796 Reviews of INFINITI of Nashua - Service Center
Professional and on time. The service was done quickly and timely. Victor was very friendly and answered all my questions on the work performed on my car. I will use this place The service was done quickly and timely. Victor was very friendly and answered all my questions on the work performed on my car. I will use this place again. More
Easiest service experience This was the quickest and easiest service I have ever had on a vehicle. This was much appreciated, especially at a time of year when I don't have a lo This was the quickest and easiest service I have ever had on a vehicle. This was much appreciated, especially at a time of year when I don't have a lot of extra time to spare. More
Always a good experience Always a great experience and convenience dealer with Dennis in service. I have two Infiniti vehicles and it is important to me that they receive the Always a great experience and convenience dealer with Dennis in service. I have two Infiniti vehicles and it is important to me that they receive the proper maintenance. Dennis and the service team far exceeded my expectations. More
Great service They got me in same day to get my transmission fluid corrected. They were fast and efficient. I would recommend them to any infiniti owner They got me in same day to get my transmission fluid corrected. They were fast and efficient. I would recommend them to any infiniti owner More
Oil change - Q70 Good service apptmt - speedy oil change, good checkup, good service, clean facility, wi-fi etc. Room for improvement: - quiet area vs phone area. Good service apptmt - speedy oil change, good checkup, good service, clean facility, wi-fi etc. Room for improvement: - quiet area vs phone area. Maybe outdoor waiting picnic bench area - soft drink options - regular cream for coffee - doughnuts that we can pay for Thank you. More
Very professional Dropped off our Q-56 for noise in front end. They immediately had me go for a ride with the mechanic “Travis” so I could discribe what I was hearing Dropped off our Q-56 for noise in front end. They immediately had me go for a ride with the mechanic “Travis” so I could discribe what I was hearing. He went over everything with me then I got turned back over to Dennis who was very efficient and got me into my rental car and I was out Within 15 minutes I get a text telling me if there is anything I needed I could call or text whatever’s more convenient. (Love that part). By the afternoon I got a call from Dennis in service explaining what they thought... they worked with me on what they could. When I picked up the car is clean and vacuumed. The repairs where all good. Including when they did the alignment the steering wheel was prefectly straight going down the road. Last thing I can say is ... I’m from the North Shore Boston. We have Infinity dealer 8 miles from my house... but I still went to Nashua Infinity which is 45 minuets .. hopefully that says it all. Thanks Eric More
Service Went for first oil change service on leased Infiniti was told alignment off and was an additional $130 . Also back tail light cracked and have been to Went for first oil change service on leased Infiniti was told alignment off and was an additional $130 . Also back tail light cracked and have been told it is $700 to replace. Seems high for a vehicle only 6 months old More
Oil Change When purchasing my certified preowned vehicle from Infiniti of Nashua, the loan officer included free oil changes for a year. However I was asked to When purchasing my certified preowned vehicle from Infiniti of Nashua, the loan officer included free oil changes for a year. However I was asked to pay $114. The friendly, new associate looked up my account and couldn't find any information in regards to this offer. Pretty disappointed. Any way my inhouse records could be reviewed. Thanks More
Excellent customer service. Always a pleasure working with Dennis. I appreciate the discount coupons to save some money. Appointments are easy to schedule, work is done well Always a pleasure working with Dennis. I appreciate the discount coupons to save some money. Appointments are easy to schedule, work is done well Love that they wash and vacuum the car. More
Pressure alignment Spoke to Tony when I made an appt to deal with an issue with my tire pressure. Victor and Dennis helped me get squared away with repairs and an alignm Spoke to Tony when I made an appt to deal with an issue with my tire pressure. Victor and Dennis helped me get squared away with repairs and an alignment I didn't know I needed. I appreciate them taking care of me. More