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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
399 Reviews

399 Reviews of INFINITI of Lynnwood - Service Center

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October 27, 2023

Joel was great, he greeted me at the door and took me right in. I waited for my car and it was done approx. half hour early. Clean and ready to go. GREAT JOB!! More

by woodyinseattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Joel and our service team to assist you. We are grateful for you and your business! Have a great weekend!

October 24, 2023

Great, friendly service! Scheduling and communication system is easy and efficient. Staff are wonderful to work with! More

by jpcscs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Oct 24, 2023 -

INFINITI of Lynnwood responded

Thank you! We appreciate your kind review and we are grateful for your visit. We are happy that Joel and our team provided a great customer experience for you that was easy and efficient. We will be looking forward to your next visit with our team and thank you for choosing INFINITI of Lynnwood.

October 24, 2023

You all went out of your way to take care of the water problem. And you gave us a loaner when they were clearly in short supply! More

by cefindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
Oct 24, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that you were provided with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 21, 2023

Infiniti of Lynnwood is a great place to take my car for both routine maintenance and repairs. I appreciate how much they go the extra mile to make it as convenient as possible. The staff courtesy and profe More

by kaedee50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Oct 23, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty to our service team! Thank you for your recent visit and for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

October 19, 2023

Joel was outstanding. He provided excellent service regarding the repairs to my vehicle. Super kudos to him. More

by jfholford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 17, 2023

I was given a list of items to replace or repair that were not due. When asked about them I was told they were only recommended. Also told my negative battery cable was loose. My wife who drives this car More

by nwpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Lutz
Oct 18, 2023 -

INFINITI of Lynnwood responded

We are sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 13, 2023

Joel was amazing to work with. The work was done timely and efficiently. Thanks for everything Joel! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 13, 2023

A very professional and fair dealership From sales to service, I would recommend this dealership to anyone! More

by uwdawgfather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

October 13, 2023

Awesome job by the crew! I have nothing but good things to say about the service visit. More

by brianmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Oct 13, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that you were provided with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 11, 2023

Outstanding Service, Was very informative, asked the right questions and updated me through the whole process. More

by qx60driven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Jeanneret
Oct 11, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business and we are happy that your experience with our team was outstanding!

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