Infiniti of Naperville- Service Center

Great dealership My sales guy mike even made a point of finding me to see how things were going. Awesome service. Everyone has been great. Highly recommended My sales guy mike even made a point of finding me to see how things were going. Awesome service. Everyone has been great. Highly recommended More

The Best Servicr in all of North Am. Led by Hiilary Owens! This Hillary is the real deal! Hillary Owens for President! She does it all! Incredible customer service-departmental management-hands on solutions! This Hillary is the real deal! Hillary Owens for President! She does it all! Incredible customer service-departmental management-hands on solutions! Thank You Hillary for always helping ALL your clients. Your department is the best in all of North America. Antwan is just as great! He makes sure the experience is perfect ALWAYS. Mike Korallud is flat out the best I have ever seen at his post. I wish I had his business characteristics. More

Service Dept Excellence My experience has been great during every interaction I have with the service center. The staff is very knowledgeable and professional, especially Ant My experience has been great during every interaction I have with the service center. The staff is very knowledgeable and professional, especially Antwan who goes out of his way to help in every way possible. More

Great Purchase Came in to get my second Infiniit for my wife and it was quick and painless. Doug, Dallas and Jon did a great job. Would recommend them to anyone. Came in to get my second Infiniit for my wife and it was quick and painless. Doug, Dallas and Jon did a great job. Would recommend them to anyone. More

Service Doug Cameron is an awesome person. He always explains what needs to get done on the vehicle and how much it would cost before starting the job. We hav Doug Cameron is an awesome person. He always explains what needs to get done on the vehicle and how much it would cost before starting the job. We have been coming to the dealership for the last 9 1/2 years and always had great experience. More

excellent service I had a professional attention from all of this persons. the service on my 2013 g37x and the new purchased 2008 Acura also the online service. I had a professional attention from all of this persons. the service on my 2013 g37x and the new purchased 2008 Acura also the online service. More

Poor response to requests Brought my car in at 7:00 AM for 75000 service check. Told them there was no hurry and that I would pick it up in the afternoon. Also asked them to ch Brought my car in at 7:00 AM for 75000 service check. Told them there was no hurry and that I would pick it up in the afternoon. Also asked them to check the car and give me a figure of how much I could get for resale. Called at 3:30 PM. They said it wasn't done. Later I was called and said it would be ready by 6:00 PM. When I finally did get the car there was no estimate for value of the car. It was mentioned when I brought the car in that I had not had it serviced at their dealership for several years. This kind of service is the reason More

Great experience John Schultz was great to work with! By far the fastest and easiest car buying experience we have had. Would come here again would recommend to all b John Schultz was great to work with! By far the fastest and easiest car buying experience we have had. Would come here again would recommend to all buyers. More

great service resolving a warranty issue I had an issue with the clear bra that I put on thru the dealership. I noticed, what appeared to me was the clear bra peeling and right away i was in I had an issue with the clear bra that I put on thru the dealership. I noticed, what appeared to me was the clear bra peeling and right away i was in communication with Mike Swanson (delivery specialist). he had me take some pic which was sent to their clear bra rep, Sara. He said based on the pics it would be covered at no cost. I brought it in today and the clear bra tech said they wouldn't cover it because I had to of hit something. I spoke with Joe Limjuco (finance mgr) and explained the situation. he made a call and he resolved the issue. Joe and Mike were awesome on resolving this issue in not time. that's the service you'll expect from Infiniti of Naperville. More

Great dealership and people I purchased a car from here in June of 2015. The car buying experience was great. Everyone was very friendly, knowledgeable, and helpful. My husband d I purchased a car from here in June of 2015. The car buying experience was great. Everyone was very friendly, knowledgeable, and helpful. My husband drives a ton of miles to work everyday so the car already needed some recommended maintenance by August. A few issues also came up on the car (nothing having to do with purchasing a bad car or the dealership, just because my husband drives it to the ground!) but every time we bring this car in for service everyone is so helpful - it is always a great experience. Hilary has helped me multiple times and she has been great, I cannot say enough good things about her! This place has great customer service. I'm happy we purchased a car from here. More