INFINITI of Norwood

A+ experience My wife and I have now leased six Infiniti vehicles from Infiniti of Norwood, and intend to remain loyal customers in the future. We love the cars, a My wife and I have now leased six Infiniti vehicles from Infiniti of Norwood, and intend to remain loyal customers in the future. We love the cars, and the excellent staff at Infiniti of Norwood makes the process of changing cars easy and stress-free. More

Best Infiniti dealership in New England Excellent service my service advisor was nice and polite Replaced my passenger side weather stripping was seen less than and hour ! Also had my center Excellent service my service advisor was nice and polite Replaced my passenger side weather stripping was seen less than and hour ! Also had my center console screen replaced under warranty. Overall service 10/10 More

How you would want to be treated but not what you expect This was our first experience at infinity but not with buying a car so we had something to compare it to. We felt attended to and respected. The sales This was our first experience at infinity but not with buying a car so we had something to compare it to. We felt attended to and respected. The salesman knew this car well and inspired confidence in the product. We felt like things moved along at a good pace yet we weren’t rushed. We very much appreciated the non high pressure sales environment. We left and returned twice before buying the car. Each time was the same excellent service. Thank you! More

Easy busy experience Good experience overall. Service-oriented dealership. Answered all of my questions. Was able to pick up the car quickly after I bought it. Also like t Good experience overall. Service-oriented dealership. Answered all of my questions. Was able to pick up the car quickly after I bought it. Also like the no appointment service structure. More

Great service Brandon went above and beyond to ensure I was in and out quickly and efficiently. He could not have been more accommodating, yet he was never annoying Brandon went above and beyond to ensure I was in and out quickly and efficiently. He could not have been more accommodating, yet he was never annoying or in my face. More

Great service We were impressed with the service, and cleaning of the car as an extra bonus. Unfortunately, the Tech must have hit the top of the door panel with a We were impressed with the service, and cleaning of the car as an extra bonus. Unfortunately, the Tech must have hit the top of the door panel with a razor knife when installing the visors. There is a small cut that was not there before. I have contacted the Service manager Nigel and left my call back number. I received a call back from Nigel. They are going to take care of the issue. Thank you More

Infiniti Norwood has better service than commonwealth ave Anthony was able to accommodate. I was even more grateful because the price was slightly less than expected. The outstanding service is phenomenal! Gr Anthony was able to accommodate. I was even more grateful because the price was slightly less than expected. The outstanding service is phenomenal! Great Service! More

Fast Service Anthony made sure to have my car serviced in a timely manner as I waited in the dealership for an oil change and tire rotation. Anthony made sure to have my car serviced in a timely manner as I waited in the dealership for an oil change and tire rotation. More

Above and beyond customer service Nigel and his team went above and beyond for me. My car was involved in a rear-end accident 2 months ago. Another Infiniti dealership had my car for Nigel and his team went above and beyond for me. My car was involved in a rear-end accident 2 months ago. Another Infiniti dealership had my car for repairs, but, when faced with an almost 2 month wait time for a back ordered part, they refused to think outside the box. Thats when Nigel stepped in. Nigel had my car fixed in a day, where the previous dealership had my car for 2 weeks with no sign of it being repaired until the end of June. I am grateful that Nigel was able to work with me and get me back on the road much sooner than the other dealership. More

Great Service Had an issue with my screens cutting out (radio restarting) while driving, spoke with Nigel and Anthony and they did some research and ordered me a ne Had an issue with my screens cutting out (radio restarting) while driving, spoke with Nigel and Anthony and they did some research and ordered me a new DCU unit. Once the part came in Adam arranged for my car to be picked up from my job (which is not far from the dealer, but convenient for me). Once my car was completed they delivered it back to me fixed and cleaned. Great customer service. More