INFINITI of Nashua - Service Center

It was great. Dennis Matteau always takes good care of me. He is courteous and professional. He takes the sting out of expensive repairs by finding coupons. The ot Dennis Matteau always takes good care of me. He is courteous and professional. He takes the sting out of expensive repairs by finding coupons. The other staff I interacted with were helpful and professional. More

Great service Victor from the service center helped immensely. Will come back for future service. He was able to get me in right away and ensured I was pleased with Victor from the service center helped immensely. Will come back for future service. He was able to get me in right away and ensured I was pleased with the work done. More

Dennis is awesome!! Dennis made sure to take care of me and my vehicle every step of the way. He was always very thoughtful to take my time and my needs I to considerati Dennis made sure to take care of me and my vehicle every step of the way. He was always very thoughtful to take my time and my needs I to consideration. More

Outstanding Service You guys did a great job, especially since I din't have an appointment. You just took me right in. Thansk a million. Frank C. You guys did a great job, especially since I din't have an appointment. You just took me right in. Thansk a million. Frank C. More

Respectful, timely, seamless! First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as w First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as well and finished it all within 2 days! Also lent me a car while mine was being repaired! Thanks again! More

Excellent service, response, and customer care. Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt with, across several hi-end dealerships and brands! Follow-up discussion and email exchange with Service Director Victor Burgos, was thorough, pleasant, friendly (as if I knew him for years) and very thoughtful and helpful - great guy it seems. I have found a new vehicle which we are super impressed with (in fact impressed with entire line ) after having purchased 2 Jaguars, 5 BMWs and 6 MBnzs in most recent past. Found a great dealership with Infiniti of Nashua (better in every regard than Kelly where I orig purchased the QX60)...so much so, that I purchased a 2019 QX50 for my wife Dorothy (she absolutely loves it). Sales consultant Scott Sokoloff is excellent, diligent, great knowledge and follow-thru and when next comes around, I hope to work with him. Dave Gerardi, sales mgr, was superb to deal with, negotiate fairly and honestly, a gentleman and a professional - he made the QX50 deal happen. Likewise, dealing with Steve Sokoloff, Finance Mgr, made the typical less enjoyable finance matter (both vehicles were purchased) a pleasant experience, and out of the norm for us, we purchased additional coverage, good work Steve! More

Great service experience Dennis was great to work with. Needed a quote for my breaks and he made sure to tell me about coupons available to me. Checking in was great process. Dennis was great to work with. Needed a quote for my breaks and he made sure to tell me about coupons available to me. Checking in was great process. Dennis also checked me in and it was a very efficient process with him along with the overall service staff as they were very nice. More

Great service Great Service, the staff is professional and on top of your concerns. The Service Department is new, quick and honest. The pricing is fair and updat Great Service, the staff is professional and on top of your concerns. The Service Department is new, quick and honest. The pricing is fair and updates are frequent. More

Best service advisors around The entire service group is great to deal with. The service advisors are top notch. Dennis and Victor are examples of people who always go the extra m The entire service group is great to deal with. The service advisors are top notch. Dennis and Victor are examples of people who always go the extra mile to keeping me informed as to what is going on when my vehicle is in for service, providing me with the save model of vehicle that I drive for loaners and are proactive More

Friendly, fast service. Friendly fast service. Victor is very attentive to detail. Conscious of your time and services required. Updates on how the service is going and cos Friendly fast service. Victor is very attentive to detail. Conscious of your time and services required. Updates on how the service is going and cost. More