INFINITI of Norwood

The team at Infiniti Norwood was spectacular. I started looking at FX35's at dealerships within 200 miles of my home - to find one with the options I liked. There were several available. But when I visit looking at FX35's at dealerships within 200 miles of my home - to find one with the options I liked. There were several available. But when I visited Infiniti Norwood they took the time, and low key approach, to answer all my inquiries about the vehicle. Even though I wasn't in any rush to get a new vehicle, after a couple of visits and calls I decided moving ahead with the Norwood team was an easy decision. They answered all questions, suggested a few things to consider as I evaluated all my options, were available when I needed them (including quick email responses over the weekend - very attentive), and met all my needs. In short, it's almost like buying your next vehicle from a trusted friend. Give them team a shot at your business - they earned mine. And by the way, I traveled 100 miles to their dealership because it was worth it. More

Best experience that I have every had buying a car. From my initial visit to follow up visit to financing. Everyone was very professional and informative as well as friendly and with NO hard sell. Henry h my initial visit to follow up visit to financing. Everyone was very professional and informative as well as friendly and with NO hard sell. Henry has made the process very easy and has gone out of way to facilitate the buying process. The car is terrific and would highly recommend Henry and the dealership. More

I have been dealing with Norwood Infinity for several years. I leased a 2006 G35X, leased another G35X in 2008, purchased a 2006 G35X in 2008, turned in my leased 2008 G35X for a 2009 G37XS and purchased years. I leased a 2006 G35X, leased another G35X in 2008, purchased a 2006 G35X in 2008, turned in my leased 2008 G35X for a 2009 G37XS and purchased that 2008 for my wife. So in 3 years I have leased 3 cars and purchased two. I became a loyal client because of the outstanding sales team of Eric Amoah and Sales Manager Ken Hubbel plus Stephen Salemme, my Service Consultant. Sales were professional and easy going and service is the best I've had in over 40 years of owning cars. More

Kevine Lepine is the sales person that I spoke with by phone initially, and then dealt with throughout the transaction of purchasing a new 2008 Infiniti M35X at Norwood Infiniti. I also had spoken with s phone initially, and then dealt with throughout the transaction of purchasing a new 2008 Infiniti M35X at Norwood Infiniti. I also had spoken with several other Infiniti Dealers in the Boston area, but none were as thorough in their understanding of the detailed questions I had as Kevine was, and none were as able to answer questions relative to other competitive models I was considering. Kevine followed up in a timely fashion but was never "pushy" in my dealings with him. I would highly recommend that anyone considering an Infiniti contact Kevine personally, as he makes himself available and always gets back to you. I am totally satisfied with the purchase and the service I have received at Norwood Infiniti. Frank Miklavic Wellesley, MA More

As far as buying a new vehicle, this was THE most pleasant experience I have had so far. I don't know about the quality of work yet, as I have only had the car for a little over a week and it hasn't pleasant experience I have had so far. I don't know about the quality of work yet, as I have only had the car for a little over a week and it hasn't needed service. My sales person was terrific. Thank you. More

Infiniti of Norwood earned my business because of two important factors with all new car purchases: (1) Knowleable Sales Staff and (2) Superior Pricing. I had been shopping for a car with all wheel dr important factors with all new car purchases: (1) Knowleable Sales Staff and (2) Superior Pricing. I had been shopping for a car with all wheel drive and I visited; Audi, Lexus, Subaru, Acura and lastly the Infiniti dealership. In my opinion, the other manufactures paled in comparison to the Infiniti G37X and the quality of service that Infiniti provides. I took 4-weeks to shop all the brands and Infiniti has the customer experince and sales training down to a science. I visited three Infiniti dealerships; (1) Infiniti of Nasuha, NH, (2) Herb Chambers in Westborough, MA and (3) Infiniti of Norwood, MA. I liked the sales people at all the Infiniti dealerships. They were helpful, attentive but never brought up pricing or tried to capture me in the Sales Manager's office like many of the other car dealerships had tried. I did all my shopping at Herb Chamber's Westborough Infiniti and Jim Whamsley did a great job showng me all the features of the G37X. They provided a great price on the car, but were extremely low on the trade-in value. I explained that I had another offer that was $3,400 higher for my trade-in and the Sales Manager at Herb Chamber's of Westborough named Paul Martineau was honest with me and said, "If my own mother came in and had a trade-in offer $3,400 higher I would tell her to go to Infiniti of Norwood and buy the car there". Jason Cultera at Infiniti of Norwood was in contact with me when the color car I wanted was not in stock at Westborough or Nashua. He secured the G37X I wanted to purchase and went to the Sales Manager, Adam and got me a trade-in price that was excellent. I drove to the dealership 3:30 PM on a Friday with my checkbook and my car that I was trading in. Jason and Adam looked at my trade-in and we quickly closed the deal. Jason had prepared the insurance, secured new license plates and had the car waiting out front when I arrived. The paperwork was completed promptly and I was driving my new car down the road at 5:00 PM. While I waited I connected to the WIFI, drank a cold drink and closed a business deal at the same time. Perfect!! Infiniti of Norwood is a quality dealership and I highly recommend it to customers that value great service and like getting a super value on the pricing too. Jason did a great job and I had to go back inside and tell Adam the Sales Manager what a pleasure it was to purcahse the car at Infiniti of Norwood. Infinti has a great brand and I am very pleased with the G37X. The car handles the curves like it is running on rails and the 7-speed transmission and 330 hp is fantastic! Definitely buy an Infiniti and to be honest all the Infiniti dealerships were great, but Infiniti of Norwood has the superior pricing. More

I was looking for a new G37 in late 2007. I had tried several local dealers in greater Boston and was not making much progress. I called Infiniti of Norwood and told them what type of vehicle I had to tr several local dealers in greater Boston and was not making much progress. I called Infiniti of Norwood and told them what type of vehicle I had to trade in, what I wanted and got an approximate price. I drove to the dealer and it was a great experience !! I was met by Yaro, a sincere and hard working sales person. No high pressure, no different prices other than what I was quoted and I was signing the sales agreement within 30 minutes. A great experience !!!! Even though Norwood is not close to my home and other Infiniti dealers and closer, I chose to bring my car to Norwood for service and I am glad I did. The service reps Christopher Musone and Stephen Salemme are great. car is always ready when it is supposed to be and they make you feel at home while waiting. I would never go anywhere else to purchase an Infiniti. More

Well, I was a little concerned when the car I purchased was shaking when I would step on the brakes. At first, I thought it was just b/c it was new to me but it gradually b/c more apparent that something w was shaking when I would step on the brakes. At first, I thought it was just b/c it was new to me but it gradually b/c more apparent that something was wrong. I called up Kerry, the service manager, and asked her if I could get my car looked at and explained the problem. She said that it was probably something with the rotors and I could most certainly drop it off the next morning for service and someone would drive me to work (I only work about 2mi down the road). When I arrived in the AM, I was greated by Steve. He took my keys and got my paperwork done. He asked if I would be waiting and I said that Kerry said the valet would drive me to work. Steve said the valet wasn't in but he would get me a car. After double checking with Kerry, which took only about 2 minutes, he set me up in an g35 loaner to get myself to work. Steve called to let me know my car was ready and what service was done and if I had any questions to contact him. I picked up my car after work without any problems and dropped off the loaner. Kerry even called the next day to follow-up and make sure my problem was fixed to my satisfaction! More

This is the fifth time I bought a car so Im not new to the game. This dealer ship I highly recommend to buyers who wants no games when it comes to buying a car. Chris Case was great do deal with, I told h the game. This dealer ship I highly recommend to buyers who wants no games when it comes to buying a car. Chris Case was great do deal with, I told him what I wanted and how much I could afford and he made it happen the day I walked in. Great experience! More