INFINITI of Nashua - Service Center

Steering wheel heater poorly designed. Steering wheel heater is disappointing. It does not get very warm. We were told this is how it is supposed to work. I believe this Service Dept di Steering wheel heater is disappointing. It does not get very warm. We were told this is how it is supposed to work. I believe this Service Dept did the best it could. This is a poor design by Infinity. It may seem like a minor issue but on every other car we drove the heater was much warmer. Unfortunately we did not drive an Infinity with this option before purchased. We assumed it would work as well as or better than the others. To be honest we would not have purchased this car if we knew this is how the heater worked. More

Treated like a rock star! Dennis is my service advisor. He tries to go above and beyond so I get the service level expected at Infiniti. Would highly recommend him! On the serv Dennis is my service advisor. He tries to go above and beyond so I get the service level expected at Infiniti. Would highly recommend him! On the service side, I wish a little more care went into reviewing past records to resolve issues previously treated. More

Great service from initial call to pickup. Too notch. Rated 4 for price but to be fair I don’t believe that they’re more expensive than other dealers. Highly rated from initial call to pickup. Too notch. Rated 4 for price but to be fair I don’t believe that they’re more expensive than other dealers. Highly rated. More

Good service process and company They we're able to get me in for a Saturday appointment with only a 3-4 day notice which was great. The service reps are great and easy to work with. They we're able to get me in for a Saturday appointment with only a 3-4 day notice which was great. The service reps are great and easy to work with. They even had a loaner car available so I could do some shopping while they worked on the car. Only 2 issues are 1) their quick alignment assessment doesn't accurately measure your alignment. Initial test said I was significantly off and when they actually did the alignment it was off a very small amount. I was not happy about that. Calibrate your systems better and 2) they gave me my car back and didn't wash it which with the gold service usually happens. They have been a great service company that I do all my Infiniti service with. More

Excellent. Very thorough with no hidden costs. Always great dealing with Infiniti of Nashua. We have bought many cars with this dealership and andare always pleased. The service department is exce Always great dealing with Infiniti of Nashua. We have bought many cars with this dealership and andare always pleased. The service department is excellent and are very helpful. More

Great Customer Service Whenever I visit Infiniti of Nashua I always ask for Dennis Matteau. I know that Dennis will give me the excellent service that I expect from Infiniti Whenever I visit Infiniti of Nashua I always ask for Dennis Matteau. I know that Dennis will give me the excellent service that I expect from Infiniti of Nashua. It is a condition that I/We expect and I can't imagine dealing with another Service Representative (I know they are good also). However, My Q50 runs great because of the dedicated Service I receive during every visit. More

Very helpful staff, trusted work The service team always looks out for whats best for the vehicle, but is never pushy. I went in for an oil change on a busy Saturday morning and they The service team always looks out for whats best for the vehicle, but is never pushy. I went in for an oil change on a busy Saturday morning and they let me know my tires were in bad shape (which i already knew). They worked up a resonable quote on the spot and worked me into the schedule to get it done that day. I didnt have to wait long, but they found me a rental car anyways so i could run errands. Very accommodating! More

Recall Awesome. Great experience. Will use to buy my next vehicle. Victor was very nice and helful. Everyone was courteous and the place is clean and invitin Awesome. Great experience. Will use to buy my next vehicle. Victor was very nice and helful. Everyone was courteous and the place is clean and inviting. More

Great Service Great service. Accommodating and expeditious. They were able to fit me right into schedule on short notice and I was on my way home in an hour. Great service. Accommodating and expeditious. They were able to fit me right into schedule on short notice and I was on my way home in an hour. More

Good! Seem to be able to get the problem solved as quick as possible! And are willing to accomidate you in any way. Very polite people Seem to be able to get the problem solved as quick as possible! And are willing to accomidate you in any way. Very polite people More