INFINITI of Mobile

Great service Dept Kristi has been amazing!! She's been very patient, helpful, and understanding. Very sweet staff in the service department. She listened to my needs an Kristi has been amazing!! She's been very patient, helpful, and understanding. Very sweet staff in the service department. She listened to my needs and addressed them quickly. More

Great Experience Everyone was really nice and helpful. Very fast service. Also loved that they were playing Christian music. Great experience. I would highly recommend Everyone was really nice and helpful. Very fast service. Also loved that they were playing Christian music. Great experience. I would highly recommend this dealership to anyone. More

"Excellent, Professional, Experience. Love My New INFINITI" Superb experience! Our Sales Consultant Mr. Sim Pettway Jr was exceptional! He was very professional, kind and knowledgeable. When my husband and I en Superb experience! Our Sales Consultant Mr. Sim Pettway Jr was exceptional! He was very professional, kind and knowledgeable. When my husband and I entered the doors of INFINITI of Mobile we were warmly greeted by the Sales Manager Mr. David Lammons. We were very pleased with all of the associates that we came in contact with. Mr. Pettway made it very comfortable for us as he assisted us with figuring out which vehicle would be best suitable for us. After we made the decision to purchase our IFINITI, the Finance Manager Mr. Clarence Mullins made the paperwork effortless. Before we left the dealership our Sales Consultant Mr. Sim Pettway stayed afterwards to give us more details about our newly purchased INFINIT. Since our purchase we have received a pleasant courtesy call form Mr Pettway. Very Impressive. Thank you Mr. Sim Pettway Jr. for your assistance. VT. More

Purchase Our experience with Brandon Catchot was exceptional! The entire process was flawless. The dealership sent a driver from Mobile to Pensacola with the p Our experience with Brandon Catchot was exceptional! The entire process was flawless. The dealership sent a driver from Mobile to Pensacola with the paperwork to sign and the following day my BEAUTIFUL INFINITY was delivered! Easiest car I’ve ever purchased. Thank you for the professional, courteous service! Impressed! Kimberlee More

Great Car Buying Experience Doug did an Excellent Job figuring out exactly what we wanted within our budget. Thanks for making our purchase a quick and painless process. We will Doug did an Excellent Job figuring out exactly what we wanted within our budget. Thanks for making our purchase a quick and painless process. We will be back!!! More

Very friendly and helpful Best Infiniti dealership in the south! Drove over from the coast worth the drive. Mr.McVay was very helpful and made our buying experience very easy Best Infiniti dealership in the south! Drove over from the coast worth the drive. Mr.McVay was very helpful and made our buying experience very easy and pleasant. More

Recent purchase I felt more like family than a customer. Thanks Sean, Mike, Devin, and Pam. Love our new car. They gave me top dollar for my trade in. Easy to deal wi I felt more like family than a customer. Thanks Sean, Mike, Devin, and Pam. Love our new car. They gave me top dollar for my trade in. Easy to deal with.. This is my 3rd Infinity and I wouldn’t purchase it from anybody else. Go visit Joe Bullard Infinity and you will be glad you did. More

First Experience With Infiniti Sim Pettway and the rest of the Mobile Infiniti staff were excellent! Mr. Pettway was very knowledgeable, patient, and eager to assist. The entire sta Sim Pettway and the rest of the Mobile Infiniti staff were excellent! Mr. Pettway was very knowledgeable, patient, and eager to assist. The entire staff were exceptional with their customer service. Our experience was memorable and we plan to spread the word! More

Immpecable service Had to drive my QX56 over from Pensacola for a recall. They provided me with a brand new QX60 as a loaner, for about a week. This was very convenient Had to drive my QX56 over from Pensacola for a recall. They provided me with a brand new QX60 as a loaner, for about a week. This was very convenient and unexpected. The dealers in Pensacola would not give you a loaner. Victoria set up the appointment and followed up. She was so very professional and made you feel like family. Krissy was my service rep and, buddy, did she know her stuff. I complained about a bad alternator (new battery) and she knew exactly what was causing the alt to not charge the battery. Minimal fix! They were wonderful, intelligent and treated me better than my wives and 14 kids :) Seriously, they were just awesome. Highly recommend! More

A Good Attitude will take you further then your apptitude We were assigned a wonderful sales rep by the name of Ms. Chan. She was extremely polite and very understanding to our needs and wants as her customer We were assigned a wonderful sales rep by the name of Ms. Chan. She was extremely polite and very understanding to our needs and wants as her customers. Unfortunately, between the Napleton Infiniti in Tallahassee and this Mobile Infiniti dealership there is a trend on the up keep of their used cars. The car we looked at was a 2013 M37, 37773 miles, roughly 4 years old. The condition and cleanliness of this vehicle was completely unacceptable for a big name like Infiniti. The car we were trading in was a 2003 Infiniti G35 and my 13 year old car had less cosmetic damage than the 2013 we were looking at. When brought up to Ms. Chan, she was very understanding and brought it up with her sales manager's who's name is David Lammons. When the issues were brought up to Mr. David, he condescendingly questioned our concerns of the damage and proceeded to tell my husband that he can take off the certified pre-owned in place of getting the damage fixed...which made absolutely no sense... Mr.David's attitude towards our concerns completely turned us off from the whole sale and we left unhappy. However, we were blessed enough to find the same exact 2013 M37 with 14,000 miles, same price, brand spanking like new clean, no damage in Atlanta at a BMW dealership who's whole team was professional and polite. So Mr. David's attitude was a blessing for us because we were able to keep looking and found the same car but newer and in way better condition at not only another dealership but a BMW dealership. So thank you Mr. David :-) We feel bad for Ms Chan because she missed out on her sale that day because of her manager's lack of concern for customer satisfaction. But at the end of the day we got a better car else where. More