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INFINITI of Memphis
Bartlett, TN
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 270 reviews
October 26, 2021
I always get great service at Infiniti of Memphis, but recently they went above and beyond. I blew out a tire and had to have my car towed into the Infiniti Service Center. They were completely booked up recently they went above and beyond. I blew out a tire and had to have my car towed into the Infiniti Service Center. They were completely booked up for that day and the next, but Mike Chalfant told me he’d try and squeeze me in. I thought I might be without a vehicle through the weekend. But sure enough, I got my car back the next day. I highly recommend the Service Department at Infiniti of Memphis. More
by Chuck Rayl
Employees Worked With
Mike Chalfant
August 20, 2021
Infiniti of Memphis has an excellent product, consistently, and the service department seals the whole process! Could not be more pleased with sales woman’s knowledge of car, different styles and consistently, and the service department seals the whole process! Could not be more pleased with sales woman’s knowledge of car, different styles and especially her willingness to help in any way. This is my 5th Infiniti that I’ve purchased from dealership since 1996! The handling of an Infiniti can’t be beat at the price it’s at. Very, very happy with most recent purchase, white exterior with tobacco interior Q50 Signature Series 2021. More
by Arlene S.
Employees Worked With
Briana Fernholz-salesperson, Vira Gonzalez- Infiniti Finance Mgr.
August 17, 2021
I see such a difference with the new ownership. Employees seem very much under pressure and it is very undeserving to them when companies can not even find employees and you came into a company with very har seem very much under pressure and it is very undeserving to them when companies can not even find employees and you came into a company with very hard working employees More
by zphillips101
Employees Worked With
Jody walstrom
August 12, 2021
The facility was very Clean and professional. Jeff wasMy The facility was very Clean and professional. Jeff was My service manager & was really knowledgeable The facility was very Clean and professional. Jeff was My service manager & was really knowledgeable More
by Cieleta.price
Employees Worked With
Jeff Scola
July 31, 2021
I felt such a known brand as infiniti; should have taken ownership of its oversight instead of charging me the customer!!!! Very poor accountability!!! I would greatly appreciate having my money refunded ba ownership of its oversight instead of charging me the customer!!!! Very poor accountability!!! I would greatly appreciate having my money refunded back to me because; as a customer, I had no way of knowing that these issues exist. I was strictly entrusting infiniti personnel. More
by VRichardson
Employees Worked With
Marty Pryor
July 27, 2021
Infiniti of Memphis, Is a dealership that I would rest at ease of purchasing my next vehicle from. Very knowledgeable about my SUV's problems ease of purchasing my next vehicle from. Very knowledgeable about my SUV's problems More
by dawson64
Employees Worked With
Amanda Service Department
July 22, 2021
Very good service. Mike was very helpful. There were also other people in the service area that were very kind and helpful. Thank you for a great experience! other people in the service area that were very kind and helpful. Thank you for a great experience! More
by annesheltonclark
Employees Worked With
Mike
