INFINITI of Nashua - Service Center

Exceeding the standard They always exeed the above average communication & want only the best for you, family and car preventive maintenance. You can provide the best snacks They always exeed the above average communication & want only the best for you, family and car preventive maintenance. You can provide the best snacks & beverage station at a dealership, but have awful service. Food is not the reason for me, it’s how I’ve been treated before and they maintain the high expectation of service for keeping your car on the road. More

Great Service Everything was great. I enjoy coming there. I have built rapport and a person relationship with Keith. I look forward to returning. I always recommend Everything was great. I enjoy coming there. I have built rapport and a person relationship with Keith. I look forward to returning. I always recommend this dealership to friends and colleagues. More

70,000 Mile Service As always, my experience with the team at Infiniti of Nashua was positive, welcoming, and timely! I am very happy with the work that was completed on As always, my experience with the team at Infiniti of Nashua was positive, welcoming, and timely! I am very happy with the work that was completed on my car, it was done promptly with no issues, and the car is running well! More

Best service ever Best service ever .Dennis was very helpful with my wife car.,explaining everything. About tires, oil,tire wearing, and when the next oil change very Best service ever .Dennis was very helpful with my wife car.,explaining everything. About tires, oil,tire wearing, and when the next oil change very helpful.... More

Professional, timely, accurate and TRUSTWORTHY Infiniti of Nashua removes all of the stigma associated with car dealership maintenance and repair. They professionally complete each required task, Infiniti of Nashua removes all of the stigma associated with car dealership maintenance and repair. They professionally complete each required task, discuss optional services and NEVER try to over sell you into a task not required or desired. They "own" the job. By this I mean there is never a question when a repair does not appear to solve the problem... they will make it right, without the nickel-diming of "covered"/"not covered". You leave feeling they are professional enough to know what the outcome should be, and will ensure the service meets that objective. They are personable and committed to ensuring satisfaction. Follow-up is immediate. Questions are answered. Results are positive. Being dissatisfied with some elements of design and early failure, this service department is THE reason I am considering another Infiniti when it comes time to replace my current vehicle. More

Very positive Always a pleasure dealing with Victor - he’s very friendly and does a good job of explaining what’s happening and any specials that may apply. Always a pleasure dealing with Victor - he’s very friendly and does a good job of explaining what’s happening and any specials that may apply. More

daigle Very professional from start to finish. I was kept up to date with repairs being done. Quick in and out service and the loaner was the same vehicle Very professional from start to finish. I was kept up to date with repairs being done. Quick in and out service and the loaner was the same vehicle as mine so easy to drive More

Oil change/tire rotation Service was very good. Dennis M. and another service team member (can't remember his name) helped resolve an issue with driver side door lock and powe Service was very good. Dennis M. and another service team member (can't remember his name) helped resolve an issue with driver side door lock and power windows buttons following oil change. More

Maintenance Had to have the car towed because of flat tire and dead battery. Little did I know, there were several other problems with the car. Dennis and the tea Had to have the car towed because of flat tire and dead battery. Little did I know, there were several other problems with the car. Dennis and the team worked with me to prioritize the most important needs while keeping costs low. I appreciate you all very much. Had my car done and ready on the same day More

Tire replacement I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than 2 hours waiting only to find out you couldn’t find a tire anywhere. After saying you would get me a loaner then no loaners were available. Subsequently we had to come back for a new tire. While there they tried to tell us we needed a new battery. My husband kind of felt you were just trying to sell us more. The battery is perfectly fine. Possibly it was left on while you were replacing the tire and the battery ran down. On top of that after you put my spare back the tools were not packed up and tucked away. I know the AAA guy who came to my rescue left them out but as a place that focuses on service I thought everything would have been buttoned up and not rattling around. I wish I went with my first instinct and went to my local tire center. This is the first time I ve had an issue with the service at Infiniti. More