796 Reviews of INFINITI of Nashua - Service Center
Great service This was our first service at Infiniti of Nashua, The greeters that meet you when you drive up to service were excellent, precise and professional, Th This was our first service at Infiniti of Nashua, The greeters that meet you when you drive up to service were excellent, precise and professional, This carried over to our service advisor who walked me through what I was in for and other things to consider in future services. He said about a hour and that is what it was, maybe I couple minuets less. Our vehicle came out all serviced, washed and vac'ed. with the doors open and waiting for us to get in and then we were off. My wife and I agreed they were first rate. More
Great experience Great service department always there to answer your questions. Drop-off procedure and pick up his very simple when you pick up your vehicle they expl Great service department always there to answer your questions. Drop-off procedure and pick up his very simple when you pick up your vehicle they explain everything so you understand everything that was completed. More
Everything went very well. The service call went well and the sales call with Keith also went very well. We ended up with a new car and are very happy with it. The service call went well and the sales call with Keith also went very well. We ended up with a new car and are very happy with it. More
Came with a dent, left shiny and new!! I have always found the service team to be very professional and knoweldgable. I came in with a dent that was obviously left by someone else's car doo I have always found the service team to be very professional and knoweldgable. I came in with a dent that was obviously left by someone else's car door and the service team had it looking brand new again the next day! I could not be happier, thank you!!! More
Meh service I brought my car and and was told it would take an hour, it took almost 2 hours. I told them my Tire pressure monitor was on for the rear driver side I brought my car and and was told it would take an hour, it took almost 2 hours. I told them my Tire pressure monitor was on for the rear driver side tire. They told me they would check them all and add air if necessary. At the end of the service before I got in the vehicle, I went over the paperwork with one of the services sales people it says the TPM light was on. I got in the car and I was driving off, the service indicator was not reset. I hit OK while I was driving and then saw the tire pressure light still on. I looked at the dash for what it was reading and all tires were 32 psi except the one I said was an issue and it reads 27psi. Maybe my expectations are wrong but I was expecting the tire to be filled so that indicator would be off. I also felt rushed out of there by the manager. I was speaking with the service guy and the manager came in and was apologizing for it taking so long. I said the service guy was actually doing a good job answering my questions and looking information up for me on my tires. I’m not impressed with the service department as a whole. I did really like the one guy that was helping me figure out the information I was looking for. More
Good service fair price : I was able to get tires and an alignment $300 cheaper than the other local retailers. I was offered a loner but they had me in and out so quick : I was able to get tires and an alignment $300 cheaper than the other local retailers. I was offered a loner but they had me in and out so quick I didn’t even need it. Will certainly go back for service. More
Friendly staff Dennis was an awesome person to work with, he was very respectful, prompt and understood my requirements very well. He explained vehicle technical re Dennis was an awesome person to work with, he was very respectful, prompt and understood my requirements very well. He explained vehicle technical reports which was excellent. More
Service appointment Had a great quick oil change. Suggested new tires at a great price. Will be ba xx for the tires this week, as they are the lowest price around. Had a great quick oil change. Suggested new tires at a great price. Will be ba xx for the tires this week, as they are the lowest price around. More
Best service experience As usual service advisor Dennis Matthau provides good service. This time done breaks on my QX60 great work, but waiting time is too long (kind of wort As usual service advisor Dennis Matthau provides good service. This time done breaks on my QX60 great work, but waiting time is too long (kind of worth it). Great service More
Consistently great service experience We have a 2011 G37 that has been dealer serviced since new. Dennis, our service advisor, is friendly and always ready to help out with maintenance op We have a 2011 G37 that has been dealer serviced since new. Dennis, our service advisor, is friendly and always ready to help out with maintenance options and available promotions. The website makes it easy to schedule appointments. The dealerships' work is always top-notch (and frankly rather reasonably priced). The car, service work, advisor and dealership overall are all great. More