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Joel White
214 Reviews
214 Reviews
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214 Reviews of Joel White
May 28, 2026
The service center has taken amazing care of my car over the last 7 years. They're like family. They have gone above and beyond what's expected numerous times. I've had every question I had answered in a ti the last 7 years. They're like family. They have gone above and beyond what's expected numerous times. I've had every question I had answered in a timely manner. Joel has been amazing every time, sometimes even finding a discount coupon I missed to help offset costs! You can't go wrong with Infinti of Lynnwood service center. More
by mugglemomma14
Verified Customer
May 18, 2026
Took my car in because it was making an unusually loud noise and shaking at low speed. They ran a diagnostic and told me 3 things needed to be fixed, adding up to a $15,000 bill. I declined the service. W noise and shaking at low speed. They ran a diagnostic and told me 3 things needed to be fixed, adding up to a $15,000 bill. I declined the service. When I went to pick up my car, all of the warning signals came on. They said it was because they hadn't cleared the codes after running the diagnostic. How could the service technician have forgotten to clear the codes? Someone had to drive the car from the service bay to the parking lot & should definitely have seen all of the warning signals on the dashboard, and should have taken it back to the bay as it clearly wasn't ready. Complete incompetence. More
by jmshively
Other Employees Tagged: Matthew Proffitt
April 25, 2026
Everyone was very helpful and informative. Answered any questions I had as well as answering things I didn’t ask. Answered any questions I had as well as answering things I didn’t ask. More
by plumbob07
Other Employees Tagged: Roger Milan
April 23, 2026
Infiniti of Lynnwood has always been an excellent dealership for me. From purchasing my car to the years of working with the service department. The service department is excellent. I have always had dealership for me. From purchasing my car to the years of working with the service department. The service department is excellent. I have always had excellent service on my car. They let me know about how long the appointment will be and they give me progress updates. My car come back cleaner than when I brought her in. More
by juju942
Other Employees Tagged: Roger Milan
April 02, 2026
great service, great employees. Feel comfortable about work recommendations. Never pushy about work that they say needed Feel comfortable about work recommendations. Never pushy about work that they say needed More
by Hamandnan
Other Employees Tagged: Roger Milan
April 02, 2026
I went in for regular maintenance (oil, filters, etc). I was greeted courteously and my service was handled promptly and professionally. Overall a good experience and I will definitely come back again! I was greeted courteously and my service was handled promptly and professionally. Overall a good experience and I will definitely come back again! More
by careysm
March 31, 2026
Roger was wonderful in scheduling my car for service in short notice, the website was stating the first appointment was not until May. I was able to have the service performed Saturday which was greatly a short notice, the website was stating the first appointment was not until May. I was able to have the service performed Saturday which was greatly appreciated since I was overdue. More
by catherine16
March 19, 2026
Matthew was brilliant! So very helpful, informative. I am VERY PLEASED with everything he did. I appreciate all the work needed on my 109,000 mileage 2001 QX4 Infiniti. So very helpful, informative. I am VERY PLEASED with everything he did. I appreciate all the work needed on my 109,000 mileage 2001 QX4 Infiniti. The only downside is cost for me. But I was greatly impressed with Matthew, his honesty, integrity shone to me. I must weigh cost now regarding service. But I hope you recognize how valuable Matthew is to your company. More
by PSMITH264
Other Employees Tagged: Matthew is the employee with whom I dealt. Did you clone Joel White and name him Matthew, because both are truly exceptional in my eyes.
