Joel White

INFINITI of Lynnwood responded

Thank you, for taking the time to share your wonderful feedback! We’re so glad to hear that you found our staff friendly and our waiting area comfortable. We also appreciate you recognizing our team’s efforts to thoroughly explain everything throughout your visit. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and truly appreciate your business! Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Rachel, for your wonderful 5-star review! We’re so happy to hear that you received amazing service and that our team took great care of both you and your vehicle. Your kind words mean so much to us, and we truly appreciate you choosing INFINITI of Lynnwood. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the great review! We’re glad to hear John provided attentive service and was able to get your new key fob taken care of in just one hour. We truly appreciate you recognizing John and our team for providing fast and efficient service. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the wonderful feedback! We’re so glad to hear that you found the process smooth and efficient, and that our team provided timely service, fast and accurate feedback, and clear communication. Creating a seamless experience for our customers is very important to us, and we truly appreciate you taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Dorian, for the wonderful 5-star review! We're so glad our team was able to provide you with professional and helpful service before your trip back to Texas. We're especially happy that our technicians identified the need for rear brakes during your oil change and fluid check. Your safety is incredibly important to us, and we're glad we could catch this before you headed through the mountains. We truly appreciate your trust in INFINITI of Lynnwood and wish you a safe journey back to Texas! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your continued trust in INFINITI of Lynnwood and for taking the time to share your experience! We're so glad to hear everything went well and that we were able to take care of your concerns. Your recommendation to friends means a great deal to our team, and we truly appreciate your loyalty. We look forward to welcoming you back for your next visit! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're so glad to hear that your experience was smooth, easy, and thorough, and that our team was helpful and kind throughout your visit. It's great to know you were pleased with the quality of work from our shop as well. We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're glad to hear your periodic maintenance visit was a great experience from start to finish. It's also wonderful to know our team was able to accommodate your request to reschedule—flexibility and convenience are important to us, and we're happy we could make that work for you. We truly appreciate your trust and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com