795 Reviews of INFINITI of Nashua - Service Center
Great service I have worked with Victor several times on the service of my car. Every experience has always been a positive one and the quality of work has always I have worked with Victor several times on the service of my car. Every experience has always been a positive one and the quality of work has always been excellent. More
Convenient, friendly and well taken care of Easy online scheduling, efficient drop off and appreciated the loaner. Victor Pena is excellent to work with and answers all my questions and concern Easy online scheduling, efficient drop off and appreciated the loaner. Victor Pena is excellent to work with and answers all my questions and concerns to ensure my car is best taken care and the customer is happy. It's a modern facility where I can work and be comfortable and grab a free snack. More
Best experence of car service I every received !! Starting with the young men who greet and take your car and assist you were to go. Then the low key but very professional service consultant (Chad Wen Starting with the young men who greet and take your car and assist you were to go. Then the low key but very professional service consultant (Chad Wentworth) I'm sure others act the same way, take care of you. The dealership has a good thing, just keep it up. As far as the quality of work, question below I don't know because I can't see it, but I bet it's fine. More
Chad was awesome This service center provided and excellent level of customer service. I felt well taken care of. It was clean, well run, and my car was serviced time This service center provided and excellent level of customer service. I felt well taken care of. It was clean, well run, and my car was serviced timely. The gentleman who helped me, chad, was excellent More
dennis as usual was excellent Dennis and his team per usual did a great job. they make the process smooth and easy while keeping you updated throughout. I recommend them to anyone Dennis and his team per usual did a great job. they make the process smooth and easy while keeping you updated throughout. I recommend them to anyone looking for a place with excellent service. More
Seri ice car The service was good and quick and they explained everything to my husband and what the car had and needs .also they made your sure the car is running The service was good and quick and they explained everything to my husband and what the car had and needs .also they made your sure the car is running good More
The easiest service experience ever! Couldn’t be happier with the service in recieved on my g37x. Victor is always great with keeping me in the loop while my car is being serviced. The ne Couldn’t be happier with the service in recieved on my g37x. Victor is always great with keeping me in the loop while my car is being serviced. The new facility has so much to offer and it feels like a drive thru experience! Thanks again everyone for the excellent customer service! I wouldn’t bring my car anywhere else. More
Price was significantly different than quote. After finding out my car was going to need a new power steering rack during a service appointment I was appalled at the price. I said that I would hav After finding out my car was going to need a new power steering rack during a service appointment I was appalled at the price. I said that I would have the work done at any one of number of reputable repair shops in the area instead. They were willing to work with me on the price and we agreed on a price. When I picked up my car the next day I was given a bill higher than I was quoted for the services the previous day. When I was so surprised the guy said no the price I gave you yesterday was for just the steering rack but we also did x,y and z. After asking for a detailed quote from the day before I was only offered the one at the original which is what I was told was the out the door price, but apparently only for the steering rack. The dealership did work with me on the price and came down to about 200 over the previous days price. I was asked if that made things better and I told him we were closer but it is still over what I was expecting so no. This was blamed on a “miss communication.” In what industry is it acceptable to only give a quote for a portion of the work being done? More
State Inspection and alignment Drive in accommodations for service is a plus, and as always service was performed in a timely manner and completed correctly. Far superior to any de Drive in accommodations for service is a plus, and as always service was performed in a timely manner and completed correctly. Far superior to any dealership that I have dealt with. Thank you More
Easy to work with Dennis didn't keep me waiting too long, express service for an oil change came in under an hour. Used a coupon for the oil change, but it was still Dennis didn't keep me waiting too long, express service for an oil change came in under an hour. Used a coupon for the oil change, but it was still a tad high I felt for just an oil change. More