INFINITI of Nashua

In a class above the rest I am not a frequent car buyer. I have had the same car for quite some time, and was comfortable with it. After I had gotten over the dread of car sh I am not a frequent car buyer. I have had the same car for quite some time, and was comfortable with it. After I had gotten over the dread of car shopping, I decided it was time to upgrade to a newer, used car and am very happy I ended up in the good hands of Inifiniti of Nashua. I had originally gone to Tulley of Manchester. They had a vehicle I was interested in, however, emails and phone calls went unanswered until I finally received a introductory response. Then...nothing but an email stating to "just come in" even though I was asking basic questions about a vehicle that any salesman should have been able to answer. Like you, I wanted a few things clear about the product before taking time off of work to stop in. Then, I was looking online, and I found an Infiniti that I really liked. I called, and their Sales Manager Matt Burroughs was there right away to answer my questions about what cars they had in stock, made recommendations that weren't upsells, and basically just sounded like he was very knowledgable about cars in addition to being personable. I came in, settled on a couple test drives, and ended up finding the perfect vehicle after taking my time. Their staff was incredibly professional and well established yet everyone got along, just a very comfortable atmosphere. Matt introduced me to Hugh who took me on one of the test drives, and at the same time, gave me a crash course on the nuances of Infiniti I was purchasing, which was very appreciative and helpful (it snowed heavily the very next day, and I had gotten stuck in 8 inches of powder. Although the car has awd and variable traction control, he had showed me how to turn off the VTC less than 24 hours before hand. Without that little piece of info that he knew was important, I probably wouldn't have seen the small button and ended up spinning my tires until all I had left was a set of baloney skins for tires) Their finance manager Chris gave me no reason to put up a defense in the finance office. Again, very knowledgable, and provided me with guidance instead of sales tactics or pushing excessive warranties. Everything was exactly as it should have been and the only thing better than the service, was the price. I would recommend Infiniti of Nashua to my mother. The confidence in their brand, their product knowledge and just good hiring practices make them the best dealership that I have ever dealt with. They're a winning team and I will absolutely be purchasing again from them in the future. More

The team is very friendly and personable. I felt very comfortable talking to the salesmen. This was a mn pressure sales environment. Everything was upfront, true and honest. comfortable talking to the salesmen. This was a mn pressure sales environment. Everything was upfront, true and honest. More

I bought a used 2011 G37X back in April 2013, it had a couple of defects but overall the car is awesome. Matt Burroughs was absolutely wonderful and Russell Smith. Great place to do business. Just recent couple of defects but overall the car is awesome. Matt Burroughs was absolutely wonderful and Russell Smith. Great place to do business. Just recently I notice the door handles on the passengers side look like the paint was wearing so I called them up and they told me to bring the car in so they can look at it. So i did and they gave me a loaner and said the would get back to me that day. I was hoping that it would be covered under my warranty but when the service dept. called me back they said that it was not covered. I was so upset because it looked like xxxx and the paint should not wear off after only two years old. So they told me to talk to the manager and see what they can do, so I did, I talked to Joe Gindi, first he told me that there was nothing they could do, but then he called me back and said that they would fix it for me, I was so happy, I would definitely recommend them and do business with Infinity of Nashua again. Thank you so much Joe, Matt & Russ. Mandy G. More

I purchased a used 2008 QX56 from Infiniti of Nashua after finding it online. The vehicle was everything they said it was and they went the extra mile to pick me up at the airport to bring me back to g after finding it online. The vehicle was everything they said it was and they went the extra mile to pick me up at the airport to bring me back to get it. Both Eric and Matt were very helpful in giving me the details and photos about the vehicle so I felt very comfortable working with them from out of state. Best part. I purchased a used Infiniti from a Infiniti dealer. This way they will be sure that they know EVERYTHING about the vehicle you are purchasing. I had some others out there that were similar to this but they were from used car lots. Knowing that I was going to have to fly to get the vehicle, I felt much more comfortable going to Infiniti of Nashua instead of some used car lot somewhere. Buying from a used car lot near your home is fine but buying used out of state with just pictures requires a dealer of that vehicle. More

My experience with this dealership was a pleasure from the beginning. I was able to look at the cars on the lot and then Mark came over to answer any questions I needed answered. He was very knowledgeable the beginning. I was able to look at the cars on the lot and then Mark came over to answer any questions I needed answered. He was very knowledgeable and attentive to what I was looking to purchase. He was not pushy and talked to me about the car. I appreciated being the focus of his attention. The car we purchased was going to be mine so his talking to me and not my husband made all the difference. He took into consideration what I needed in a vehicle and you could tell he loved selling the Infiniti brand. He gave me a lot of information on the car and helped me see that this was the on for me. I can not have been more pleased. Each step in the buying process was made simple and seemingly effortless. The business manager, Chris Taillon, was also so professional and found us a loan we could work into our budget. He covered all extras we may need and left the decision up to us. His hard work was a appreciated by my husband and I. He was very friendly and put us at ease. His attitude was one of informing us without being overly pushy. I will definitely recommend this dealership and especially Mark Pournaras to all my friends. We are already looking to the future and hoping these two outstanding men will help us with future Infiniti purchases. More

To start off, I went to this dealership with a general idea of what I was looking for. I walked in the door and was promptly greeted by Matt Burroughs who was eager to help me find the Infiniti I was hopi idea of what I was looking for. I walked in the door and was promptly greeted by Matt Burroughs who was eager to help me find the Infiniti I was hoping for. Matt set me up with one of their sales people by the name of Eric Cole who was quite enthusiastic and knowledgeable about Infiniti and all of the new technologies these vehicles have. I had been car shopping for quite some time and the way Eric went about things, there was a real no pressure atmosphere to the whole process, from the test drive to getting the paperwork done. This dealership is definitely worth a trip to. Great location, great vehicles, and great people. A+ More

First contact was with Joe Gindi on the phone concerning First contact was with Joe Gindi on the phone concerning the new Q50 as this was one of the car's I was looking at Ford and Buick was th First contact was with Joe Gindi on the phone concerning the new Q50 as this was one of the car's I was looking at Ford and Buick was the other's, lots of question's all about the feature's overall Joe took the time and hour or so to explain everything that I had asked about in detail. Was very pleased with my experience usually dealership salesmen want you to come in and your phone number and all that so they can get their hook's in you.Joe was very helpful no PRESSURE a BIG PLUS in shopping for a car , my visit to the dealership was great!! ALL QUESTION'S answered or looked up for the answer! NO PRESSURE to BUY when you are finished looking around if you want a test drive or have any further question's call me I'd be happy to help! That pretty much sold me on this dealership to purchase my new car. Tom O'Malley handled my test drive's couple different Q50 to choose from VERY VERY!! IMPRESSED!! with the Q59S Hybrid the car I purchased Tom was great during the test drive's about feature's of the car and taking care of all the paperwork . Jeff Garden next man in the process and the scary part financing the new car, Jeff gets a FIVE STAR RATING on this worked with me on price and a monthly payment I could live with and took care of all the paperwork. THANKS!! I would HIGHLY RECOMMEND!! Infiniti of Nashua for a FAIR! and PAINLESS experience !! More

Mark Pournaras was very professional as well personable. He spent hours with us from the first meeting introduction, to the lease signing, to the final explanation of the ins & outs of how our JX35 works. He spent hours with us from the first meeting introduction, to the lease signing, to the final explanation of the ins & outs of how our JX35 works. Everyone we met during our first leasing experience was great. We were worried about negotiating, low-balling, etc. from all the horror stories we had heard about, but we didn't have to deal with any of that crap from this dealership. We would definitely recommend this dealership to anyone and would gladly come back again. More

Mark Pournaras is the best car salesman I have dealt with!! We live in Connecticut and found our vehicle online. Mark took the time out to make a 20-minute video of the car from top to bottom to ensure with!! We live in Connecticut and found our vehicle online. Mark took the time out to make a 20-minute video of the car from top to bottom to ensure that we knew exactly what features and issues (which there were none) the vehicle had before we would consider making the 3-hour trip up to test drive the car. He did this on his own, and wasn't an initial request of mine. He is honest through and through, definitely cares about his customers, and is not out to just sell you anything! He takes pride in his career, and it is evident from the moment you talk to him. Definitely go see Mark if your are looking for a new or used car. You won't be disappointed! More

Great, friendly service from sales to management! No one made me feel uncomfortable or pressured. Very laid back car buying experience. In addition my salesman Mark, Chris the financial manager was also ver made me feel uncomfortable or pressured. Very laid back car buying experience. In addition my salesman Mark, Chris the financial manager was also very friendly and worked hard to get us where I needed to be. More