INFINITI of Nashua

Although I drive a 2000 Infiniti that is no longer manufactured (I30), the folks at Infiniti of Nashua always treat me as if my vehicle is brand new... always respectful, polite, helpful, and understa manufactured (I30), the folks at Infiniti of Nashua always treat me as if my vehicle is brand new... always respectful, polite, helpful, and understanding of my needs. They make the time to fully explain in laymen's terms any issues or potential future issues discovered during my regular service visits. My experiences with Jack Korpi handling my service needs have been phenomenal... he is a rare gem in the auto service world. That's not to say that their other service advisors are not great, too! I have also experienced their excellent customer service skills. Jack just stands out as a truly genuine and caring individual, who always makes me feel like my vehicle is most important. Thanks, Jack! Whenever I call to schedule service, they fit me in as soon as possible... next day service once when I had a dead battery at the end of a work day! My expectations are always met and exceeded when my vehicle is serviced here. Thank you for opening this sales dealership and service department in Nashua! It is so easy to get to and much more convenient for me. I just love my OLD Infiniti. When it's time to replace my vehicle, I will definitely consider another Infiniti. Now that sales are offered in Nashua, my shopping will start and stop there! Mostly because I know that I'll always receive the very best of service. More

David called me promptly after I visited the Infiniti website. When I went to look at the car Sean was very helpfull. He offered me a great price without a lot haggling. Claire was extremely helpfull tra website. When I went to look at the car Sean was very helpfull. He offered me a great price without a lot haggling. Claire was extremely helpfull training me how to use all the features to thier fullest. The car has been exceptional. I would definitely do it all over again. More

This is the second used SUV I have bought from Nashua Infiniti in three years. The staff here is more than out going. They had the vehicles we wanted to test drive clean and ready to go when we got the Infiniti in three years. The staff here is more than out going. They had the vehicles we wanted to test drive clean and ready to go when we got there. After our test drive and a brief chat with the sales manager our decision was made. Ron told us he could have the paper work ready the next day. We returned to sign paper work and we were off. Painless and no problems. Ron is a man of his world what he said he could do he did no smoke and mirrors just an honest car sales staff! More

When we bought our Infiniti, we initially dealt with Van over a period of two years. He was friendly, knowlegeable and always courteous. Claire came to our house to explain the Navigation System. She w over a period of two years. He was friendly, knowlegeable and always courteous. Claire came to our house to explain the Navigation System. She was very pleasant and knowlegeable. Unfortunately, shortly after we bought our Infiniti, it needed an engine replacement. Chris, in the service dept., was very helpful and professional on this an other occasions when we had questions or needed service. More

Claire Nicholson, Reconnect Manager at Infiniti of Nashua was wonderful, as was the entire staff! The salespeople were all informative and none were "pushy" like other dealerships are. Claire told us that if was wonderful, as was the entire staff! The salespeople were all informative and none were "pushy" like other dealerships are. Claire told us that if we needed additional review of any aspect of this vehicle, she would even offer to come to our home to clarify any issues we might still have regarding the programming of our car's elctronics. What a great experience dealing with all of you! More

Everytime I bring my car in for service, which is every 3000 miles, I am always appreciative of the high quality of service and respect Infiniti gives me and my time. When I arrive I am immediately gre 3000 miles, I am always appreciative of the high quality of service and respect Infiniti gives me and my time. When I arrive I am immediately greeted by either Christopher Holt or Glenn Wallace. Both are very professional in what they do. I have learned to trust their judgement and their recommendations. I also have had good experiences with the service department every time I call for an appointment. They are pleasant to talk to and put their best effort forward in accommodating with an appointment that fits into my schedule. Thank you for asking my feedback. Jennifer Touma More

Buying experience: In 2006 we bought a G35x from Buying experience: In 2006 we bought a G35x from Infinity of Nashua and based on our experience, our son bought a pre-owned car there the following w Buying experience: In 2006 we bought a G35x from Infinity of Nashua and based on our experience, our son bought a pre-owned car there the following week, and we just bought a 2008 EX. Starting with Sean, the salesperson, he knows the Infinity products and the competitors. We looked as the BMW X3 and the Lexus RX350. We first talked with Sean and test drove the EX. Sean gave us his take on the competitors and was spot on. We tested the BMW, the Lexus, visited other Infinity dealers and we came back to Sean because we liked the way we were treated and the price we paid. Customer Service: After the sale, Claire came to our house (in Mass.) to go over the features and show how to make the most of the technology in the EX. She spent a lot of time with us and was very helpful. The only time I have seen dealer offer this is when we bought the G35x. Service department: We have never had a problems with our infinities. When we come in for service, Gus takes care of us. Whenever I have took other car makes that I have owned to dealers for service, I always left feeling over charged and under served. This never happens with Gus. We recently had a mishap with a side mirror, our bad. They checket it out, ordered the parts and they will be ready to install when the car goes in for its scheduled service, no inconvenience. We are really happy with our Infinities and will be back to Infinity of Nashua when it is time for the next new car. More

I have only positive things to say except for one, and I would definitely recommend this dealership. Very professional, knowledgeable, and friendly. They do what they can to satisfy the customer's deal. would definitely recommend this dealership. Very professional, knowledgeable, and friendly. They do what they can to satisfy the customer's deal. The reconnect service is a really nice touch, especially considering the technological complexity of the car's features. However, I am not convinced they were as straight up on my trade-in as they stated at the time of the deal. Ironically, I was referred to them by a friend who felt they gave the fairest trade-in of all the area Infinity dealers. In fairness, I have not taken this up with them since it is long after the deal, and they deserve to defend themselves before anything negative goes online beforehand. Therefore, I shall not elaborate further on this issue at this time, in this arena. More

I just took delivery of a new EX35. It is my first Infiniti and I was very pleased with the entire process. My salesman was Van, who made the puchase painless. I needed to keep then price down and he Infiniti and I was very pleased with the entire process. My salesman was Van, who made the puchase painless. I needed to keep then price down and he worked with me to do so. I felt no pressure to purchase above my intended budget. When I met with Geoff to go over additional services, he explained them in detail but did not presssure me ton purchase them. The dealership overall is very impressive. People are friendly and the service is great. I would have to say that it is one of the easiest car purchases that I have ever made. I would recommend the dealership highly. More

Considering this is a high end car I would have expected better treatment, professionalism, and honesty in purchasing a car relative to the norm. At times the salesman was a bit patronizing in attempting t better treatment, professionalism, and honesty in purchasing a car relative to the norm. At times the salesman was a bit patronizing in attempting to sell the car and price negotiation. I found better professionalism at other dealers (e.g., Acura, BMW, & Mercedes). But I preferred the Inifinti model better. Not sure I would go back to this dealership in the future. I will definitely look at other dealers for future car purchases before I would consider going back. More