Infiniti of Naperville- Service Center
Naperville, IL
144 Reviews of Infiniti of Naperville- Service Center
Everything is great. I would like to see a slightly lower price for service, but not by sacrificing quality of service. Very good dealership!! 1234567890123456789012345678901234567890123456789012 lower price for service, but not by sacrificing quality of service. Very good dealership!! 12345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890 More
Overall, every experience I have had at the dealership has been wonderful. pecifically, this time I had my car in for a 15 month check-up. Doug was great and had me out at the time he told me. while waiti has been wonderful. pecifically, this time I had my car in for a 15 month check-up. Doug was great and had me out at the time he told me. while waiting for my car, getting on the internet to do my work email is just another bonus. Everyone who works at Infiniti of Lisle has the customer in mind. More
This is the 4th new Infiniti that I have purchased from this dealer. One of the main reasons I stay with Infiniti of Lisle is their outstanding Service department and the friendliness of both their Sales a this dealer. One of the main reasons I stay with Infiniti of Lisle is their outstanding Service department and the friendliness of both their Sales and servive personnel. and their Manager. Everyone there has always strived to satisfy the customer and deliver excellent customer service. Today I had scheduled servive done on the M35x, and Doug Cameron once again went out of his way to provide us a pleasant and great service experience. More
I have given that above mentioned rating because I love the service that is provided at the Infinit of Lisle dealership. The service staff is very knowledgeable in the product/services that they sell. Th the service that is provided at the Infinit of Lisle dealership. The service staff is very knowledgeable in the product/services that they sell. They are willing to go the extra mile and explain what type of service will be performed and let you make the decision. They are willing to make that extra call and advise you that this is what we did so far, we have these parts on order and should have them hear tomorrow and by any chance is there anything else that you might have remembered that needed to be serviced that you might have forgotten to tell me. More
The staff at Infiniti of Lisle was a great help when I came into the Dealership. They were extremely friendly and helpful with my service. I came into the dealership because I had a problem with my 2006 F came into the Dealership. They were extremely friendly and helpful with my service. I came into the dealership because I had a problem with my 2006 FX 45. The driver's seat was broken and in terrible condition. Mr.Corey Robinson replaced the driver's seat cushion and replaced the welt molding with no additional charge. His help was greatly appreciated. The individuals that work at the Lisle Infiniti dealership are very professional and I will continue comming to this location for the rest of my life. Thank you for all your help! More
Christian has demonstrated the reason why I continue to come back to Ifiniti of Lisle for service. His knowledge is very good, great attitude and I would highly recommend this dealership to my friends and come back to Ifiniti of Lisle for service. His knowledge is very good, great attitude and I would highly recommend this dealership to my friends and colleagues. I would hope that in the future the porters deliver a clean car after service. The only concern I have is that they do not clean up after the mechanics. Even though the exterior is clean the interior has been very dirty with finger print and foot print marks in the areas worked on. Other than that, Christian and Jayson are fantastic. More
Was in town from St. Louis to visit and had a flat tire on the way up. I needed to get a full size tire on my car before the return trip. I brought my car in on a Saturday morning, where I was sure it wa on the way up. I needed to get a full size tire on my car before the return trip. I brought my car in on a Saturday morning, where I was sure it was busy. I explained the situation and Corey and his team assured me they had a tire that was comprable to what was already on my car and they could get it done quickly. On a Saturday morning, without and appointment, they had my car ready to go in 45 minutes. But the true service came after that. I have a tire warranty for my car that I purchased when it was new. They gave me all the information I would need in order to fulfill the requirements to get reimbursed. It was clear that have had to deal with the situation before because they gave me all the required information as well as the actual tire back since they knew that would be required for reimbursement. After a flat tire out of town on a Friday night, I was unsure what my options were. Corey and his team at Infiniti of Lisle made the situation the best it could be and additionally, gave me the best chance of getting reimbursed for the damage. More
We have an older QX4 and every time we have service done, Doug has been outstanding. He has kept us informed on a daily basis on what is happening, what is needed and what we should keep an eye out for down Doug has been outstanding. He has kept us informed on a daily basis on what is happening, what is needed and what we should keep an eye out for down the road. I would highly recommend Infinity of Lisle, not only for the automobiles themselves, but for the great service you get when your car needs servicing. More
Christian Lafferty has provided a consistently good service experience each time my vehicle has required service. In addition, Christian will invest time in judging both service timing and is able to service experience each time my vehicle has required service. In addition, Christian will invest time in judging both service timing and is able to prioritize service elements emphasizing safety and best use of my expenditure. Likely I will pursue purchase of another Infiniti in the next year or two, in large part due to the service experience exhibited by Christian. More
I own a G35, and I have been bringing my vehicle for service to Infiniti of Lisle for about the past 2 years. I have always been pleased with the quality of work, and my car gets taken care of in a time service to Infiniti of Lisle for about the past 2 years. I have always been pleased with the quality of work, and my car gets taken care of in a timely manner. Christian Lafferty, the service consultant I worked with, was also very pleasant and always made sure to keep me up to speed about what was happening with my car. Whether I'm just in there for an oil change, or for a more complex issue, Christian has proven to be quite knowledgable when it comes to vehicles. I would definitely recommend the service department to other Infiniti owners! More