INFINITI of Nashua

Good experience. Helpful staff. Made buying experience easy. Everyone we dealt with was very professional Helpful staff. Made buying experience easy. Everyone we dealt with was very professional More

⭐⭐⭐⭐⭐ Juan provided excellent customer service throughout the process. He was professional, patient, responsive, and willing to work with me to reach an agreement. He made the experience smooth an throughout the process. He was professional, patient, responsive, and willing to work with me to reach an agreement. He made the experience smooth and pleasant. I truly appreciate his effort and would highly recommend him! More

Anthony of Nashua provided great service, met me on my price and followed through every step of the process without pressure. price and followed through every step of the process without pressure. More

Such excellent service. Very welcoming team, extremely helpful and friendly. Super accommodating for all customers! Very welcoming team, extremely helpful and friendly. Super accommodating for all customers! More

Very professional, took time to explain options. I put him thru the ringer and he was great! I put him thru the ringer and he was great! More

Mr. Juan Mejia is very great and helpful. Just wanted to say thank you for going extra help and care. Best customer service !! say thank you for going extra help and care. Best customer service !! More

Bought a new car from Infiniti of Nashua they made it a real easy and quick process for me I worked with Riley there he answered all my questions and provided amazing service real easy and quick process for me I worked with Riley there he answered all my questions and provided amazing service More

BUYER BEWARE! On 8/29/2026, I spent approximately eight hours at Infiniti of Nashua attempting to purchase a new vehicle. During that time, I experienced signi On 8/29/2026, I spent approximately eight hours at Infiniti of Nashua attempting to purchase a new vehicle. During that time, I experienced significant sales pressure, repeated sales tactics, and multiple attempts to add financial products and charges that I believed were inappropriate or incorrect. I became so frustrated that I was prepared to leave, but after continued pressure, I ultimately agreed to purchase the vehicle at the dealership’s full asking price. After extensive negotiations, we reached an agreement. I signed the purchase paperwork, financing was arranged, and the dealership obtained bank approval. At that point, I reasonably believed the transaction was complete and that I was purchasing the specific vehicle we had agreed upon. The dealership then brought a vehicle around for me to take delivery. Upon inspecting it, I immediately realized it was NOT the vehicle I had agreed to purchase. When I brought this to their attention, the dealership acknowledged that the wrong vehicle had been provided and described it as an honest mistake. However, instead of correcting the mistake and honoring the agreement, I was told that the vehicle I had actually agreed to purchase was more expensive. I was essentially given the choice of paying additional money for the correct vehicle or accepting a different vehicle that was merely similar. This was extremely upsetting and felt like a bait-and-switch situation. I had spent eight hours at the dealership, endured considerable pressure to complete the transaction, signed the necessary documents, and obtained financing approval. It was only at the point of delivery that I discovered I was being given a different vehicle and that correcting the dealership’s mistake would require me to pay more. I understand that genuine mistakes can occur. My concern is how the dealership handled the mistake once it was identified. Rather than taking responsibility and honoring the agreement, I was told I would have to pay additional money. BUYER BEWARE OF THIS DEALERSHIP AND THEIR SLIMY UNETHICAL PRACTICES. Date of service: 8/29/26 Vehicle agreed upon 2027 QX60 Sport Dealership: Infiniti of Nashua Address: 11 Marmon Drive Nashua, NH 03060 Salesperson, Juan Mejia Sales manager, Rick Legault More

First and foremost, the people at this dealership go above and beyond to make sure you are heard and considered in what you’re looking to get into and do when choosing a vehicle that suits your needs. R above and beyond to make sure you are heard and considered in what you’re looking to get into and do when choosing a vehicle that suits your needs. Riley has provided me with the best service as a sales consultant! He was very helpful and knowledgeable. He respected me every step of the way in the process of financing on the vehicle I wanted. I would most definitely come back to get another car or refer my friends and family to this place in the future! 5 stars all around! Thank you Riley and team! More

Kristin and her team over here at infiniti of Nashua are wonderful to work with! She’s just great at helping the customer out and in a timely manner. Great customer service here, I’d highly recommend going wonderful to work with! She’s just great at helping the customer out and in a timely manner. Great customer service here, I’d highly recommend going to Kristin to be your service advisor. More