Smooth, easy and thorough process.
Staff always helpful and kind. Shop did great work. Would recommend!
Staff always helpful and kind. Shop did great work. Would recommend!
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by kristilindsay
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt in service
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you for your 5-star review! We're so glad to hear that your experience was smooth, easy, and thorough, and that our team was helpful and kind throughout your visit. It's great to know you were pleased with the quality of work from our shop as well.
We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the future!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Periodic maintenance.
Start to finish, a great experience. Thanks much for your flexibility in accommodating my request to reschedule.
Start to finish, a great experience. Thanks much for your flexibility in accommodating my request to reschedule.
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by VIKRANT.SATHYAKUMAR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dylan
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you for your 5-star review! We're glad to hear your periodic maintenance visit was a great experience from start to finish. It's also wonderful to know our team was able to accommodate your request to reschedule—flexibility and convenience are important to us, and we're happy we could make that work for you.
We truly appreciate your trust and look forward to serving you again in the future!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
I love Infiniti of Lynnwood.
They've always taken great care of me and my vehicles!
They've always taken great care of me and my vehicles!
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by dsane206
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you so much for your kind 5-star review! We’re thrilled to hear that you love INFINITI of Lynnwood and that our team has consistently taken great care of you and your vehicles. Your continued trust and support mean a lot to us, and we’re grateful for the opportunity to serve you.
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service.
**Erica Lin**
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com]
Always Great Service and Always Great People.
I've been bringing my car to Infiniti of Lynnwood for years, and the experience has always been outstanding. I've never had to wait when dropping of
I've been bringing my car to Infiniti of Lynnwood for years, and the experience has always been outstanding. I've never had to wait when dropping off my vehicle, and the customer lounge, snacks, and coffee make the visit even more enjoyable.
I've worked with Joel White over the years, and he has always been positive, professional, and helpful. He consistently makes sure my vehicle is serviced promptly and always takes the time to explain things clearly. He's simply a great person to work with.
I purchased my car here and have continued to have all of my service performed at Infiniti of Lynnwood. The staff is always friendly, and the service is efficient. If a repair or service takes longer than expected, they have even arranged rides home for me.
One thing that continues to amaze me is their level of customer service. For routine oil changes, they've picked up my car from work, completed the service, and returned it to me without me having to do much of anything. That kind of convenience is almost unheard of today.
I've owned many different brands over the years, including Hyundai, Ford, Dodge, Mazda, and others, and I've never experienced service quite like this. I regularly recommend Infiniti of Lynnwood to friends and family because of the quality of both the people and the service.
Most recently, I brought my car in for a routine 45,000-mile inspection. They thoroughly checked all of the systems, told me everything looked great, found no services that were needed at the time, and didn't charge me a dime. How often does that happen?
Like many people, I've had dealership experiences where you expect the phone call saying, "We found several issues, and it's going to cost thousands of dollars." Instead, Infiniti of Lynnwood has consistently been honest and trustworthy. I love my car, and I trust these guys completely with its care.
I could probably write a book about all the positive experiences I've had here—so I'll stop now. Highly recommended!
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by dkelley45
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you so much for your incredible review and for being such a loyal member of the INFINITI of Lynnwood family! We truly appreciate the time you took to share your experience and are honored by the trust you've placed in us over the years.
We're thrilled to hear that Joel and our entire service team have consistently provided the professionalism, honesty, and exceptional care you deserve. It's especially rewarding to know that services like our pickup and delivery, clear communication, and transparent recommendations have made maintaining your vehicle as convenient and stress-free as possible.
Your comments about your recent 45,000-mile inspection and our commitment to recommending only the services your vehicle truly needs mean a great deal to us. Building lasting relationships through honesty and outstanding customer care is exactly what we strive for every day.
Thank you as well for recommending us to your friends and family. That is one of the highest compliments we can receive. We look forward to continuing to earn your trust and providing you with exceptional service for many years to come.
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
**Erica Lin**
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com]
This dealership is fantastic.
I do not trust dealerships to work on my vehicles, but Infiniti does a great job. The Lynnwood location is honest and will not jerk you around for un
I do not trust dealerships to work on my vehicles, but Infiniti does a great job. The Lynnwood location is honest and will not jerk you around for unnecessary maintenance or repair items. They are top notch and take care of their customers. Huge plus, they actually answer their phones when you call. The service manager is an absolute pleasure to work with.
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by Tyler.D.Hames
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
INFINITI of Lynnwood responded
Thank you, Tyler, for your outstanding review! We're honored to have earned your trust, especially knowing your hesitation about dealership service departments. It's wonderful to hear that our Lynnwood team has consistently provided honest recommendations, quality service, and a customer-first experience. We'll be sure to share your kind words with our service manager and the rest of the team. We truly appreciate your support and look forward to continuing to take great care of you and your vehicle.
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
**Erica Lin**
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com]
Infiniti of Lynnwood's service department is excellence.
They provide on time service and the team is positive and friendly. They answer all of my questions.
They provide on time service and the team is positive and friendly. They answer all of my questions.
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by juju942
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt
Jun 05, 2026 -
INFINITI of Lynnwood responded
Thank you for your wonderful review, Juju!
We truly appreciate your kind words about our service department. It's great to hear that our team consistently provides timely service, maintains a positive and friendly atmosphere, and takes the time to answer all of your questions. Delivering an exceptional experience to our customers is our top priority, and we're grateful for your continued trust in us.
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com]
The estimate given before the service was 25% less than
the final invoice. Added charges which were not disclosed and just put through during checkout. Eroded the trust for this dealership
the final invoice. Added charges which were not disclosed and just put through during checkout. Eroded the trust for this dealership
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by tarunsonkhya
Verified Customer
Verified Customer
The service center has taken amazing care of my car over
the last 7 years. They're like family. They have gone above and beyond what's expected numerous times. I've had every question I had answered in a ti
the last 7 years. They're like family. They have gone above and beyond what's expected numerous times. I've had every question I had answered in a timely manner. Joel has been amazing every time, sometimes even finding a discount coupon I missed to help offset costs! You can't go wrong with Infinti of Lynnwood service center.
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by mugglemomma14
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
INFINITI of Lynnwood responded
Thank you for your wonderful review and for trusting our service center with your vehicle for the past seven years! It means so much to hear that our team has become like family and has consistently gone above and beyond for you.
We're especially grateful for your kind words about Joel. Whether he's answering questions, helping you navigate service recommendations, or uncovering a coupon that seems to appear by magic, we're thrilled he's made such a positive impact on your experience.
Thank you again for your loyalty and recommendation. We look forward to continuing to provide you with the exceptional service you've come to expect. And as a reminder, you can always pay us a visit to top off your floo powder!
If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
Always helpful and thorough.
They are very professional. The wait room is very clean and good coffee.
They are very professional. The wait room is very clean and good coffee.
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by juju942
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
INFINITI of Lynnwood responded
Thank you so much for the wonderful 5-star review, Juju! We truly appreciate your kind words. Our team works hard to provide helpful, thorough, and professional service, so it means a lot to hear that reflected in your experience. We’re also glad you enjoyed our clean waiting area and coffee while visiting us.
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)
We have a service contract.
Everything was good. Service was done properly. All our questions were answered. Thank you!
Everything was good. Service was done properly. All our questions were answered. Thank you!
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by lgelf221
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
INFINITI of Lynnwood responded
Thank you for your 5-star review! We’re happy to hear everything went smoothly during your visit and that all of your questions were answered. Providing thorough and reliable service is always our goal, and we truly appreciate your trust in us and your service contract coverage. Thank you again for your support!
If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service.
Erica Lin
Client Loyalty Manager
Direct: 425-605-1375
Email: erica@infinitiofbellevue.com
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