796 Reviews of INFINITI of Nashua - Service Center
Great experience. My wife and I have had nothing but good experiences since dealing with the folks at Infinity of Nashua. This includes the sales, financial & service d My wife and I have had nothing but good experiences since dealing with the folks at Infinity of Nashua. This includes the sales, financial & service departments. More
No hassle service In the past, I was not very happy with Infiniti of Nashua service. This week, Kristin was very professional, she understood exactly what needs to be d In the past, I was not very happy with Infiniti of Nashua service. This week, Kristin was very professional, she understood exactly what needs to be done and got it done! More
Continuance of excellence They contine to give excellent service while providing knowledge of expertise in the feild. The experience is smooth and the waits are reasonable for They contine to give excellent service while providing knowledge of expertise in the feild. The experience is smooth and the waits are reasonable for the services provided. More
Great service and staff Recently brought my infinity JX 35 into Infiniti of Nashua for service. The initial diagnosis resulted in a rather hefty fee but the service team work Recently brought my infinity JX 35 into Infiniti of Nashua for service. The initial diagnosis resulted in a rather hefty fee but the service team worked with me to find available coupons and credits to keep the cost manageable. Service was provided in a timely and professional manner and my service writer Dennis even stayed after closing time to allow me to make it to the dealership to pick up my car when I was further delayed by traffic. I appreciate not only the great service but the extra effort the Dennis took to ensure they got my car back to me on the day promised. Overall a great experience. More
Great reception... no communication after that pleasant and efficient when first bringing my car in for service. Expectations set for approximately 1hr15min work per advisor.. I was waiting at the pleasant and efficient when first bringing my car in for service. Expectations set for approximately 1hr15min work per advisor.. I was waiting at the dealership.. At 1 hr 15 heard nothing...waited till 1 hr 30min and texted someone who early texted me earlier saying they would be happy to provide updates/answer questions. Heard nothing after 5 minutes... re-texted still heard nothing back on car status... decided at 1 hr 45 min to find advisor... found them and my car was just sitting ready ...don’t set expectations and then not follow thru... I’m sure I would have been sitting there for 2 hrs + had I not sought out the advisor More
Fast service with personal care. Dealer service mgr called me regarding recall for camera adjustment. Since I was at the dealership anyway, I requested my 1st dealer service.. The Se Dealer service mgr called me regarding recall for camera adjustment. Since I was at the dealership anyway, I requested my 1st dealer service.. The Service Mgr obliged my request. All service was completed in 45 mins. Easy to deal with and great customer relations! More
great job My service advisor KRistin Everyone was extremely nice.. I just came in for a key and they did a diagnostic on my car I guess you’d say vacuum and w My service advisor KRistin Everyone was extremely nice.. I just came in for a key and they did a diagnostic on my car I guess you’d say vacuum and wash it!! Super impresse More
Dennis is the BEST!! Needed tires changed over and an oil change. Dennis gave me a loaner car and kept in contact that day. He alerted me to my battery failing and still Needed tires changed over and an oil change. Dennis gave me a loaner car and kept in contact that day. He alerted me to my battery failing and still under warranty so it was replaced. After leaving my work parking pass in the loaner Dennis called to confirm it was mine and mailed it to me. Great customer service all around. Thank you! More
Infiniti teams are awesome I am very happy with the Infiniti teams that service my vehicle. I will let my friends know that you the Infiniti teams are the best. I am very happy with the Infiniti teams that service my vehicle. I will let my friends know that you the Infiniti teams are the best. More
Service , super clean garage work area!!!! In for service. Everyone extremely helpful- Easy access on and off highway Waiting room is very inviting whil , super clean garage work area!!!! In for service. Everyone extremely helpful- Easy access on and off highway Waiting room is very inviting while you wait for your car to be serviced. More