INFINITI of Nashua

Markos was incredibly helpful. I had called checking the availability of the car the day before, and he offered to make a video of the interior of the car (I had previously journeyed to view a few cars with availability of the car the day before, and he offered to make a video of the interior of the car (I had previously journeyed to view a few cars with impeccable exterior pictures, but upon arrival they were torn and scratched on the inside). That night Markos took a video highlighting not only the good areas of the car, but also any potential issues. He was nice enough to make sure I did not make the 2hr drive thinking the used car was flawless. Upon arrival my at the dealership, Markos got the car out of the showroom and ready to drive. I appreciated this because the car was a large investment for me, and he did not question my ability to afford it unlike other dealerships. Overall the he was incredibly helpful and informative and helpful. Since my purchase Markos has continued to make himself available for any questions I may have.. All said and told, from arrival to driving home the process took maybe 4hrs. That is an amazingly fast turn around! The only slight (and it is a minor one) was the price negotiation.. I bought a 09 car with GPS nav. The car had the older navigation software update, and I asked for the update. Instead of providing the service, they offered to do it but charge the standard mechanic rate. I even said I would pay the $150 cost for the software, and just wanted the $50 install fee waived, but that was a non-starter. Besides that the price was fair and in the lower third of the market. More

We traveled over 3 hours to make a purchase with Infiniti of Nashua. Markos was fantastic to work with! Honest, up front, no pressure, a breath of fresh air that car sales needs. Markos took an amazing amoun of Nashua. Markos was fantastic to work with! Honest, up front, no pressure, a breath of fresh air that car sales needs. Markos took an amazing amount of time to ensure I found the perfect car for me, such a pleasure to have when shopping for such a big purchase..Kudos Markos!! That was the sale piece of our experience,the rest of the experience was far less than acceptable. On my second 3 hour trip back to pick up my car, I had the awful pleasure of dealing with Ronnie for the finance piece of the transaction. Ronnie was all about getting out of work and going home. His first comments to me after I drove 3 hours after a full work day; " Let's make this quick, we both know we want to go home" ! What kind of sales organization has a person like Ronnie collecting the actual "cash" for the transaction?? As a 22 year veteran in sales I would say Ronnine needs a lesson in good manners and appreciation for the business walking through the dealership doors. What a nose dive of an experience from what I had received from Markos. Because "Ronnie" was too important to take care of my needs as a valued customer, it took a week to get my registration via e-mail (this must have been my fault for getting to the delaership near the end of his shift). When my insurance company contacted the dealership to assist with the matter, they received the same type of response that Ronnie delivered, attitude and non-appreciation of the person walking through the dealership doors. I feel bad for the good people working at Infiniti of Nashua, both Markos and Geoff Garden were amazing people to interact with during our experience. But the bad taste remains in my mouth, the last impression is the lasting impression thanks to the shortfall in customer service when closing the deal. More

Good overall experience. We knew what we wanted and Joe helped us get close enough to make the deal. Unfortunately some delays in communication led to us not being able to pick up the car when expected. Bu helped us get close enough to make the deal. Unfortunately some delays in communication led to us not being able to pick up the car when expected. But we did end up with better financing through the dealer and were able to pick it up two days later with the remote starter installed, so it all balanced out. More

I am from the Hartford, CT area. After going to my local Infinity dealers I was not able to get the car I wanted for what I felt was a reasonable price. Using Cars.com, Edmunds.com and this website, I decid Infinity dealers I was not able to get the car I wanted for what I felt was a reasonable price. Using Cars.com, Edmunds.com and this website, I decided to make the trip to NH. I contacted the dealership and made an appointment with Markos for a Thursday night. I gave an approximate time of arrival and set off after work. This particular night happened to be during a small snowstorm. I called Markos to let him know I would be running late and he said no problem. When I got to the dealership, the car had been cleared of snow and already warmed up and waiting. I was able to take the car for a test drive and test out the AWD in the snow. When we got back to the dealership we were able to quickly settle on a fair and reasonable price. Within 20 minutes I had negotiated and place a deposit on the car for a pick up two days later. When I went to pick up the car everything was all set and ready to go. Signing paper work and getting out the door only took about an hour. During the entire process I was treated with respect and any and all questions I had were answered. Markos was a very knowledgeable salesman and I would recommend him to anyone looking to purchase from this dealership. This dealership, unlike other car dealerships I have been to, doesn't like to play games. I told them my price based on all of the info available on the internet and we agreed very quickly. This is one of the reasons why I purchased from here. In the future, I am going to by pass my local dealship and go here first. More

This was my first time working with this dealership for the purchase of a very nice used Honda. The salesperson, Markos, was great about communicating via email and the web, and went above and beyond to as the purchase of a very nice used Honda. The salesperson, Markos, was great about communicating via email and the web, and went above and beyond to assist with my requests. His manager, Barry, was also friendly, courteous, and helpful. The dealership itself is, of course, beautiful and has an artful touch to its displays of both new and used Infinity cars. They have incredibly high standards there...on all the details. Their Infinity line is elegant and they also take enormous care with their Used Infinity cars; and for those in this market, these cars are pristine. Although I was not in the market for an Infinity, I feel fortunate to have purchased a Honda through this dealership and confident in recommending them. 5 stars. More

Second vehicle purchsed from Infiniti of Nashua - both purchases were fast and easy at a great price. Joe Grindi was knowledgable and friendly, easy transaction. purchases were fast and easy at a great price. Joe Grindi was knowledgable and friendly, easy transaction. More

I had a great experience with Infiniti of Nashua purchasing my 2012 G37xS. This dealership is very professional and knowledgeable, from the sales staff to the management team. David was the best s purchasing my 2012 G37xS. This dealership is very professional and knowledgeable, from the sales staff to the management team. David was the best sales consultant I worked with in my search for a new car that spanned 6 or 7 different dealerships. I got a great deal on my new car purchase by referencing TrueCar pricing, which Infiniti of Nashua subscribes to as a certified dealer. I live about 100 miles from the dealership but wouldn't hesitate to return again for a future purchase and I have been telling family and friends about my experience there. I couldn't be happier with my G37 from Infiniti of Nashua. More

I had a great experience when purchasing my used EX35 and the car has been great. Hugh McQueen is knowledgeable and friendly. He thoroughly explained all features of the car to me. Amanda in service is tho the car has been great. Hugh McQueen is knowledgeable and friendly. He thoroughly explained all features of the car to me. Amanda in service is thoughtful and efficient. I will recommend Infiniti of Nashua to everyone. I love my car! More

My experience working with Hugh McQueen was relaxed, informative, helpful and very productive. I purchased a great car for a great price with excellent service and customer satisfaction. Thank you! informative, helpful and very productive. I purchased a great car for a great price with excellent service and customer satisfaction. Thank you! Father Spyridon Schneider More

Bought a new FX. Very good experience overall. Geoff Garden, the Sales Manager had very professional approach to the sale. Highly recommend Infiniti of Nashua. Garden, the Sales Manager had very professional approach to the sale. Highly recommend Infiniti of Nashua. More