INFINITI of Norwood

I entered the showroom not expecting to walk out with a new car. Jay and Adam were great. With the level of service, professionalism and price, it was a no-brainer. See you in 4 years guys! new car. Jay and Adam were great. With the level of service, professionalism and price, it was a no-brainer. See you in 4 years guys! More

This was my fourth Infiniti from Norwood. The sales staff has always been very easy to deal with, even allowing me to handle most parts of the deals by phone or email. I have always been very happy wit staff has always been very easy to deal with, even allowing me to handle most parts of the deals by phone or email. I have always been very happy with the service. They go over and above to help even if there are small annoyances I need help with. The price has always been excellent. I never leave with buyer's remorse, because I have gotten a great deal on a great vehicle, with a pleasant experience. More

My husband and I went in just to test drive a car. We loved the way it drove and everyone we worked with was so amazing that we ended up leaving with the car an hour later. They were great to work with loved the way it drove and everyone we worked with was so amazing that we ended up leaving with the car an hour later. They were great to work with for the purchase of a new vehicle and I would highly reccomend them and look forward to continuing to be a customer of theirs! More

All associates were Very personable, process was quick. Associates were flexible as most of the work was completed via phone and txt. I just needed to come down to fill out paperwork. Consider me a repeat Associates were flexible as most of the work was completed via phone and txt. I just needed to come down to fill out paperwork. Consider me a repeat customer. More

3rd vehicle leased from this dealership. They are professional and courteous. Exceptional dealership. Would highly recommend to anyone looking for a a new or used Infiniti. professional and courteous. Exceptional dealership. Would highly recommend to anyone looking for a a new or used Infiniti. More

Arthur was exceptionally helpful in every way. The whole experience was wonderful...from text driving, car selection, pricing, financing and picking up my new car was "Easy". This is my first experience wi experience was wonderful...from text driving, car selection, pricing, financing and picking up my new car was "Easy". This is my first experience with Infiniti and I am very impressed. Arthur was professional, friendly, detail oriented and simply made it easy. Thank you! More

My experience with Infinity Norwood has been great. The customer service was excellent. Everyone there returned my phone calls and answered my questions in a timely fashion. They were all extremelly frie customer service was excellent. Everyone there returned my phone calls and answered my questions in a timely fashion. They were all extremelly friendly and not too aggressive which was comforting! They worked very hard to help me stay within my budget and get the best possible deal I could. They had my car ready for me, cleaned and thoroughly explained the mechanics of the car. I would definetely recommend the Infinity of Norwood dealership to others. All in all I had a pretty flawless experience with the company, thanks again! More

This was my first experince with Infiniti of Norwood and it has been a great one, Adam helped us through the entire process of buying the vehicle and has responded promptly and profressionaly to all our nee it has been a great one, Adam helped us through the entire process of buying the vehicle and has responded promptly and profressionaly to all our needs. Adam worked with us during the sales process as the sales person was on vacation and again during his day off helped us to schedule a service time to address a few small warranty issues. Overall our experince has benn great and we plan to buy our next vehicle through Infiniti of Norwood. More

From the start, Jason was great to deal with, then I was introduced to the single biggest ass**** I have met. Adam is the guy that gives all car dealers a bad name and as a result I walked out. I was spea introduced to the single biggest ass**** I have met. Adam is the guy that gives all car dealers a bad name and as a result I walked out. I was speaking to Jason a few days later and he asked for another chance to earn my business. Since Jason was so professional and easy to work with I agreed, with the condition they kept Adam away. This is when I worked with john. John is a sales manager and like Jason was really easy to work with and couldn't apologize enough for my prviously poor experience at the dealership. John was straightforward and while I could get the original deal I was looking for John thought outside the box and as a result I'm writing this from the very comfortable heated seart of my new m37. Then I met with Tom, Tom was part was a very simple process, he understood the numbers I was working and pit a deal sheet together that matched. All in all a great experience at infiniti of Norwood The only reason I couldn't check excellent is because of my initial experience. " way to go Adam, you sure knocked the ball out of the park" More

I was very busy with work and had to fit in looking for a new vehicle at the same time. Jason and Kevin were able to meet my needs in handling all of the details via email. Because I lived too far away, I new vehicle at the same time. Jason and Kevin were able to meet my needs in handling all of the details via email. Because I lived too far away, I wanted to hammer out the details before driving there. Jason went far above and beyond his duties. He actually offered to drive all the way from Norwood to my job in Boston so I could sign all of the paper work on a Friday afternoon. Everything we discussed prior to signing was in the paper work; no gimmicks, no hidden fees, no bait and switch, no upselling. Very classy individuals and top notch service. I will certainly be recommending them to all of my friends and family and look forward to purchasing my future vehicles there. The experience was definitely a sigh of relief from the typical stereo type of car salesmen being shady. Keep up the good work! More