INFINITI of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer service So I went there to get my drl fix on my q50 while they take car that they found some other stuffs and fix customer services was great 👍 So I went there to get my drl fix on my q50 while they take car that they found some other stuffs and fix customer services was great 👍 More
Awesome won’t go anywhere else This dealership is top notch from the moment I came in everyone was helpful, nice, knowledgeable and respectful, from the receptionist to my salesman This dealership is top notch from the moment I came in everyone was helpful, nice, knowledgeable and respectful, from the receptionist to my salesman Jon McGaw to the guys outback the whole experience was great, can’t say enough I’ll definitely be back for my next car and will be using Jon, he was easy to deal with and made me feel real comfortable through the process, thank you More
Very easy Booked my appointment online. The appointment was fairly quick even though there were a few people already there. The overall experience was very quic Booked my appointment online. The appointment was fairly quick even though there were a few people already there. The overall experience was very quick and easy. More
Easy fast Got me in next day. Did stuff I hadn’t even asked for day before. Out by noon. WiFi worked, work got done, will come back Got me in next day. Did stuff I hadn’t even asked for day before. Out by noon. WiFi worked, work got done, will come back More
Phenomenal Aaron.... was my service advisor when I came in to Infiniti of Norwood on 30 April 2018 and he was absolutely amazing he took all of my cares carefree Aaron.... was my service advisor when I came in to Infiniti of Norwood on 30 April 2018 and he was absolutely amazing he took all of my cares carefree and made everything extremely simple he called me the second my vehicle was done and even notify me when it would be longer than expected and he promised him he came through in my vehicle actually was done sooner than it was even supposed to be he was amazing and he really cares about his work and how the customers feel More
Replacement of Y pipe Part was not in stock so I was given a "loaner". They called the next day when work was completed and I picked up car. Part was not in stock so I was given a "loaner". They called the next day when work was completed and I picked up car. More
Excellent The experience was excellent. No pressure at all and everyone there was super responsive. I would recommend Norwood Infiniti to anyone currently loo The experience was excellent. No pressure at all and everyone there was super responsive. I would recommend Norwood Infiniti to anyone currently looking for a car. More
If I could give zero stars I would. Do not go to this dealership. They are unethical in their practice and perform illegal transactions. I am appalled that I even purchased my first vehi Do not go to this dealership. They are unethical in their practice and perform illegal transactions. I am appalled that I even purchased my first vehicle there. I decided to go back to see if the service had changed over the years and unfortunately they have not. The sales manager is one of the most unprofessional people I have ever worked with. If you choose to shop here, please, please be sure to check every document given to you to make sure you have been made aware of them. Horrible horrible place that does. It take accountability for their own actions. More
Great experience at Infinti of Norwood. Very professional but relaxed atmosphere. Very pleasant to deal with at the time of sale (used BMW X5) as well as after the sa at Infinti of Norwood. Very professional but relaxed atmosphere. Very pleasant to deal with at the time of sale (used BMW X5) as well as after the sale. They stand behind their vehicles 100% and in my case went above and beyond to solve an issue I had. Adam was a pleasure to deal with. Well worth the trip from the South Shore. More
Buying experience I went to Infiniti of Norwood to buy a used SUV, was undecided on the QX60 or QX80 as it was my first time buying an SUV. I'm having a 2nd kid soon an I went to Infiniti of Norwood to buy a used SUV, was undecided on the QX60 or QX80 as it was my first time buying an SUV. I'm having a 2nd kid soon and knew it was time to upgrade. When we got there Eric A walked right up to greet us, there was no awkward lingering around waiting for someone to help. Eric was amazing! He talked me through all the differences between the two SUVs and never made me feel like I was asking too many questions. He was extremely knowledgeable about the vechicles and very personable! I never once felt pressured into making a decision I wasn't ready to make. Eric even took the time to install my toddler and baby seat into the new SUV to help me get a real life feel of the space and practicality of the SUVs. I bought the QX60 and never second quessed it thanks to Eric's insights and patience. More


