Let me start this off by saying this is the first review I have written so that should tell you how bad this place is. I urge you to stay away from this place or else you will regret it. I came here on my birthday in order to upgrade my G37 to the new Q50 red sport. The sales person who helped me initially I believed to be a nice guy but it turned out I was wrong. The salesman and finance manager set me up for failure. I discussed at great length with the sales person of my reluctance to pay too much for this car because I have a baby on the way and I am looking to buy a home in the near future. We finally reached a deal and because I was in what they call the "pull ahead" program that Infiniti would wave I think 2 or 3 payments and the dealership would pay off the remaining balance and that was fine. Before I signed anything the salesman asked for my keys so he can check the mileage, which he did. I was asked if I had my spare key and the manual because if not I would get charged for both. I told him that I had my spare at home but I wasn't to sure about the manual. He eventually told me "oh don't worry I'll just grab one from another car" . He never once mentioned anything about being over my miles. I assumed that was because I was upgrading my car within the same car family. I get to the finance manager and also tells me whats going to happen with my car and how 3 payments are waived and the dealership covers the rest and he too never once mentions being over miles. 3 months later I get a call from a collections agency saying that I owe a little over $1700 to Infiniti for over mileage. I couldn't believe it because no one mentioned anything about that and here I am getting this call. I understood being over mileage would cost me and I have no problem paying for something that I did, but tell me upfront so that I can take that into consideration and get a car with less features so I can take into account the extra money I have to pay for going over my miles. Instead they stuck me in a car and now I have to pay $1700 dollars for my car that I no longer own. This is horrible business practices and I have told all my friends to Stay away from this place. I have contacted the State Attorney General, as well as several news outlets in hope someone will pick up my story so I can expose their shady business.