INFINITI of Nashua - Service Center

Superb! My experience always goes well. The staff there are very attentive, patient and respectable. I am pleased and grateful for making the choice of leasin My experience always goes well. The staff there are very attentive, patient and respectable. I am pleased and grateful for making the choice of leasing with an outstanding dealer. More

Honest and highly skilled I brought my high mileage Infiniti in for a vibration and general look over. The staff quickly identified the problem and found a few other areas of c I brought my high mileage Infiniti in for a vibration and general look over. The staff quickly identified the problem and found a few other areas of concern. Everything was laid out to me in an honest assessment of things that could wait versus things I should take care of soon. I was very impressed with all the staff. The facility is beautiful. More

Great service from Victor Pena. Excellent service. Went on the Internet and chatted to schedule my service. Very user-friendly, extremely responsive, immediately set up my appoint Excellent service. Went on the Internet and chatted to schedule my service. Very user-friendly, extremely responsive, immediately set up my appointment for the following day. More

Service Advisor Went Above and Beyond Victor was very helpful in getting the issues with my vehicle repaired. He also helped with an u related issue that he did not need to do. Victor was very helpful in getting the issues with my vehicle repaired. He also helped with an u related issue that he did not need to do. More

Great experience Just a very easy experience. Victor explained to me were the gas leak was how it was repaired,they showed maybe the hole in the gas line. Just a very easy experience. Victor explained to me were the gas leak was how it was repaired,they showed maybe the hole in the gas line. More

Qx60 certified new purchase Purchased a certified used 2015 qx60. Picked it up at night, next morning noticed 2 dents and a paint chip in door. Called my salesman and arranged fo Purchased a certified used 2015 qx60. Picked it up at night, next morning noticed 2 dents and a paint chip in door. Called my salesman and arranged for repair, aside from those repairs there were other small issues, blown bulbs in headlights (both sides), stain above visor, and a broken driver side visor. All was fixed except paint chip. Had to play phone tag with several departments to find out why paint chip was not fixed. Had to arrange yet another time to have car serviced again. Was not too pleased with how this was dealt with until Victor from service department got involved. He got the job done, looks great. Got back to us as expected and was personable throughout. Thank you Victor! Very much appreciated. It was just unfortunate we had to go through any of this with a “certified used” purchase. Also, just received our owners manual three weeks later, as one did not come with vehicle as expected. More

Amazing service experience From the moment we pulled into the facility we were treated with respect and kindness. You got the impression from the start that Victor and the enti From the moment we pulled into the facility we were treated with respect and kindness. You got the impression from the start that Victor and the entire staff at Infiniti were there to give you the best experience possible. Victor communicated with us throughout the entire process. Victor acted as our advocate to help us ensure we received as much warranty coverage as possible. I trust Victor explicitly and would send everyone I know to Infinity because of Victor. More

Great Saturday Called last minute on Thursday afternoon and was able to get a Saturday appointment with a loaner to get new tires and and oil change. Called last minute on Thursday afternoon and was able to get a Saturday appointment with a loaner to get new tires and and oil change. More

Good service. But if can let customer know which services are included in the package in advance, it will be better. The agent chose gold package directly, but act But if can let customer know which services are included in the package in advance, it will be better. The agent chose gold package directly, but actually, I don’t need to replace the wiper blade. Thank you for the good service! More

Quick and good info. They did a great job discussing my cars overall needs and plan. No pressure. They were kind and makes my experience a great one. Highly recommmend. They did a great job discussing my cars overall needs and plan. No pressure. They were kind and makes my experience a great one. Highly recommmend. More