The staff are so friendly.
The waiting area is wonderful. I appreciate how thoroughly they explain things.
The waiting area is wonderful. I appreciate how thoroughly they explain things.
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by RKMULLINS
Verified Customer
Verified Customer
Service Price Transparency
Amazing service, thank you for taking such great care of
my car and myself. I really appreciate it.
my car and myself. I really appreciate it.
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by rachel.ajames
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2026 -
INFINITI of Lynnwood responded
Thank you, Rachel, for your wonderful 5-star review! We’re so happy to hear that you received amazing service and that our team took great care of both you and your vehicle. Your kind words mean so much to us, and we truly appreciate you choosing INFINITI of Lynnwood.
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Attentive service and got my new fob in 1 hour.
Very fast service. Great Service rep John Snell
Very fast service. Great Service rep John Snell
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by E4BCREW
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Snell
Sep 16, 2026 -
INFINITI of Lynnwood responded
Thank you for the great review! We’re glad to hear John provided attentive service and was able to get your new key fob taken care of in just one hour. We truly appreciate you recognizing John and our team for providing fast and efficient service.
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
The process is very smooth staff efficient and timely .
feed back is fast and accurate .communication is clear .
feed back is fast and accurate .communication is clear .
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by kmumbi
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
INFINITI of Lynnwood responded
Thank you for the wonderful feedback! We’re so glad to hear that you found the process smooth and efficient, and that our team provided timely service, fast and accurate feedback, and clear communication. Creating a seamless experience for our customers is very important to us, and we truly appreciate you taking the time to share your experience.
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Absolutely professional and helpful.
I brought the car in for an oil change and fluid check before returning to Texas and they discovered that I needed rear brakes. I so appreciated that
I brought the car in for an oil change and fluid check before returning to Texas and they discovered that I needed rear brakes. I so appreciated that because I would be driving through the mountains. Excellent!
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by Dorianolsen
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt (I don't know his last name)
Aug 21, 2026 -
INFINITI of Lynnwood responded
Thank you, Dorian, for the wonderful 5-star review! We're so glad our team was able to provide you with professional and helpful service before your trip back to Texas.
We're especially happy that our technicians identified the need for rear brakes during your oil change and fluid check. Your safety is incredibly important to us, and we're glad we could catch this before you headed through the mountains. We truly appreciate your trust in INFINITI of Lynnwood and wish you a safe journey back to Texas!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Great visit all went well.
Took care of my issues. I would recommend this dealership to friends. I have use them before and job well done.
Took care of my issues. I would recommend this dealership to friends. I have use them before and job well done.
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by SAINTS50000
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
INFINITI of Lynnwood responded
Thank you for your continued trust in INFINITI of Lynnwood and for taking the time to share your experience! We're so glad to hear everything went well and that we were able to take care of your concerns. Your recommendation to friends means a great deal to our team, and we truly appreciate your loyalty. We look forward to welcoming you back for your next visit!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Smooth, easy and thorough process.
Staff always helpful and kind. Shop did great work. Would recommend!
Staff always helpful and kind. Shop did great work. Would recommend!
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by kristilindsay
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt in service
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you for your 5-star review! We're so glad to hear that your experience was smooth, easy, and thorough, and that our team was helpful and kind throughout your visit. It's great to know you were pleased with the quality of work from our shop as well.
We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the future!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Periodic maintenance.
Start to finish, a great experience. Thanks much for your flexibility in accommodating my request to reschedule.
Start to finish, a great experience. Thanks much for your flexibility in accommodating my request to reschedule.
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by VIKRANT.SATHYAKUMAR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dylan
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you for your 5-star review! We're glad to hear your periodic maintenance visit was a great experience from start to finish. It's also wonderful to know our team was able to accommodate your request to reschedule—flexibility and convenience are important to us, and we're happy we could make that work for you.
We truly appreciate your trust and look forward to serving you again in the future!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
I love Infiniti of Lynnwood.
They've always taken great care of me and my vehicles!
They've always taken great care of me and my vehicles!
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by dsane206
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you so much for your kind 5-star review! We’re thrilled to hear that you love INFINITI of Lynnwood and that our team has consistently taken great care of you and your vehicles. Your continued trust and support mean a lot to us, and we’re grateful for the opportunity to serve you.
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service.
**Erica Lin**
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com]
Always Great Service and Always Great People.
I've been bringing my car to Infiniti of Lynnwood for years, and the experience has always been outstanding. I've never had to wait when dropping of
I've been bringing my car to Infiniti of Lynnwood for years, and the experience has always been outstanding. I've never had to wait when dropping off my vehicle, and the customer lounge, snacks, and coffee make the visit even more enjoyable.
I've worked with Joel White over the years, and he has always been positive, professional, and helpful. He consistently makes sure my vehicle is serviced promptly and always takes the time to explain things clearly. He's simply a great person to work with.
I purchased my car here and have continued to have all of my service performed at Infiniti of Lynnwood. The staff is always friendly, and the service is efficient. If a repair or service takes longer than expected, they have even arranged rides home for me.
One thing that continues to amaze me is their level of customer service. For routine oil changes, they've picked up my car from work, completed the service, and returned it to me without me having to do much of anything. That kind of convenience is almost unheard of today.
I've owned many different brands over the years, including Hyundai, Ford, Dodge, Mazda, and others, and I've never experienced service quite like this. I regularly recommend Infiniti of Lynnwood to friends and family because of the quality of both the people and the service.
Most recently, I brought my car in for a routine 45,000-mile inspection. They thoroughly checked all of the systems, told me everything looked great, found no services that were needed at the time, and didn't charge me a dime. How often does that happen?
Like many people, I've had dealership experiences where you expect the phone call saying, "We found several issues, and it's going to cost thousands of dollars." Instead, Infiniti of Lynnwood has consistently been honest and trustworthy. I love my car, and I trust these guys completely with its care.
I could probably write a book about all the positive experiences I've had here—so I'll stop now. Highly recommended!
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by dkelley45
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you so much for your incredible review and for being such a loyal member of the INFINITI of Lynnwood family! We truly appreciate the time you took to share your experience and are honored by the trust you've placed in us over the years.
We're thrilled to hear that Joel and our entire service team have consistently provided the professionalism, honesty, and exceptional care you deserve. It's especially rewarding to know that services like our pickup and delivery, clear communication, and transparent recommendations have made maintaining your vehicle as convenient and stress-free as possible.
Your comments about your recent 45,000-mile inspection and our commitment to recommending only the services your vehicle truly needs mean a great deal to us. Building lasting relationships through honesty and outstanding customer care is exactly what we strive for every day.
Thank you as well for recommending us to your friends and family. That is one of the highest compliments we can receive. We look forward to continuing to earn your trust and providing you with exceptional service for many years to come.
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
**Erica Lin**
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com]
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