I had the car towed to this dealer, obviously without the usual appt, and was greeted friendly and sat me to down see what happened and what was needed. They were very prompt and followed thru with what was promised. I just got the car back so can't as yet vouch for the quality of the work but it seems to be running great. Very impressed. And yes, I will go back. More

I brought my Infiniti in for 7500 mile service, and the service staff gave great personalized service. They explained in detail the work that was being performed, and were very accomodating in accepting c service staff gave great personalized service. They explained in detail the work that was being performed, and were very accomodating in accepting competitor's service coupons. They also have a comfortable waiting room with free wi-fi, refreshments, and a large flat panel tv. They were quick to address any concerns I had on my vehicle, and took down the needed information and pictures to get the warranty repair approved. I highly recommend this dealership's service department. More

I hate the entire car buying process but Kuni Eastside made it easy. Late on a Thursday night, I called ahead to let them know I'd be coming by. When I showed up Ken was waiting and had a FX35 ready for made it easy. Late on a Thursday night, I called ahead to let them know I'd be coming by. When I showed up Ken was waiting and had a FX35 ready for a test drive. There was no pressure when I said I'd come back the next day and when I did show up the next day they made it quick and easy to complete the process. Best experience I've had buying a car. More

Bought a used Toyota 4Runner recently from West Side Infiniti. Chris from the dealership called after a couple of days to check how things were going. I mentioned that the SUV was out of alignment and d Infiniti. Chris from the dealership called after a couple of days to check how things were going. I mentioned that the SUV was out of alignment and drifting to the right. Not only did he say that the dealership would fix it at no cost to me, but would also provide a loaner car. That's above and beyond customer service for a used vehicle, in my opinion. More

Expierience with Kuni Westside Infiniti was great. Brought my car in for service and writer and staff were all very pleasant and professional. Car was done when promised and I felt that I was treated Brought my car in for service and writer and staff were all very pleasant and professional. Car was done when promised and I felt that I was treated fairly with the charges. Highly recommend this dealer as I am now a customer for life... More

There was no pressure to buy. Andrew said he would take care of me and that is exactly what he did. I purchased a QX 56, used, at what I believe to be a very good price. In addition, he was more than fair care of me and that is exactly what he did. I purchased a QX 56, used, at what I believe to be a very good price. In addition, he was more than fair with me on my trade. We noticed a couple of items that were not right with the vehicle that we purchased and he stated that he would take care of them- no questions asked. Overall, I would have to say that this was probably one of the best, if not the best experience I have had purchasing a car. Thanks Andrew!!! Mark Hart More

Just got a new G25x from Kuni Westside Infiniti this past weekend and it was a great experience! My wife and I felt their sales staff Ken and Mitch were honest and very fair. Michael, in finance, was very c weekend and it was a great experience! My wife and I felt their sales staff Ken and Mitch were honest and very fair. Michael, in finance, was very clear and made it easy to understand our deal with the paperwork (great price on the maintenance program as well). Just a great overall experience! Car shopping and buying should be this way every time! Oh, the car... great product Infiniti! We thoroughly enjoyed our drive home to Portland, Oregon from Lynnwod, Washington. Thanks, again guys... nothing but good words and feelings from the Will family! George and Tricia Will More

This was my first car buying/dealership experience. I was nervous since I am a young single professional woman. But I did my homework and found the used car I was looking for at Kuni Infinity. I went to the nervous since I am a young single professional woman. But I did my homework and found the used car I was looking for at Kuni Infinity. I went to the dealership pre-approved with an interest rate of 8% from a local Credit Union. When all was said and done Ken & Michael (finance manager)were able to get me approved at 5.74%!!!! They gave me a fantastic trade-in value, which enabled me to stay in the budget I had set. When I showed up to sign the paperwork, the fees were LESS than the proposal I had in my hand!! Total cost was auctually less at the time of signing than it had been previously discussed! Ken was truly wonderful to work with, he never put any pressure on me, answered all my questions, and he always treated me with dignity & respect.The day I planned to pick up the vehicle it was snowing badly. Ken auctually offered to drive the car to me in Kirkland!!!!!! I've never experienced such quality customer service EVER!!!!! More

This was by far our very best car-buying experience ever! The staff is friendly and very low-key. We had all our questions answered; there was never any pressure to buy or make a decision, the negotiations The staff is friendly and very low-key. We had all our questions answered; there was never any pressure to buy or make a decision, the negotiations over price and terms was very clear and fair. Also the "dreaded" financial paperwork part was handled professionally and quickly. We'd recommend Kuni Infiniti to any of our friends! And the best part is we have a gorgeous new car that we are very happy with. Thank you Ken and Mitch! More

Recently my wife & I were looking for a G37- we looked around locally, then gave Kuni Westside Infiniti a call (a bit far from where we live). From the minute they picked up the phone to the minut looked around locally, then gave Kuni Westside Infiniti a call (a bit far from where we live). From the minute they picked up the phone to the minute we drove off the lot, the experience was first class. We worked with Chris, Ken & Michael- all of which were truly the most pleasant, low pressure people I think I've ever purchased a car from. Ken & Chris took the time to show us every feature our car had to offer before we even signed the paperwork. I really liked that they focused on us fully understanding what all the G37 had to offer. We will definitely do business with them in the future & recommend them to anyone! More