Joel White

INFINITI of Lynnwood responded

Thank you for the wonderful feedback! We’re so glad to hear that you found the process smooth and efficient, and that our team provided timely service, fast and accurate feedback, and clear communication. Creating a seamless experience for our customers is very important to us, and we truly appreciate you taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Dorian, for the wonderful 5-star review! We're so glad our team was able to provide you with professional and helpful service before your trip back to Texas. We're especially happy that our technicians identified the need for rear brakes during your oil change and fluid check. Your safety is incredibly important to us, and we're glad we could catch this before you headed through the mountains. We truly appreciate your trust in INFINITI of Lynnwood and wish you a safe journey back to Texas! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your continued trust in INFINITI of Lynnwood and for taking the time to share your experience! We're so glad to hear everything went well and that we were able to take care of your concerns. Your recommendation to friends means a great deal to our team, and we truly appreciate your loyalty. We look forward to welcoming you back for your next visit! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're so glad to hear that your experience was smooth, easy, and thorough, and that our team was helpful and kind throughout your visit. It's great to know you were pleased with the quality of work from our shop as well. We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're glad to hear your periodic maintenance visit was a great experience from start to finish. It's also wonderful to know our team was able to accommodate your request to reschedule—flexibility and convenience are important to us, and we're happy we could make that work for you. We truly appreciate your trust and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your kind 5-star review! We’re thrilled to hear that you love INFINITI of Lynnwood and that our team has consistently taken great care of you and your vehicles. Your continued trust and support mean a lot to us, and we’re grateful for the opportunity to serve you. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you so much for your incredible review and for being such a loyal member of the INFINITI of Lynnwood family! We truly appreciate the time you took to share your experience and are honored by the trust you've placed in us over the years. We're thrilled to hear that Joel and our entire service team have consistently provided the professionalism, honesty, and exceptional care you deserve. It's especially rewarding to know that services like our pickup and delivery, clear communication, and transparent recommendations have made maintaining your vehicle as convenient and stress-free as possible. Your comments about your recent 45,000-mile inspection and our commitment to recommending only the services your vehicle truly needs mean a great deal to us. Building lasting relationships through honesty and outstanding customer care is exactly what we strive for every day. Thank you as well for recommending us to your friends and family. That is one of the highest compliments we can receive. We look forward to continuing to earn your trust and providing you with exceptional service for many years to come. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you, Tyler, for your outstanding review! We're honored to have earned your trust, especially knowing your hesitation about dealership service departments. It's wonderful to hear that our Lynnwood team has consistently provided honest recommendations, quality service, and a customer-first experience. We'll be sure to share your kind words with our service manager and the rest of the team. We truly appreciate your support and look forward to continuing to take great care of you and your vehicle. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for your wonderful review, Juju! We truly appreciate your kind words about our service department. It's great to hear that our team consistently provides timely service, maintains a positive and friendly atmosphere, and takes the time to answer all of your questions. Delivering an exceptional experience to our customers is our top priority, and we're grateful for your continued trust in us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]